Lean Project Management: FIFA 2022 World Cup football tournament

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This report focuses on the application of lean project management for organizing the FIFA 2022 World Cup football tournament in Qatar. It identifies critical stakeholders and elaborates on the processes for stakeholder management. It also discusses ways to implement lean project management and identifies processes for its implementation.

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Running head: LEAN PROJECT MANAGEMENT
Lean Project Management: FIFA 2022 World Cup football tournament
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1LEAN PROJECT MANAGEMENT
Table of Contents
Introduction......................................................................................................................................2
1. Identification and elaboration of the process for the event..........................................................2
1.1 Processes for stakeholder management.................................................................................2
1.2 Critical stakeholders for the event.........................................................................................6
2. Ways to implement lean project management for the event........................................................6
3. Identification and elaboration of processes for implementing lean project management...........8
Conclusion.......................................................................................................................................9
References......................................................................................................................................10
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2LEAN PROJECT MANAGEMENT
Introduction
The focus of this report is on application of lean project management in organizing a
world class sports event that is FIFA 2022 World Cup Football tournament which will be held in
Qatar. In this report, the illustrations are provided on the identification and elaboration of the
processes that would help in stakeholder management. The critical stakeholders associated with
the event are also highlighted in this report. The ways in which lean project management could
be implemented for the event are being discussed in this report. Further, the discussions are
presented on identifying and elaborating the processes from various methodologies or practices
that could be used to implement lean project management.
1. Identification and elaboration of the process for the event
1.1 Processes for stakeholder management
Stakeholder management refers to identification of people, groups or even organizations
that may have impact or be impacted from a project. According to PMBOK, it is identified that
there are four major processes for management of stakeholders as listed below:
Identification of Stakeholders – This process relates to identification of people as well as
organizations that could have impact or maybe impacted from the event. In this process, the level
of interest, involvement and the potential impact on success of the project will be determined
(Sunder 2016). The identification of stakeholders at an early stage is necessary so that suitable
strategies could be implemented such that positive influences could be maximized and negative
influences could be minimized.
The key input for stakeholder identification is Project charter which will be used to gather
information about the stakeholders who will be associated with the event. Procurement
documents is another input which will contain information about outsourcing and contract where
the parties involved are considered as stakeholders (Sohi et al. 2016). The enterprise
environmental factors as well as assets related to organizational processes will be used for
identification of stakeholders.
The tools that will be used for identification of stakeholders are stakeholder analysis,
expert judgment and meetings. The stakeholders who have significant influence will be managed
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carefully to ensure success of the project (Elias 2016). Expert judgment will be used so
stakeholders could be easily identified and analyzed effectively. Meetings will be held so that
information about stakeholders could be exchanged.
The key output that will be achieved from this process is stakeholder register containing
information on stakeholder identification, assessment and classification.
Planning for Stakeholder Management – This process involves the development of
strategies that could be utilized for engaging the stakeholders effectively during the entire
project. The main activities that will be included in this process is identifying the expectations of
stakeholders so that those could be managed effectively. In this process, the communications will
be managed and improved (Sreedharan and Sunder 2018). The relationships between project
team and the stakeholders will be created and maintained in this process. Review will be done on
a constant basis and if required, the level of engaging stakeholders will be adjusted accordingly
with the progress of project. The management of stakeholders will be continuous and iterative.
The key inputs associated with this process are project management plan, stakeholder
register, enterprise environmental factors and organizational process assets. The project
management plan comprises of the information that are required for developing of the
stakeholder management plan. Stakeholder register which is the output achieved from previous
process and it helps to identify the important stakeholders (Kerzner 2017). Enterprise
environmental factors will also include the factors that are relevant for planning of stakeholders.
The organizational process assets are important for stakeholder planning however, the lessons
learnt along with historical information acquired from similar projects are also important.
The key tools for planning stakeholder management involves Expert judgment which
helps to determine the level of stakeholder involvement is required for success of a project.
Meetings will provide a forum to the project team or other experts for discussing the level of
stakeholder involvement to ensure success (Furterer 2016). Analytical techniques are used for
comparing of planned engagement levels with current and actual engagement levels by using
stakeholder classification scheme.
There are two major outputs from this process that is Stakeholder Management Plan
which identifies strategies for management so that stakeholder engagement can be managed

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4LEAN PROJECT MANAGEMENT
effectively. The other one is Project Documents Updates that includes project schedule and
stakeholder register.
