Learning and Development: Organisational Learning vs Learning Organisation
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This article discusses the concepts of organisational learning and learning organisation, their differences, and benefits. It also highlights the importance of learning and development in the workplace.
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Concept of organisational learning..............................................................................................1 Concept of learning organisation.................................................................................................3 Critical analysis and difference between organisational learning and a learning organisation...6 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION At workplace, learning and development assist in gaining addition to retaining top talents. Learning new things provides a sense of accomplishment to an individual that further boost confidence in capabilitiesto carry out tasks with innovativesolutions(Komalawardhana, Panjaburee and Srisawasdi, 2021). For an employee, development is good as it assist in preparing self for future career aspects. Learning and development aligns desired set of goals of a person with that of business venture. It help human resource manager to identify skill gaps within staff members along with teams so that suitable training sessions are organised or delivered for bridging the gaps. Organisational managerplayscentral role in ensuring that all human resources have potentiality to successfully meet challenges associated to a job and carry out practices in context to company goals. The aim of assessment is to critically analyse differentiation among a learning organisation and that of organisational learning. Theassessmenthighlightsorganisationallearningconceptaswellaslearning organisational concept. It also includes differentiation between organisational learning as well as learning organisation. MAIN BODY Concept of organisational learning As per statement ofMcClory, Read and Labib (2017),organisational learning is a concept that permits improvement of company in terms of efficiency, accuracy, reliability and profitability. It occurs as a function of experience with premise of an organisation so to stay competitive in ever changing environment. Chris Argyris as well as Donald Schon have propounded the concept by stating that learning of a company is result of inquiry, detecting and correcting errors at place of working. In an establishment, organisational learning requires dedication of time, resources and efforts for being more competitive. In other words, it is study of effects of knowledge and experience within workplace contexts. When business gains some experience then it achieves success in improvement within time. An organisation which gains knowledge and lessons learned from failure as well as studies in processes is said to organisational learning which contains adequate knowledge related with best practices and adapt them effectively(Senaratne, Victoria and Samaraweera, 2019). It do not refers to any formal training, rather includes learning or acquisition of knowledge at 1
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individual level such as macro or micro. For example, organisational learning at McLaren Automotive requires three things that are as follows: Supportive learning environment: For organisational learning, one of main requirement is to build a safe environment to explore, acquire and retain knowledge. Within McLaren Automotive,organisationallearningisfosteredthroughencouragenewideaswherein organisation and its people are aware about new perspectives addition to different viewpoints that helps in suggestingaspects to tackle learning in new way(El-Awad, Gabrielsson and Politis,2017). Moreover, expectations and failure make spaces for organisational learning through considering alternative approaches to learn and work in different styles. Concretelearningprocessesadditiontopractices:Oncesupportinglearning environment is build, then the next is concrete learning processes together with practices. For this, one of practice is to create plans to learn at individual, team addition to organisational levels. For instance, McLaren Automotive require to make space for discussions about learning as well as development at the time of having performance reviews. Through making investment in development, it becomes easy to grow, acquire and retain knowledge. Another practice is to enable social learning wherein acquisition and sharing of knowledge arises in spontaneously addition to naturally when people in organisation start spending time for particular task. Gather insights into processes of everyday working also contribute in organisational learning as it gives a prod for scheduling with discussion of effective learning criteria(Mehta, 2019). Learning process also entails adding of audits that elaborate about ways to learn and changes require to carry out on the basis of learned concepts. Leadership which reinforce learning: Organisational learning require talented and extraordinary leaders that lead through not only words rather uses actions. For example, learning of an organisation such as McLaren Automotive is linked to growth and success. In order to make learning serious at workplace, leadership implement all the practices and processes associatedtoconcretelearningoftheorganisation.Leaderoftheentitylookstowards consistence of communication, encouraging new solutions and turning set aspects on more useful ways. Organisational learning takes place in multiple forms. Mentioned below are categories associated to organisational learning: 2
