logo

Legislation and Ethics Travel and Tourism

   

Added on  2021-01-01

6 Pages1374 Words475 Views
LEGISLATION ANDETHICS TASK 3- HNDTRAVEL AND TOURISMMANAGEMENT LEVEL 5

Table of ContentsTASK 3............................................................................................................................................13.1Contract legislation in relation to tourism and travel customers............................................13.2 Consumer protection legislation with relation to customers of travel and tourism..............1TASK 4............................................................................................................................................24.1 Ethical dilemmas faced by travel and tourism sector............................................................24.2 Corporate Social Responsibility policies of travel and tourism business.............................2REFERENCES................................................................................................................................4

TASK 33.1Contract legislation in relation to tourism and travel customersContract legislation refers to a body of law which relates to enforcing and marking of theagreements. The contract refers to an agreement in which a party is allowed to turn to a court toenforce (Koburtay, Syed and Haloub, 2018.). The contract legislation is an area of law whichgoverns the making of contracts, their carrying and fashioning of a fair remedy whenever there'sbreach faced by the organization. In travel and tourism industry the Contract legislation have an effect on both companyand consumers while conducting businesses uses contract law. Contract legislation have asignificant impact on travel and tourism customers. Various contracts like contracts on packageholidays which is formed by the customer in which the customer is stating their demand and thetour operator have to ensure the demands have to be fulfilled. Each travel and tourism companyhave to enter in contract with customer in setting out the details of service provided and methodsof payments and has certain terms and conditions which are attached to it (Noor and Wibisono,2016). On the failure of any conditions pre-set a consumer may withdraw the contract at anytime. It includes following elementsOffer: Offer is the statement where the promise is exchanged for the performance by the otherparty (Regulations, 2019). Offer is made by offeror to offeree which involves the presence oftwo parties and certain condition to accept the offer for example customer is willing to stay hotel.Acceptance: if Offeree is ready to accept the offer.Consideration: A consideration is required in order to complete the consideration and withoutconsideration a contract will be called Void by the law.Capacity: It means the capability of both the parties to enter into legal contract.Certainty: It means the terms and conditions should be clear to both the parties. 3.2 Consumer protection legislation with relation to customers of travel and tourismThe aim of consumer protection legislation is to protect and safeguard the interests andrights of the consumers from its violations from the hands of travel and tourism companies andfrom their agents. The consumer protection act 1987 has laid down different rights of theconsumers and duty of travel and tourism service providers. For example travel and tourismcompanies have legal responsibility to provide the relevant information with respect to theservices and products which will be provided by travel and tourism companies which is1

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Contract Legislation in Travel and Tourism
|1
|1148
|41

Legislation and Ethics in Travel and Tourism Sector
|1
|748
|97

Legislation and Ethics in Tourism and Travel Sector
|1
|894
|42

Jeanine's Legal Position in Contract Law
|12
|3707
|91

Assignment - Contract Laws
|1
|3040
|470

Legislation and Ethics in Travel and Tourism
|2
|576
|81