Table of Contents INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 Covered in Fact sheet.............................................................................................................3 TASK 2...........................................................................................................................................3 1.2..........................................................................................................................................3 TASK 3............................................................................................................................................5 Covered in Brochure..............................................................................................................5 TASK 4............................................................................................................................................5 3.1..........................................................................................................................................5 3.2...........................................................................................................................................5 3.3...........................................................................................................................................6 4.1...........................................................................................................................................7 4.2...........................................................................................................................................7 4.3...........................................................................................................................................7 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION Learning process is defined asgettingfreshor modification inexistentaction, values, skills, knowledge, preferences (Blaschke, 2012). It is provided by organisation to their staffs and employees so that they work in proper and effective manner. The learning process is regarded as ability which is possessed by animals, machines and humans. As it taken time to learn any new or different things. This learning process is required in each and every field for better outcomes. This is on going and continuous process which helps organisation to achieve goal and objectives. Inhospitality sector, it is very important for manager to train theirpersonnelfor assisting them. This report is divided into four parts where in first part, training manager of BUPA care residential service provides various learning theories to staff for learning in health and social care. In second part, Kolb learning cycle is used to describe each stage from case study. In third part,ideaof learning style andelementwhichcausingeffectuallearning development is covered. Lastly, case study for workplace learning plan has discussed along wit various factors, strategy and others. TASK 1 Covered in Fact sheet TASK 2 1.2 Accordingto scenariograntedin case study Elma is on work and having conversation with Mr. Smith who is 90 years old deaf. She has started communication with him and did not get any reply. After that she moves to staff room and discuss situation with care assistants and came to know that he is deaf and able to read lips and then she again started her communication. In this way, they have done communication with each other. In each and every stage, she has learned various things from him. The learning of Elma is discussed with help of Kolb's learning cycle.This was formedby David Kolb in 1984 whichincludesfour separate learning styles. This theoryaidindividual to learn many things by themselves in effective and efficient manner. They are described below: Concrete Experience (Feeling)- This is the style where individuals try and seek new things which they have learned and put them into practices (Boud, Keogh and Walker, 2013).
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