Lean Six Sigma in Industries

Lean Six Sigma
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Lean Six Sigma in Industries

Lean Six Sigma
Executive Summary
Process optimization has become an essential approach to the be updated challenges of a modern
hospital management system. The goal is to make the individual (business) processes free from
waste and error, by monitoring with meaningful metrics and control, built on the identification of
essential value drivers, success factors. The value drivers for this purpose, there are two
approaches are used as process optimization, which have already proven themselves in business
and spread now various hospitals. They are namely Lean Management and Six Sigma. By
combining these two known as lean six sigma, (Lean 6σ or LSS). Today process optimization is
a vital approach to mitigate the current challenges of modern healthcare management. The
objective is to design business processes free of defects and waste, as well as their monitoring
and controlling with meaningful test statistics. Based on the identification of essential key
performance indicators, key success factors and value cash generator the above said two basic
approaches used to process optimization,
Keywords: Process optimization, process management, interface management, performance
measures, Lean, Six Sigma
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Lean Six Sigma
Contents
TASK A- 6σ in Industries................................................................................................................4
Introduction..................................................................................................................................4
Literature reviews........................................................................................................................5
Approach to LSS implementation...............................................................................................6
Implementation............................................................................................................................9
Control and Standardisation......................................................................................................10
TASK B- Solution of Winemakers Problem.................................................................................11
Solution a)..................................................................................................................................11
Solution b).................................................................................................................................13
Solution c)..................................................................................................................................13
Solution d).................................................................................................................................13
Conclusion /recommendation....................................................................................................14
Part A (lean 6σ in industries).................................................................................................14
Bibliography..................................................................................................................................15
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Lean Six Sigma
TASK A- 6σ in Industries
Introduction
In recent years there have been significant incidences in hospital management area. Most of the
countries have introduced diagnostic related group for standardising the patient treatment and
lower the cost variation. Therefore, the cost of hospital management got strong and systematic.
In this condition, the objective is making more automated and structural such that, the outcome
will be process oriented. In this condition, targeted service, cost reduction as well as quality
service, all are simultaneously improved. This kind of development is happening from a long
time in industries, but for hospital system, the implementation and optimisation is still in
immature stage. This report is regarding the implementation and optimisation in hospital
management area, we will discuss how, the LSS is being implemented and got benefitted in the
healthcare industries.
Edward Deming, one of the forefathers of modern quality management, has coined the phrase
that “Those who don’t not know the whole processes in the company, he does not control the
company '‘. J Hill, 2017 (J, et al., 2017), urges that, the most important process in health care
industries general OPD. Not only because of high number of patients in this section but also due
to transparency required in processing the activity in general OPD section. The location, the
doctor’s availability and all become very important for day-care schedule. One more important
factor is process orientation in the hospitals (J, et al., 2017).
The process orientation in the hospital is more important today because the Structure
organization splits into more and more individual organizational units with the goal of better
control. This creates frequent interfaces, i.e. a change in responsibility and competency. The
trisection of control areas and responsibilities in the medical, nursing and administration sectors
reinforces this interface problem in the autonomous healthcare organisation.
The increasing diagnostic and treatment processes, on the other hand, helps to overcome
interface problems. However, the "classical" architectural features of a clinic with many
individual buildings often counteract this process thinking, because they rather hinder an
integrated overall process. This is especially true when treatment processes and patient transports
degenerate into "jogging on the clinic grounds". In addition, the spatial proximity of individual
structural units in the process can also have a positive effect on cooperation, the level of
expertise and thus the quality (Zhu, et al., 2018).
Elimination of interfaces and simplifying procedures not only reduces sources of error, but also
increase the throughput speed and promote quality, and simultaneously improve the cost
element. So, here's the chance to get better, faster and leaner at the same time. This begins, e.g.
the master data of each patient and his indication and treatment-related data - comprehensively
and fully documented are communicated not only between individual medical departments, but
also between the three clinical areas at an appropriate information technology level. A process is
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