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Legislation and Ethics in Travel and Tourism Sector- Assignment

   

Added on  2020-12-10

13 Pages3612 Words84 Views
LEGISLATION AND ETHICS IN THETRAVEL AND TOURISM SECTOR
Legislation and Ethics in Travel and Tourism Sector- Assignment_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 legal and regulatory framework of the travel and tourism sector.........................................11.2 Surface, Sea and Air Transport Laws...................................................................................1TASK 2............................................................................................................................................32.1 Impacts of principles of health, safety and security legislation on the travel and tourismsector...........................................................................................................................................32.2 Analysis of legislation that relates to equality.....................................................................3TASK 3............................................................................................................................................43.1 contract legislation in relation to travel and tourism customers...........................................43.2 consumer protection legislation in relation to travel and tourism customers........................5TASK 4............................................................................................................................................64.1 ethical dilemmas faced by the travel and tourism sector......................................................64.2 Corporate Social Responsibility (CSR) policy of travel and tourism business...................7CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
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INTRODUCTIONLegislation is defined as the set of rules and regulations that are required to govern everysector in order to make sure that every activity which is conducted in completely in control anddoes not violate any rules or the basic rights of any individual who is involved in those practices.While ethics are known to be moral concerns which are associated with it and leads to providedealings in business which are completely free from any malpractices which can harm acustomer or a supplier (Bilgihan and et.al., 2016). Legislation and ethics in tourism and travelsector is known to control every process within certain criteria that is needed for protecting basicrights of travellers and also those individuals who provides services to them.In this report, legal and regulatory framework has been discussed along withtransportation, health and safety laws, and contract and consumer protection legislation. Apartfrom this, all the ethical dilemmas are faced in this sector.TASK 11.1 legal and regulatory framework of the travel and tourism sectorThe tourism industry and legislation are interlinked in many ways. Tourism industry caninvolve various individuals such as sellers, business companies, suppliers, contracts, consumersand hospitality. The role of legislation becomes active when all these factors interact at realscenario. There is a presence of a cycle that includes several factors which can be consumerbehaviour, hospitality, standards for quality which can be governed through all rules andregulations. It is also regarded as a system of policies which facilitates in the process of decision-making. There is some legislation in tourism industry that are listed as below:1. Tourism Development Act, 1969It was introduced by an authority of British Tourism, which highlights coordination of allfirms. It was further clubbed with Council for forming “Visit Brain”.1
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2.Transport Act of 1980 and 1985This is the act which is related to the termination of licensing laws, affecting all expresscoach routes and also tours around 30 miles. It leads to increased competition among nationalbus and other private companies. Apart from this, the act of 1985 had de regularised the systemof route and allowed all private buses for operating several routes.3. Regulations for Travel, Holidays and Tours Package 1992The legislation can aims for establishment of tour operator's responsibilities forcustomers and its remedies which are available to them regarding any problem (Doelle andCritchley, 2015). All of them have to work under the criteria of these regulations.The Major objectives for installing these legislations wereFollowing standard proceduresDeveloping tourism in regulated wayEstablishing every right an obligations of individuals and companies which are involvedin this process.There are also other regulations which affect the laws of tourism and are given below:Health and safety Commission-It mostly updates all laws for maintaining health andsafety of travellers.International Association for Air Transport- Facilitate in establishing the policies andother standards for tourism Authority of Strategic Rail- This has divided the rail sector into Rail Track and RollingStock CompaniesCivil Aviation Authority- It has a role in updating regulations related to usage ofairspace and aviation safety.1.2 Surface, Sea and Air Transport LawsAccording to Article 3 of convention can be regarded as a liability of the Carrier:1.Liability for paying all the losses which occurs during any course of carriage whichhappened due to negletion of a carrier.2.The person who suffers any kind of loss should lead to establish the liability for carrying.1
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