Equality and Legislation in Travel and Tourism Industry
Added on 2020-02-03
13 Pages4273 Words113 Views
Leadership ManagementPolitical ScienceLaw
|
|
|
Legislation andEthics
TABLE OF CONTENTSINTRODUCTION ..........................................................................................................................3TASK 1A.........................................................................................................................................3Explanation of legal and regulatory framework..........................................................................3TASK 1B.........................................................................................................................................4Role and responsibilities of regulatory bodies in travel and tourism industry............................4TASK 2A.........................................................................................................................................5Task 2b.............................................................................................................................................6Assessment of legislation regarding Equality in the English Legal System while engagementof employees................................................................................................................................6Task 3a.............................................................................................................................................7Difference between Sale of Goods Act 1979 and the Supply of Goods and Services Act 1982.7Difference between The Unfair Contract Terms Act 1977 and the Unfair Terms in ConsumerContract Regulation 1999............................................................................................................8Task 3b.............................................................................................................................................8Explanation of EU and UK legal responsibilities of holiday Tour Operators for description ofservices rendered by them ...........................................................................................................8Task 4a.............................................................................................................................................9Identification and analysis of instances of ethical dilemma faced by travel and tourism entities.....................................................................................................................................................9Task 4b...........................................................................................................................................10Analysis of corporate social responsibilities of British Airways...............................................10Conclusion ....................................................................................................................................11References......................................................................................................................................122
INTRODUCTION Travel and tourism industry is continuously expanding and providing significantcontribution in the development of economy. By considering the continuous growth of theindustry, it is essential to develop standard legal norms for the UK parliament for assurance offairness and protection of interest of weaker party (Moriarty and Manthorpe, 2013). Businessentities operating in travel and tourism sector are required to act in accordance with the describedlegal norms else they will be liable to pay damages for non-compliance. Present study is focusedon evaluation of legal and regulatory framework applied on travel and tourism industry. Byconsidering this aspect, description of legal and ethical provisions will be provided which areapplicable on travel and tourism in order to provide justified recommendations to the given casescenarios. TASK 1AExplanation of legal and regulatory frameworkLegislation of the UK is bifurcated into criminal and civil law for better governance ofoperational activities. Description of these laws by considering travel and tourism industry is asfollows:Civil lawCivil law is developed by the UK parliament to provide standard norms for thecompletion of regular operational activities in an appropriate manner and prevention of civilcrime. Civil law is applicable on both organization and individual working. In accordance withthe provisions of English law, civil crime can be defined as an act that is not justifiable to thepublic. Example of civil crime is providing non-satisfactory or poor services (Slapper and Kelly,2011). By considering this aspect, Mr. David is initially required to complain to management ofGoing Abroad Ltd for the breach of civil obligation. If management of the tourism organizationdoes not resolve their issue then, he can go to regulatory authorities such as Advisory,Conciliation and Arbitration Service (ACAS). They will provide advice to Mr. David for thelegal claim by which he can avail remedy in order to compensate with his injury. Criminal law3
Formulation of criminal law is done to ensure that organization operating in travel andtourism industry is complying legal provisions developed by the UK parliament. It is because;criminal action shows breach of conduct to the norms described by government. For the criminalconduct, damages are paid to the government. These provisions are applicable in case such as;harassment, dealing in restricted conducts, sexual assault, discrimination, industrial espionage,embezzlement of tax and cash etc (Carlsen and Andersson, 2011). Case proceedings for criminalconduct are dealt in crown courts. On the basis of described aspects, provisions of criminal lawwill be applicable in situations where management of Going Abroad Ltd had provided wronginformation to the Mr. David. For this aspect, Going Abroad Ltd will be liable to pay penaltycharges as they are using misleading facts in order to attract customers. TASK 1BRole and responsibilities of regulatory bodies in travel and tourism industryIn order to assure standard performance of organization operating in travel and tourismindustry, various regulatory bodies are established for each sector. Description of these bodieswith respect to the travel and tourism sector is as follows:Air tourism and transport For governance of air tourism and transport, Civil Aviation Authority (CAA) isresponsible. They are obliged for the regulation of professional and private pilot through issue oflicense by assessing their qualification. They control air traffic by managing airlines. Further,they also provide standard norms for entities involved in the design, production and maintenanceof aircraft (Fernick and Boo, 2013). In accordance with the English law, all organizationsoperating in air tourism and transport are required to hold Air Travel Organizers’ Licensing(ATOL). Objective of these provisions is to ensure that provided money by customers is safe andorganization will provide those services accordingly. Further, liabilities of transporter aredescribed through provisions of Carriage by Air and Road Act 1979. Main objective of this act isto indemnify the potential losses of the customers.Sea tourism and transport International Carriage by Sea Act is applied by the UK government for regulation ofoperational activities of organization operating in sea travel and tourism industry. Provisions of4
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Legal and Regulatory Framework of Travel & Tourism - Reportlg...
|13
|4318
|133
Legislation and Ethics in The Travel and Tourism Sector Assignment (Doc)lg...
|13
|4607
|120
Legislation and Ethics in Travel and Tourism Sector Assignmentlg...
|13
|3868
|421
Legislations and Ethics in The Travel and Tourism Sectorlg...
|13
|4830
|127
P(54) Legislation and Ethics in Travel and Tourismlg...
|7
|352
|185
Ethical Considerations in Tourism and Consumer Protectionlg...
|16
|5782
|144