Detailed Analysis of Legislation and Ethical Issues in Tourism Sector

This report provides a comprehensive overview of the legal and ethical aspects of the travel and tourism sector. It begins with an introduction to the legal framework, emphasizing the importance of regulations for travelers and businesses. The report then delves into specific areas, including health, safety, and security legislation, analyzing the roles of organizations like SRA, HSC, Maritime Authorities, CAA, IATA, and ATOL. The report also examines legislation related to equality, covering acts and provisions against discrimination. Furthermore, the report explores ethical dilemmas faced by the travel and tourism industry, using examples such as child begging, photo scams, and the treatment of animals. The report concludes with a discussion of the ethical responsibilities of businesses and the importance of fair practices. The content is sourced from various academic references, providing a well-rounded analysis of the subject.

Legislation and
Ethics in Travel
and Tourism Sector

TABLE OF CONTENT
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Covered in PPT.......................................................................................................................1
TASK 2............................................................................................................................................1
Leaflet.....................................................................................................................................1
TASK 3............................................................................................................................................6
Covered in Poster...................................................................................................................6
TASK 4............................................................................................................................................6
Magazine article.....................................................................................................................6
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
This report gives readers to know the legal and problems in the travelling which
including the travel and tourism sector. So this provide an introduction for the legal and a
specific structure which is necessary for the travellers for effective actions within so many
industries and within travel and tourism sector. So the readers will understand the rules and
issues after then apply regulations and legislations with the specific context. Here learners will
explore the knowledge and structure with the real experiences which include the legal
regulations (Anheiser, 2011). The people also have the chance for exploring the business ethics
in the travel and tourism sector. Using this the peoples can consider the limits ,arising problems
and business role in the travel and tourism sector. So the readers will understand and apply the
rules for travel and tourism sector for the business ethics in proving the social responsibility
constraints. Before all this the peoples have to understand the structure for travel and tourism and
the issues if arise in the travelling (Becken and Wilson, 2013). In travel and tourism there are
many ways to go for the travelling i.e., via sea , via air, via bus etc. So there is some laws and
constraints for travelling in the travel and tourism sector within the particular structure. There are
also some constraints and rules for the health , safety and for the security.
TASK 1
Covered in PPT
TASK 2
Leaflet
2.1 The impacts of the principles of health ,
safety and security legislation on Thomas
Cook
1

 RSA : Health and security is the major
and playing important role for the
peoples. Strategic Rail Authority (RSA)
was non- departmental for public
scenario which provide a specific
direction in the industry of railway
using transport act 2000 (Becken,
2012). In RSA authority of services for
the goods and carriage for passengers
by railways act 1993 and section 213
was published on February 2001. In
RSA for rail privatisation, the
responsibility to take decision in large
amount transferred from the secretary
of state to the rail regulator and
franchising director. RSA purpose is to
promote the use of railways for carriage
and goods of passengers. RSA strategic
and duty is to secure the railway
network of development and contribute
in the development for the integrated
system of transport for the passengers
 SRA : In SRA shadow 1998-2001
which shows the criticism, performance
and reliability of the TOCs and rail
track and the cost was investing in the
infrastructure and in the safety work.
There are some responsibilities of SRA
under the act of 2001-05 which
provides a clear, coherent and strategic
programme for developing the railway
departments (Blanke and Chiesa, 2013).
 HSC: In Health and Safety Commission
(HSC), the work area have to prepared
for safety and health policy
programmes required by the section 20
of the safety under the act by health and
welfare act work 2005. HSC should
always a plan which have to be fulfil
the safety and the health policy which is
set out in the condition statements. HSC
have to implement and change
operations whenever it requires. HSC
have to measure overall behavioural
performance which can be measured
against agreed standardise levels to
fulfil when its needed.
 Maritime Authorities :The Maritime
Authorities is performed by many
agencies which includes Portuguese
navy, the national republican guard, the
Portuguese air force, the border
immigration service, the civil protection
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of goods (Cazcarro, Hoekstra and
Chóliz, 2014). In RSA ministerial
directions, strategic plans, financial
arrangements, some franchising,
railway network and fares constraints
also include that shows the directions,
plans, some things for the arrangement
in financial management and
constraints for fares.
 CAA: CAA take various security
functions from the department of
Transport. This all is simply says that
the workplace should be safe and
properly maintained. Give training to
the employees regarding to health and
security (Evans, Stonehouse and
Campbell, 2012.). There should be a
systematic list at entrance and at the
exit. Safeguard and some other things
like fire extinguisher should be used
whenever it requirement.
authority the national medical
emergency institute and the criminal
investigation police (Dickinson and
Mika, 2013). Portuguese navy's a
branch another branch is National
maritime authority or AMN which is
responsible for the role of coast guard.
 IATA: International Air Transport
Association civil aviation authority
(IATA) mission is to present and serve
in the industry of airline which is the
world airline's trade association. IATA
helps all activity in the airlines for
formulate in the industry standards
level.
 ATOL: Air travel operators licensing
(ATOL) is provided the scheme for the
peoples give financial protection on
holiday packages and flights if they are
member of tour operator. The civil
aviation authority (CAA) oversees the
ATOL.
3