Management of Stakeholder Engagement – The management of stakeholders include
identification and satisfaction of the needs, handling of issues while those occur along with
maintaining the engagement of stakeholders throughout entire project lifecycle. The purpose of
this process is increasing support and reducing resistance through effective management for both
positive as well as negative stakeholders (Layton and Ostermiller 2017). Project managers
should be aware about the influence of stakeholders at the beginning of project lifecycle and
decreases with progress of project. Effective management of stakeholders helps to decrease risk
and there is increased chances for success of project.
The key inputs that are associated with management of stakeholder engagement are
Stakeholder Management Plan that addresses methods and techniques being used for stakeholder
communication. It also includes strategies to involve stakeholders in a suitable way. Further,
communications management plan provides guidance for management of stakeholder
expectations (Johnson 2017). A change log document relates to documentation of changes that
may occur during project execution and it also records the impact on triple constraint that is
Cost, Time and Quality. Organizational process assets have significant influence on the
management of stakeholders which includes organizational communication requirements,
procedures for issue management and change control along with historical information about
previous projects.
There are three major tools for managing engagement of stakeholders that is
Communication methods where face to face meetings is the preferred medium for handling of
issues. Interpersonal skills are useful for management of stakeholders which comprises building
trust, resolution of conflicts, active listening and overcoming resistance to change (Yordanova
2017). Management skills have to be used by project manager will facilitate consensus on
objectives of a project. Project manager should apply their project management skills to build
support and agreements to meet the requirements of project.
The key outputs that will be achieved from this process are Issue log, Change requests
along with Updates on project management plan, project documents and organizational process
assets. Issue log will comprise of recording new issues along with resolving the existing issues.
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Change requests will comprise of stakeholder issues that leads to approval in changes, corrective
actions along with preventive actions (Parker, Parsons and Isharyanto 2015). Project
management plan and project documents updates will include document consisting of essential
information about the documents. The update of organizational process assets will include
stakeholder notifications, project records, reports as well as presentations and the feedback
acquired from the stakeholders.
Controlling Stakeholder Engagement – It is the process for monitoring the relationship of
stakeholders and adjustment of strategies as per requirement.
There are four key inputs in this process that is Project management plan, Issue log,
Work performance data and project documents. The project management plan will now comprise
of the stakeholder management plan which have to be monitored for managing stakeholders. The
techniques for communication with stakeholders will be included in the plan along with the
human resource requirements and plan for change management (Nyman 2018). Issue log will be
updated if there is occurrence of new issue and resolution of previous issues. Work performance
data will comprise of initial measurements of the actual outcomes as per progress of the
associated work activities. Project documents will comprise of the documents that are relevant
for controlling the engagement of stakeholders.
There are three key tools for controlling engagement of stakeholders in this process that
is Information Management systems, Expert judgment and meetings. The information
management system involves tools for collection, storage and distribution of information
regarding costs, schedule as well as performance of the stakeholders (Antony et al. 2018). Expert
judgment is used for improving the identification of new stakeholders and reassessment of the
relationships with the present stakeholders. Meetings are used for exchanging information on the
stakeholder engagement status.
There are five key outputs for controlling engagement of stakeholders that is Work
performance information, change requests, updates on project management plan, project
documents and organizational process assets. Work performance information includes
information about performance data that has been previously collected with the help of various
control processes (Andriof et al. 2017). The data are analyzed and actual status of the project
could be presented in an appropriate manner. The performance analysis may lead to requests for
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change in the project so that problems could be resolved and those should be processed with the
help of integrated change control process. Project management plan and project documents
updates will include document consisting of essential information about the management plan
documents (Eskerod, Huemann and Savage 2015). The update of organizational process assets
will include stakeholder notifications, project records, reports as well as presentations and the
feedback acquired from the stakeholders.