Double loop learning: It is a learning which leads to changes or modification in theory in use at organisation is double loop learning(Geppert, 2017). Values, assumptions along with strategies which govern action are changes so to devise more effective workplace. Within McLarenAutomotive,thelearningtypeariseswhenmismatchesarecorrectedthrough alterations of governing variables. It is more powerful as well as effects on master program in long term. Higher professionals are required to rethink whole process and practices in order to make learning effective in future. It detects errors and makes corrections in assumptions or procedures for preventing errors in future learning. Single loop learning: An organisational learning in which desired values, plans and goals are operationalised than questioned is defined to single loop learning. For example, single loop learning at McLaren Automotive occurs at the time when changing actions are correcting mismatchesalongwithestablishmatches.Itlookstowardscorrectingmistakeswithout questioning current or underlying procedures. Deuterolearning: It is also known as triple loop learning that emphasises on potentials to use other organisational learning types(Kolmos, Hadgraft and Holgaard, 2016). In McLaren Automotive,deutrolearningchallengeslearningframeworksadditiontoone'smental assumptions. Herein, members of company learns ways to tap collective knowledge that is embedded on variant parts of work premise. It resides high abstraction level and develops an ability to learn within organisational learning. Concept of learning organisation As perEldridge and Joaquin (2018),learning organisation is termed to a company which alleviate acquisition of skill set among its human resource and transform itself on continuous basis. It develop with pressure from modern businesses and enables to remain in competition with dynamic business environment. It have an innate potential for learning as well as evolving in agile manner. Organisation that are capable for modifying behaviours with the hope of reflecting new insights are superior of their discipline for developing, retaining and nurturing all kinds of talent and developing innovations. Inasuccessfullearningorganisation,countlesslearningprogramstogetherwith development practices are organised every year so that failure tend to surpass huge successes. For example,McLaren Automotive is a learning organisation as its professionals practice learning by breaking it down into three elements that are structural, technical along with cultural. 3
Within learning program of structural element, focus is towards what type of capabilities and set of skills the organisation desires to achieve in line with desired strategies. Moreover, technical perspective is about technology required for facilitation of ongoing learning process. However, cultural perspective states about learning what is most essential along with most overlooked. It means activating human resources along with building a situation in which each members focuses on learning moments at work(Changwong, Sukkamart and Sisan, 2018). Learning organisation improve knowledge over time through learning about challenging conventional wisdom, making desired changes together with managing organisation's knowledge base. In this, employees practice to manage what they have acquired through practices and processes. Peter Senge have evolved the concept of learning organisation by defining that learning organisation solve problems by using systematic techniques, learn from experience, build space andformalmechanism,adoptongoingdevelopmentprogrammesandprovideshealthy environment for natural learning. Characteristics of a learning organisation are as discussed: Collaborative learning culture or systems thinking: It is one of trait of successful learning organisation that they are supportive by culture of collaborative learning. In this, each person is honoured and play crucial function in overall framework(Carr and Et. Al., 2018). For example, McLaren Automotive is made of smaller units that are similar to pieces of puzzles. Professionals understand the system as whole and each of component which are involved. Learns at corporations must respect along with honour ideas of peers. It provides a framework to see patterns addition to relationship for looking beyond immediate concerns or issues. Lifelonglearningmindsetorpersonalmystery:Atindividuallevel,learning organisation needs forward thinking mindset. In a company, there are certain components that areessentialtoobtainforpersonalmastery.IncasewithMcLarenAutomotive,three components for obtaining personal mastery are personal vision, making reality reaching vision and commitment to truth. Corporate learners develop a lifelong learning aspect in which they value significance of continual growth. In this, key consideration is towards practical skills which can be applied in real world environment. For instance, soft skills in McLaren Automotive allow workforce top improvise their customer service tasks. Also, individuals are required to displaydedicationtogetherwithcommitmenttopersonalgoalsandorganisationalwide objectives of learning(Yeo and Carter, 2020). 4
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Room for innovation or mental modes: Characteristic of learning organisation of mental modes is two fold. First, it is about ability to evaluate along with assess existing cognitions with the help of self reflection. Secondly, encouraging corporate learners for testing new approaches, principles, theories and models. For instance, evaluation and assessment of present cognition at McLaren Automotive allows learners to challenge limiting beliefs which are on the way of progress. With this, all people see the ways they fit into organisational big picture and can serve as greater best. Moreover, risk is part of innovation that permit learning from mistakes and further improve continually. As per Senge, mental models are acknowledged and challenged for moving beyond assumptions and unfavourable behaviours. Forward thinking leadership or shared vision: Shared vision is an image which group of individuals hod in common for reaching a desired state(Schaeffer and Matt, 2016). In learning organisation, shared vision is one of characteristic that pursuits excellence through facilitation group learning in executing goals as all people contribute greatly to pursue common objectives. At same time, identification of learning organisation is seen as looking towards forward thinking leaders. Managers, trainers, supervisors, etc