2.2 Legislation that relates to equality
 The quality act helps to bring all with
each other in the single piece which
divides into separate nine pieces so this
act is simplifies the law and strengths in
special useful way to know and handle
the inequality. There are many
implementations done whenever it
required so this is important that people
have to know some things (Jeong,
Holland and Gibson, 2012).
 According to human rights acts 1998
was passed in the UK which was
established for include the rights of the
individual peoples. According to
disability act provides the security to
persons who are disabled it means
disability discrimination has been made
in the field of education, employment,
housing and in other sectors. According
 Act for equality is delivered for the
improved protection from the conflicts
for the disable people as the part of
legal laws. The few areas for disabled
peoples that include the protection from
discrimination which occurs because of
something is attached to people's
disability (Hall, Williams and Lew,
2014). Protection from discrimination
happens when because person is falsely
perceived to be disabled. Protection
from disability which is related to
harassment which arise when serve the
services and deliver the goods.
 Implementation for the equality of
majority the act is begun on 1 October
2010 which is a sequence of all detailed
guide and start in the changes for key
law, publish by the government
equalities office in the partnership with
the British chambers of the commerce,
diversity forums and citizen advice is to
help for the updates for the act (Medlik,
4

to sex discrimination act 1975, it was
the provision which relate to the sex
discrimination it includes many
sections and include the equal
protection to both individual men and
women (Paraskevas and Cooper,
2013).This act eliminates sex
discrimination and promotes equality
among the peoples. Employment
protection consolidation act 1978
which includes the security for the
employees. Which contain various
provisions relating to the employee
protection it provides both private and
in public sectors.
 The government provides documents
and some other things to understand in
equality very easily and updates are
also made in that document whenever
its needed (Raj and Griffin, 2015).
Gender in-qualities may be arise
anywhere in the countries. Racial
discrimination act 1956 has been
eliminating the racial discrimination
between the people. Which includes the
discrimination has been made on race ,
colours , nationality , origins etc. This
is mainly done in employment (Scott,
Hall and Gössling, 2012).
2012). This guides for act helps to set
very clear mind that laws will mean for
the business, the public sector, the
voluntary sector and the public, the
people who helped are understood their
responsibilities and rights. Business in
the interest of travel and tours may be
the summary guide for the peoples who
sell the goods and provide the services.
The source and references all are given
for tourism in businesses all they are
done their clarification on any aspects
on the equality that act may be required
(Petroman, 2013). If any query or any
issue regarding this so people can go
for the guidance and advice to the brain
seaman. Further, details regarding
tourism businesses is also available on
the site Visit-England. Guidance about
definition of disability in equality act
2010 includes legal that a person is
secured with the partiality. It is used to
make law as easy as understandable.
5

