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Legislation and Ethics in Travel and Tourism Sector - Report

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Added on  2020-01-23

Legislation and Ethics in Travel and Tourism Sector - Report

   Added on 2020-01-23

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LEGISLATION ANDETHICS IN T & T
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TABLE OF CONTENTSIntroduction......................................................................................................................................3TASK 1 understanding the legal and regulatory framework in the travel and tourism sector .......31.1 Explaining legal and regulatory framework of travel and tourism sector ...........................31.2 Discussing surface, sea as well as air transport law related to carriage of passengers in thelegal and regulatory framework...................................................................................................4TASK 2 understanding legislation and regulation relating to health, safety and security in traveland tourism sector............................................................................................................................62.1 Evaluating impact of the principles of health, safety as well as security legislation on traveland tourism sector........................................................................................................................62.2 Analyze legislation that is relating with equality...................................................................7TASK 3 UNDERSTANDING COSNUMER PROTECTION LEGISLATION RELATING TOTRAVEL AND TOURISM SECTOR.............................................................................................93.1 Explaining contract legislation in relation to travel and tourism customers..........................93.2 Explaining consumer protection legislation relating to travel and tourism customers........10TASK 4 understanding the role of business ethics in the travel and tourism sector ....................114.1 Analyzing ethical dilemmas experienced by travel and tourism sector...............................114.2 Analysis of Corporate Social Responsibility (CSR) policy of particular travel and tourismbusiness......................................................................................................................................12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................142
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INTRODUCTIONThe main system that assist in regulating almost each part of the society is referred to aslegal judicial system. It is the one that involves travel, tourism as well as hospitality sector.Travel and tourism industry is considered as one of the largest business domain within UK.Further it has greater share in the GDP of UK. The tourism sector to a greater extent is closelyassociated with the legal system as well as business organizations (Khuong and Nhu, 2015). Thisis comprised of hotels, agencies as well as restaurants that depends on common law for thepurpose of dealing with one another. There is presence of large regulatory framework relatingwith industry wherein the mode of transportation under such can be air, sea and land. In the present report legislation and ethics has been discussed in context of travel andtourism sector. It is the key industry that makes more than 20% of the contribution to theeconomic output (Brandon-Jones and et.al., 2016). The tourism law has laid down certainframework that are effective in governing travel agencies, businesses as well as airports. Thepresent study entails to understand the legal and regulatory frame work in travel and tourismsector. The study includes legislation and regulations relating with health, safety and security intravel and tourism sector. TASK 1 UNDERSTANDING THE LEGAL AND REGULATORYFRAMEWORK IN THE TRAVEL AND TOURISM SECTOR 1.1 Explaining legal and regulatory framework of travel and tourism sector Legislation relating with tourism is comprised of several acts. The aim behindinvolvement of such legislation is to make establishment of the rights and obligations of peoplewith respect to delivery of services. The regulations has greater impact on the tourism law of thenation. The various acts has been enumerated in the manner stated as under: Development of Tourism Act 1969: The act is being introduced by the British TouristAuthority. It lay emphasis on coordination among the tourism industry as well asbusiness (Weaver, 2015). The authority of British Tourist has made an integration withthe English Tourism council to visit from Britain. Transports Act 1980 and 1985: The act of Transport 1980 has made termination of thelicensing laws that further affects the express coach tours of over 30 miles. This has3
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resulted in increasing competition among the national bus as well as private buscompanies (Lam, 2013). The act 1985 has regularized the system of route and it isallowing the private buses for operating all the routes. Package travel, package holidays and Package Tours Regulations 1992: The major aimregarding the development of such legislation is to define responsibilities of touroperators for the customers (Vila, Darcy and González, 2015). In this act each touroperator need to abide by the recommended legal regulations. Travel and tourism sector is focusing on several other regulatory framework also. Thishas been enumerated in the manner stated as under: Health and safety commission: The rules that have been stated under health and safetycommission are required to be updated in accordance with the law in order to makedelivery of adequate amount of services (Erkuş-Öztürk and Eraydın, 2010). Strategic Rail Authority: The consequent legal document has categorized the railwaysector into two major areas (Healy and Kamya, 2014). This includes Rail track as well asRolling Stock Companies. These organizations are entitled for managing the strategicaspects relating with management of rail. International Air Transport: The act has lead to establishment of various policies as wellas standards for tourism sector of the nation majorly in the area related with air transport(Preston, 2007). Therefore from the discussion carried out above it is fact that legislation as well as legalframework needs to be employed in all the work processes of travel and tourism so that servicequality can be offered to the customers. 1.2 Discussing surface, sea as well as air transport law related to carriage of passengers in thelegal and regulatory frameworkCarriage is comprised of movement of goods from one place to another with theassistance of particular facility that relates with transportation. Thus in this regard the rulingbodies have made determination of various laws relating to management of transport. Such iscomprised of regulation that relates with sea, surface as well as air transport. In accordance witharticle 3 transmission of carriage is comprised of various liabilities in relation to the passengers.Therefore the individual who is suffering from the loss needs to make establishment of the4
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