Legislation and Ethics in the Travel and Tourism Sector

This presentation discusses the legal and regulatory framework of the travel and tourism sector, including the legislation and ethics involved. It also explores the regulations that affect tourism and discusses surface, sea, and air transport law in the UK.

Legislation and ethics

1.1 Explaining legal and regulatory framework of travel and
tourism sector
Thomas Cook needs to comply with different types of legal and regulatory
framework that are applied on travel and tourism sector.
Tourism industry involves sellers, suppliers, business organizations, clients,
contracts, hospitality.
According to England and Wales, it is essential for every enterprise to
follow all the rules and legislations to run the business in effective manner.
Like other industries, travel and tourism industry also includes a framework
of strict rules and regulations.
The legislations and the tourism industry are connected in many ways. This
is because travel and tourism industry is providing services to the domestic
and foreign people.

Air Travel operator licencing
 Proper licence of Aircraft
 Safety measures adopted
 Policies are framed for customer
safety
 Disclosed all direct and indirect cost
in tickets
 Reasonable cost of ticket

Interpretation
Carriage by Air and Road Act 1979
The road and air services provided to the passengers must be in an
ethical manner.
The carrier is responsible to take care about its passenger during
journey.
This act is concerns with the rights of the travellers and also involve any
damages caused to employer during the journey.
It also specifies the condition under which are accepted in transport with
respect to national road transport. The main motive of this act is to
provide quality oriented services to its clients.

Interpretation
UK government held responsible in order to make sure that all the rules and
regulations are strictly followed in the nation transport industry.
The mode of transportation can be rail, sea and air.
Government must develop separate rules for safety and security related to each
mode of transportation.
It helps to make sure that passenger’s life will remain safe using different modes
of transportation.
In the UK, there are many laws that are prepared to make sure about the smooth
functioning of travel and tourism sector.
In the mentioned nation, travel and tourism sector is growing at a rapid pace and
it is 10% of nation GDP.

Regulations that affect tourism
laws
All firms that are operating in this industry need to
comply with these laws. Some of the relevant
rules:
Health and safety commission
Safety tools and gears used
Travel guide with tourists
Safety Manuals circulated
Proper training given to employees

Air Travel operator licencing
 Proper licence of Aicraft
 Safety measures adopted
 Policies are framed for customer
safety
 Disclosed all direct and indirect cost
in tickets
 Reasonable cost of ticket

Interpretation
Health and safety commission
 This is another law that contains information about the
health and safety related issues.
 It also encompasses rules and regulations related to the
duties and responsibilities of employer and employees at the
workplace.
 It helps customers to complete the journey with proper
safety measures.

1.2 Discussing surface, sea and air transport law in relation to the
carriage of passengers within legal and regulatory framework of
UK
An individual can choose different modes of transport to travel from one place to the
another place are the following:
Roadways
Airways
Waterways
Modes of transportation are sea, air and surface. There are different rules and regulations
that are framed by UK government to safeguard the interest of individuals that are
travelling through any mode of transportation. Laws and regulations prepared for
different mode of transportation are as follows.

Sea transport
• It is a mode of transportation that is used by Thomas Cook and its travellers.
Mostly, it is used by those people who are related with transportation
• business and often travel through this mode of transportation. This is mode of
transportation is commonly used to transport goods in the international
market.
• There are very tough rules and regulations related to sea mode of
transportation. It is risky mode of transportation therefore, it is necessary for
business firms to make sure that they are adopting proper health and safety
related measures.

Interpretation
 Air transport
 Surface transport

Interpretation
 Air transport
 Surface transport

REFERENCES
McCartney, G., 2015. To be or not to be? Addressing the ethical void in Macao’s
tourism and casino development. Tourism Review. 70(2). pp.150-162.
Pennings, G., 2015. 34. Ethics of medical tourism. Handbook on Medical
Tourism and Patient Mobility. pp.341.
Kroløkke, C., 2015. Have Eggs, Will Travel: The Experiences and Ethics of
Global Egg Donation. Somatechnics. 5(1). pp.12-31.
Cohen, G., 2016. Medical Tourism for Services Legal in the Home and
Destination Country: Legal and Ethical Issues. Bodies Across Borders: The
Global Circulation of Body Parts, Medical Tourists and Professionals. pp.173.

Thank you