Legislation and Ethics in Travel and Tourism Solved Assignment
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Added on 2020-12-31
Legislation and Ethics in Travel and Tourism Solved Assignment
Added on 2020-12-31
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LEGISLATION ANDETHICS IN TRAVEL ANDTOURISM
Table of ContentsINTRODUCTION...........................................................................................................................1Task 1...............................................................................................................................................21.1)legal framework of travel and tourism sector with reference to england and wales.......21.2)surface, sea, and air transport law relating to carriage passengers with legal framework ofUK..........................................................................................................................................3Task2................................................................................................................................................42.1)Impact of health, safety, security laws on UK travel agency ..........................................42.2 )legislation relating to equality with reference to UK travel agency ...............................5TASK 3............................................................................................................................................63.1 Contract legislation in relation to travel and tourism customer.......................................63.2 Consumer protection legislation in relation to travel and tourism customer ...................7TASK 4............................................................................................................................................94.1 Ethical dilemmas faced by travel and tourism sector.......................................................94.2 Corporate social responsibility policy of TUI group......................................................10CONCLUSION..............................................................................................................................11References......................................................................................................................................12
INTRODUCTIONThere are various characteristics is included in Legislation and ethical framework oftravel and tourism sector depends on various parties included in it. This law comes under thetourism act 1969, package tour regulation act 1992, travel act 1985. there are several lawsrelating to carriage of passengers with in legislation and ethical framework such as surface law,air law, sea law. present study will be based on TUI group that is te leading tourism group in theworld.that provides package holidays, hotels and resort services for travellers. Study will explain the legislation and ethical framework for the travel and tourism sector .futhermore it willdescribe surface , sea and air transport law relating to the carriage of passengers with legal framework of UK.In addition report will evaluate the impact imapct of principles of ealth , safety andsecurity legislation on travel sector with references to UK travel agency.
Task 11.1)legal framework of travel and tourism sector with reference to england and walesThe legal framework is the method that involves the rules and regulation that governs thedecision -making process of the agency and on the other hand regulatory framework is a systemfor enforcing the codified legislations. the tourism sector includes following acts such asdevelopment and tourism act1969, transport act 1980.There are various legal rules and regulation formulated by the government of englandsuch as transportation law relating to surface and sea transport(Aleti , Ilicic and Harrigan, 2018).That law is governed by the “international carriage of passengers by road act 1979”. theselegislation protect the right of the passengers on the boards. This law take care of all the lossesrelated to physical damages and mental disorder of the passengers. The government of wales asalso stated the Legal laws and regulation relating to loss of luggage of the passengers that isgoverned by the “carriage by railway Act 1972”(Aquino, 2018). every law regulates thetransportation of luggage and passengers and also safeguard the interest of disabled passengersby the regulation of this acts.this legislation promotes the standards procedures in order toregulate the travel and tourism industry by defining the various rights and and obligation ofparties. Civil aviation authority of england is an independent body that is responsible for safetyand consumer protection laws that protect the consumers interest by conducting economic andscientific research and collecting satistical data.ACAS non-departmental public body of government of England that improves travelpractices and tourism sector business and also build healthy relations among the tourismindustries by various media like arbitration, conciliation, arbitration services. Under Arbitrationscheme of walves government, all the parties submit evidence and then arbitrator takes decisionsregarding the case(Becker, 2016).Arbitrator awards re-engagement, compensations,reinstatement that is legally binded on the parties. The legal framework of walves has alsooffered non-statututory codes of practices that define the best practice behaviour of variousemployers Tribunals are bound to follow the code of conduct such as code of practices ofdisciplinary and grievances procedures that helps in regulating the behaviour of the staff.2
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