of McLaren Automotive are committed towards process of manufacturing and have shared vision. Moreover, leaders are essential to challenge assumptions, set example for members and encourage self reflection. Further, theydiscussesalternativeapproachesinorder to not repeatsimilarmistakesin upcoming duration. To promote shared vision, some ways are host live webinars, staying active of social media platforms and scheduling regular meetings with team. Knowledge sharing or team learning: In learning organisation, collaboration is key. All group members are aware about learning goals addition to desired results, they further act as join forces problem solving team to attain goals. It creates a motivated and satisfied workforce that aims to learn continuously from environmental factors together with experiences. For example, inmostcasesatMcLarenAutomotive,onlinetrainingrepositoryisarrangedinwhich organisational learners share links as well as learner generated online training information or content with peers. It deepens comprehension through sharing information with others at workplace that comprises active recall along with reinforcement(Kaatrakoski, Littlejohn and Hood, 2017). 5
Critical analysis and difference between organisational learning and a learning organisation Differences among a learning organisation and organisation learning on the basis of certain factors are as follows: Comparison basisLearning organisationOrganisational learning PurposeLearning organisation have purpose of increasing capacity of growth, acquisitionofknowledgeand attaining objectives. In case with McLaren Automotive, purpose of learning organisation is for better people for better business. Organisationallearningserves purpose of executing a process for corporate to improve self through creating,acquiringadditionto transferringknowledge,and modifyingbehavioursfor reflecting to new insights. Basis of learningWithin learning organisation, key basis to acquire knowledge is by trainingsessionsandfacilitated method of company. Inaspecttoorganisational learning, learning from, different business situation improves skills and abilities(Dealtry, 2017). BenefitsBenefitsoflearningorganisation are underneath: Improvedinnovation: WithinMcLaren Automotive,conceptof learning organisation results in improved innovation as newideasareencouraged throughengaging employeesinmore brainstormingaswellas crossdepartmental collaboration., Movingforward:Culture oflearningorganisation Benefits of organisational learning are below: Removingtraditional hierarchicalstructure: organisationallearning includes creating, retaining and transfer of knowledge withworkplacethat changestraditional hierarchicalstructureto modernhierarchical structureofan organisation. Corporateculture: Conceptoforganisational 6
includesacknowledgement ofpersonnelideasand takingseriouslytheir feedbacksthatimproves confidence and engagement leveltomoveforward (Noguera, Guerrero-Roldán and Masó, 2018). Greaterefficiency:In McLarenAutomotive, learning organisation leads to collaborative mindset that iscoupledwithpractices which prioritise learning to transformpeopleinto incisivepowerhouseat significantlowercost leadingtogreater efficiency. learningatMcLaren Automotivebenefitsin buildinganewcorporate cultureofopen communication,new technologiesandhuge team spirit. Promotingcontinuous improvement: Organisationallearning develops a mind set which buildupknowledgebase ofthecorporateand preserve it for future use throughpromoting continuousimprovement (El-Awad, Gabrielsson and Politis, 2017). BarriersTolearningorganisationsuch as McLarenAutomotive,barriers includepersonalmysteryfor personal gain, employee resistance for new learning, non supportive culture, lack of value for leaning itself and too much control. Toorganisationallearningof McLarenAutomotive,thereare amplebarriersthatarecertain barriersincludinglimited organisational resource, short term focus,lackofleadership, corporate resistance to change and work learning dichotomy. Ithavebeencriticallyanalysesthatorganisationallearningemphasisesmoreon acquisition and retaining knowledge through experience from day to day practices. While, learning organisation emphasise towards corporate learning to intensify competencies and 7
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abilities of each employee in the process. Within McLaren Automotive, learning organisation is seen as a structure while organisational learning is viewed as a process. There are various methods through which organisational passes to improve performances for effective as well as efficientsolutions.Also,certainthreatsarefacedlikecompetition,unintendedchanges, resistance to change and hence forth that results in downfalls in knowledge improvement and performancesofcompany(Komalawardhana,PanjabureeandSrisawasdi,2021).Inthis, organisational learning along with learning organisation assist in upliftment of performances, productivity and effectiveness of organisation. CONCLUSION From the report, it have been concluded that learning and development enhances moral and jobsatisfaction among corporate learners, reduces turnover, build capacity to adopt new technologies and foster management of uncertainties. As an organisation achieves growth, it looses its potential to learn because of complex company structure and rigidity in individual thinking. Organisational learning is categories into three forms that are single loop learning, double loop learning and deuterolearning. Supportive learning environment, leadership which strengthen learning and concrete learning processes are essential factors for organisational learning. Whereas, learning organisation is characterised as Lifelong learning mindset, room for innovation, forward thinking leadership, knowledge sharing and collaborative learning culture. It posses ability for continuously expanding potentials for creating great future. It maintains innovation level, improvise long term decision making, foster output quality at all levels, strengths community sense and improve corporate image. 8
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