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The Travel and Tourism Sector: Legislation and Ethics

   

Added on  2020-06-04

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Legislation and Ethics inTravel and TourismSector
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Table of ContentsTASK 1............................................................................................................................................31.1 Difference between ABTA and ATOL..................................................................................31.2 Travel by land, sea and air is regulated by a number of International Conventions..............4TASK 2............................................................................................................................................52.1 Legislation and regulations relating to health, safety and security........................................52.2 The law in relation to employee and visitor safety................................................................6TASK 3............................................................................................................................................73.1 Contract protection legislation...............................................................................................73.2 Explanation of consumer protection legislation....................................................................9TASK 4..........................................................................................................................................104.1 Ethical dilemmas faced by the travel and tourism sector....................................................104.2 Corporate Social Responsibility (CSR) policy....................................................................12REFERENCES..............................................................................................................................14
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The tourism world contributes more than 10% in the global economy which is one of thekey sector (Travel & Tourism in 2015 will grow faster than the global economy - WTTCReports, 2014). The world tourism and travel council statement declare the role of tourism sectorin the economy of a country or entire world. In the recent era, tourism industry is grooming so asthe tourism of Britain (Buhalis and Darcy eds., 2011). Tourism and Travel market has graduallytransformed into rules topic, not from the legislative body of United Kingdom but also EU. Thecurrent report will include regulatory and legal structure information of the sector of Tourism ofBritain and the sea, surface and laws of transport along with profits of passengers. Also, this willevaluate the health and safety and related with equality of people. It will explain the protectionand contract of relation of travel and tourism sector as well as ethical dilemmas and CSR as well.TASK 11.1 Difference between ABTA and ATOLATOL This is abbreviated like the licensing for Air Travel coordinating. The company reviewlicenses supply of tour operators in which the organisation traffic. The companies of UnitedKingdom that merchandise overseas flights and holidays ,needed to have licenses which help inavoiding ceasing of company in the negative circumstances. ABTAThis is the British Travel Agents Association which have distinguish policies in compareto the mentioned rule. When flights based vacations come under the ATOL, the self-drivevacations and rail cruise comes under the ABTA deals. This includes the services ofaccommodations and transportation which refund the amount in case of unavailability of touroperator or cancelling of holidays. Difference between ABTA and ATOLABTAATOL1. This is an organisation of the agents oftravelling and tourism initiated in 1950.2. Main aim of the ABTA is to defend therights of customers and provide them safetyand assurance. 1. This is not an association but the scheme oflicensing air travelling organ users formed bythe aviation of civil. 2. The major aim of ATOL is to defends thevacationers inter sets of finance.
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3. The company is serving to the consumerthrough offering them service of refund frompast 50 years. 4. This is an enterprise which is made for travelagents. 3. This provide security and protection to thetravel agents and tour operators providing themauthority to deal with their assets with alicense. 4. This is the scheme which is formed by theCAA.Life Art Holidays is the travel operating company which deals with the art holidays forthe consumer. ABTA the consumer through maintain the proper information in advertising,manage fair marketing terms, changes and refunds of consumer bookings and complaints. Themembers of ABTA are protected in case of failure of company. It provides the refund of moneyif in case the consumer purchases a sea or land based location like rail, cruise or coach frommember of ABTA. 1.2 Travel by land, sea and air is regulated by a number of International ConventionsSurface LegislationThe surface travelling laws undertakes the international Carriage of Passenger of Roadlaw which was formed in 1979 which protect those travellers which are bard on the purpose ofcarrier. The remedies which come under the claim of recent regulation involve the damage anddisorder of physical and mental of passengers. Railways transportation includes the privatizationof customers and safety of disables. Sea LawsThe international convention set the laws of shipment of sea i.e. is Safety of life at Seawhich function for the protection of consumers, providing lifesaving equipment and many otherthings for defending them. The protocol of 2002 created mandatory rules to assure travellers bysea travelling services of set time, this increases the liability and limitations. Air LegislationThe transport of air includes the legislation linked with travel services. Warsawconvention which is formed in 1929 refer to carriage international and relay documentationcarriage. The agreement of five freedom consist of laws related to flying across the territory(Camus, Hikkerova and Sahut, 2012).Common Transportation Laws
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