TASK 3
Covered in Poster
TASK 4
Magazine article
4.1 Ethical dilemmas faced by Thomas Cook Date : 9-5-2017
6

When the peoples are going for the tour so
there are some child beggars who take your
hand and say for buying their product or
something and some childs are looks poor and
say for money (Paraskevas and Cooper,
2013). So give money or something to child
beggars is good but not always. These
dilemmas mostly faced by the travellers in
some countries. So some people like to give
money or presents but this is not an option for
the child beggars because it may be encourage
the child beggar mafia.
Sometimes at some places there are peoples
who take money for take photo with him/her.
For example if people going to visit in
northern Thailand but if people asks to capture
a one photo with them they nod and also say
that give money if you want to capture photo
with her/him (Scott, Hall and Gössling, 2012).
So this happens with travellers. Some peoples
The next dilemma is to stay in a
foreign-owned hostel. When people are going
on tour in south-east Asia they normally see
the places for taking rest, seeing for internet,
fun, chilled out place to stay and a place to
meet the other travellers (Pirnar, Bulut and
Eris, 2012). When peoples are passing on their
way so they see the local guest houses which
may be look different, more quiet so the that
peoples invite visiting and take rooms or
something and if the travellers says no then its
possible that they invite continuously.
When travellers going tour in the
controversial countries they see the political
and non political regime (Seetanah, 2011).
Peoples can be attacked by the free peoples for
example in Tibet attacks by the free Tibet
7

paid money to take a shot. movements.
Some peoples like to visit slum tours and they
see the prejudice, partiality at some places this
can be seen by the travellers on their tours.
Animals like Elephants, horse, etc. Peoples
like to take a ride on that animals but the
tourists also see that owners of animals treat
them very cruelly with nasty chains and
dilemmas faced in tours and travellers
(Spenceley, 2012). When tourists going for
zoo then they see that peoples throwing some
stones on tiger or may be another animal so
this is happened with the tourists. This is
happens in some countries like Thailand, Sri
Lanka, Kenya China etc.
When peoples take some interest on
some foods, products and some other things
and then take extra money from the tourists
(Weaver, 2011). This always happen with the
tourists in some countries.
Bio and fair trade also happens when the
peoples going to take or purchase something
then in some countries take fare from the
tourists for the bio (Surugiu and Surugiu,
2013).
Dilemmas faced in tours and travels
Sometimes it happens for a girl tourists
or a single girl tourist that there are some
people who stalking on them and following
them (Zhengliang, Rumai and Xiangheng,
2014). If that people get a chance then they are
try to touch them so this is faced by many girl
tourists in some areas of any country.
4.2 Corporate social responsibility (CSR) policy of Thomas Cook Date : 9-5-2017
8

The Corporate Social Responsibility
(CSR) is a concept for the tourists that was
developed in the mid-1990 in the tourism
sector which helps to manage the essential
points that is used in this framework (Xiang,
Wang, O'Leary and Fesenmaier, 2014).
Corporate social responsibility is the
framework for the tourists that have to be
follow by all corporates and to other
businesses. It consists the investors like
organizations, businesses etc. CSR is doing
their work in a team. The number is increased
by the tourists for the development country
and its also make a small markets and make
place more popular.
Businesses have to be aware for economic,
socially and for environmentally. If businesses
want to increase their profit so they have to act
respecting staff, the local community, the
environmental and other investors. CSR is a
dynamic process of recognizing and
responding to enable the firms and investors in
a particular form (Wu and Shi, 2011).
According to business for social responsibility
CSR is achieving a success in commercial
ways that honour some ethical values, respect
peoples, communities and the natural
environment. For some people this is a
management in which interest of all the
enterprises investors are identified ,assess and
9