1.2 Critical stakeholders for the event
For conducting the FIFA 2022 World Cup football tournament event, it has been
identified that project management committee is one of the essential stakeholder. Further, a
stakeholder committee is also required for successful management of the FIFA World Cup
Football tournament. There will also involvement of others human resources for completion of
the event and they will be able to conduct this event successfully (Chih and Zwikael 2015). For
conducting and execution of the FIFA 2022 World Cup Football tournament to be held in Qatar,
the stakeholders identified are provided as below:
Board for Directors
Chairperson
Deputy chairperson 1
Deputy chairperson 2
Project team members
The other stakeholders who will be associated with this event is Project management
committee, Project governance committee, Project review committee, Medical board and Project
status committee. The various stakeholders identified for the event will perform different
activities assigned to them and should actively participate throughout the project lifecycle
(Caputo, Evangelista and Russo 2016). The stakeholders have to accomplish their duties with
responsibly so that the project goals and objectives could achieved successfully.
2. Ways to implement lean project management for the event
The analysis of the project management practices presents that most of the successful
projects has been accomplished by following lean principles. It has been identified that the issues
that may arise or exist within a project could be resolved with the help of lean project

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management approach. There are various lean practices that could be applied by project
managers for success completion of a project (Nicholas and Steyn 2017). The lean project
principles have to be aligned with success of a project and some of the principles are listed as
below:
Focus on the customers – The customer requirements will be given priority and the focus
should be given on them so that the project could be completed successfully. The focus should
be given on customers so that desired requirements from the project could be achieved
successfully.
Elimination of wastage – Proper procedures should be applied so that wastage could be
eliminated which in turn will help to reduce the costs.
Association of people – The involvement of people is an essential factor for successful
completion of a project.
The practice of lean project management could be implemented in a project with a
minimum labor rate, space, material as well as equipment. The implementation of lean project
management principle helps to eliminate the cost overhead issues that may occur during a
project. The waste elimination could be implemented with the help of various ways to ensure that
the project could be completed successfully (Herremans, Nazari and Mahmoudian 2016). The
wastes from a project should be eliminated so that over budgeting and cost over allocation could
be resolved. First of all, the areas of waste will be identified by the project manager and then the
process for eliminating the waste should be done to ensure success of the event. The climatic
condition of Qatar is not supportive for hosting the event and playing environment. It has also
been identified that there is less chances of change in the climatic condition. The other issues that
are associated with the event are budget over allocation, conflict among the internal team
members, improper management of time. The issues to be eliminated for the event could be
carried out through different steps as listed below:
Specification of the values from the perspective of consumers: It is the first step that
could be applied for implementing lean project management for the project. The value of the
project as well as the associates will be analyzed as the value of a product or service in the event
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is significantly important for successful completion of the project. It has to be ensured that
consumers receive their desired requirements within specified time and budget.
Identifying the value stream: This step will be implemented with a project management
plan so that the elimination of wastes could be ensured and processes could be improved. The
project management plan will help to determine the required activities for elimination of wastes
in the event.
Ensuring proper flow of value: The analysis of value stream have to be analyzed properly
through consideration of the value added work, value enabled work and the analysis of non-value
added work. The management of wastes and eliminating excessive waste will help to execute the
event in a fruitful manner and ensure that there is less impact on the environment as well as
people (Fulton et al. 2015). The proper flow of information about the importance of value in a
project will ensure that common causes of project failure could be eliminated. The
implementation of lean project management for the event will help to ensure success of the event
through resolution of the issues.
3. Identification and elaboration of processes for implementing lean project
management
In order to implement Lean Project Management in the FIFA 202 project, different
project management processes can be used by the project manager. This section elaborates the
process of PMBOK, Prince2, organizational project management, Agile practices and Lean Six
Sigma methodologies that are widely used by the project managers to implement the lean project
management. The details of these processes are elaborated in the below section:
The PMBOK methodology is comprises of five different phases including initiation,
planning, execution, monitoring and controlling and ultimate control. The PMBOK project
process deals with different knowledge areas. The project charter is prepared at the project
initiation phase. The operation implemented in the project planning phase deals with
development of project management plan (Voinov et al. 2016). The project knowledge areas are
required to be directed and managed at this phase to govern the project towards its objectives.
Whatever changes are approached in the project planning and execution phase are all integrated
in the final phase. It is assumed that if all these phases are properly followed then all wastes will
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be successfully eliminated and the final project will be implemented considering the goals and
objectives.
Process of Agile methodology: In order to implement any project, the process of agile
mythologies can also be followed accordingly and the phases include scope out and project
prioritization, visual presentation of the project requirements, final construction of the project,
iteration release and retirement. The above mentioned phases are needed to be followed
sequentially to meet the project requirements and goals.
Leans six sigma methodology: The five different phases of lean six sigma project
development methodology include define, measure, analyze, improve and control. These five
activities are collectivities called as DMAIC. Lean and Six sigma project process complement
each other and lean has the ability to accelerate Six Sigma and deliver greater results (Heravi,
Coffey and Trigunarsyah 2015). The combination of lean and Six Sigma can improve the
business effectiveness and provide a comprehensive set of tool for increasing the process
effectiveness with enhanced revenue rate, reduced cost rate and improved collaboration. The
risks associated to the FIFA 2020 project are defined at the initial phase then it is measure and
analyzed accordingly to score the risks. Based on the analysis results the process of improvement
and control over the risks will become easier from the project perspectives.
Conclusion
From the overall discussion it can be concluded that, using the approaches of PMBOK,
Prince2, organizational project management, Agile practices and Lean Six Sigma methodologies
the wastes from the FIFA 2020 project can be completely eliminated. However, if any of these
phases are not properly mentioned and applied accurately by the project manager then the entire
project will be a failure. Stakeholder management plan can give competitive advantages and
higher revenue structure to the project team authority. The invested capital must be utilized
accurately so that a trustworthy relationship can be developed among the project team members.
The nominated project for this specific report should engage the stakeholders for effective
decision making. It has been defined that, the process of PMBOK and other processes will help
the project manager to meet the project goals and objectives.

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References
Andriof, J., Waddock, S., Husted, B. and Rahman, S.S., 2017. Unfolding stakeholder
engagement. In Unfolding stakeholder thinking (pp. 19-42). Routledge.
Antony, J., Gupta, S., Sunder M, V. and Gijo, E.V., 2018. Ten commandments of Lean Six
Sigma: a practitioners’ perspective. International Journal of Productivity and Performance
Management, 67(6), pp.1033-1044.
Bellantuono, N., Pontrandolfo, P. and Scozzi, B., 2016. Capturing the stakeholders’ view in
sustainability reporting: a novel approach. Sustainability, 8(4), p.379.
Caputo, F., Evangelista, F. and Russo, G., 2016, September. Information sharing and
communication strategies: A stakeholder engagement view. In 9th Annual Conference of the
EuroMed Academy of Business.
Chih, Y.Y. and Zwikael, O., 2015. Project benefit management: A conceptual framework of
target benefit formulation. International Journal of Project Management, 33(2), pp.352-362.
Elias, A.A., 2016. Stakeholder analysis for Lean Six Sigma project management. International
Journal of Lean Six Sigma, 7(4), pp.394-405.
Eskerod, P., Huemann, M. and Savage, G., 2015. Project stakeholder management—Past and
present. Project Management Journal, 46(6), pp.6-14.
Fulton, E.A., Boschetti, F., Sporcic, M., Jones, T., Little, L.R., Dambacher, J.M., Gray, R., Scott,
R. and Gorton, R., 2015. A multi-model approach to engaging stakeholder and modellers in
complex environmental problems. Environmental Science & Policy, 48, pp.44-56.
Furterer, S.L., 2016. Lean Six Sigma in service: applications and case studies. CRC press.
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involvement during the project planning processes of building projects. International Journal of
Project Management, 33(5), pp.985-997.
Herremans, I.M., Nazari, J.A. and Mahmoudian, F., 2016. Stakeholder relationships,
engagement, and sustainability reporting. Journal of Business Ethics, 138(3), pp.417-435.
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Johnson, J., 2017. Aligning Lean Six Sigma DMAIC with Project Management
Methodology (Doctoral dissertation, The College of St. Scholastica).
Kerzner, H., 2017. Project management metrics, KPIs, and dashboards: a guide to measuring
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Layton, M.C. and Ostermiller, S.J., 2017. Agile project management for dummies. John Wiley &
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Nicholas, J.M. and Steyn, H., 2017. Project management for engineering, business and
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Nyman, K., 2018. From one-size-fits-all to scalable lean project management.
Parker, D.W., Parsons, N. and Isharyanto, F., 2015. Inclusion of strategic management theories
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Sohi, A.J., Hertogh, M., Bosch-Rekveldt, M. and Blom, R., 2016. Does lean & agile project
management help coping with project complexity?. Procedia-Social and Behavioral
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Sreedharan V, R. and Sunder M, V., 2018. A novel approach to lean six sigma project
management: a conceptual framework and empirical application. Production Planning &
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