Law & Ethics in the Travel & Tourism Sector
17 Pages5356 Words145 Views
Added on 2020-12-09
About This Document
Legislation & Ethics in the Travel & Tourism Sector INTRODUCTION 1 TASK 11 1.1 Explanation of legal and regulatory framework in travel and tourism sector1 1.2 Role of the regulatory bodies in the travel and tourism sector 3 M1: Measures to resolve issues between clients 3 TASK 24 2.1: Evaluating the implications of health &safetyandsecurity legislations of travel and tourism industry 4 2.2: Analysing legislations with respect to equality 5 M2: Relevant legal rules to deal with health and safety and
Law & Ethics in the Travel & Tourism Sector
Added on 2020-12-09
ShareRelated Documents
Legislation & Ethics inthe Travel & TourismSector
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Explanation of legal and regulatory framework in travel and tourism sector..................11.2 Role of the regulatory bodies in the travel and tourism sector.........................................3M1: Measures to resolve issues between clients....................................................................3TASK 2............................................................................................................................................42.1: Evaluating the implications of health & safety and security legislations of travel andtourism industry......................................................................................................................42.2: Analysing legislations with respect to equality...............................................................5M2: Relevant legal rules to deal with health and safety and related issues...........................6M3: Appropriate structure and approach to deal with laws and legislation in Travel andTourism sector........................................................................................................................7D1: Conclusion.......................................................................................................................7TASK 3............................................................................................................................................73.1: Contract legislation in relation to travel and tourism customers.....................................73.2: Consumer protection legislations for customers of travel and tourism sector................8D2: Substantial activities carried out in planning, managing and organisation.....................9TASK 4............................................................................................................................................94.1: Identification and analysis of ethical dilemmas of a large corporation...........................94.2: Analysis of CSR activities of the corporation...............................................................10M3: Communication of these rules and for the intended audience in travel and tourism sector..............................................................................................................................................10D3: Innovative and creative thinking in addressing the ethical dilemmas...........................11CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
INTRODUCTIONLegislations refers to the rules and regulations that are formulated by government for allthe businesses that are running in a nation. Ethics is a behaviour of a human being whileperforming a particular activity. Both these elements are very important on travel and tourismsector because they help to operate the business effectively and appropriately. If organisationsare not following legislations than government may take a strict action against them any mayseize their business. It is very important for all the companies who are executing business undertravel and tourism sector to follow the rules of legal authorities that are implemented for theindustry. This report aims at the legislations and ethics that needs to be followed by the traveland tourism sector. The assignment covers various topics such as legal and regulatory framework,legislations and regulations related to the health and safety, consumer protection legislations androle of business ethics in travel and tourism sector.TASK 11.1Legal and regulatory framework: It is a process of fundamental underpinning of greatresearch practice which is operated by the researcher under law and regulations that areincorporated by the legal authorities of a country. It is essential for companies who are operatingtheir business to adapt legal and regulatory framework at their workplace so that business can beoperated appropriately. All the regulations varies according to the country.Sources of UK Law: There are mainly four principal sources of UK which includeslegislation, common law, European law and the European convention on Human Rights. Amongall such laws, there are no single series of document that contains the whole of the law of UK. Itcan be further understood as under:Legislation which consists of various acts framed by Parliament that is located inLondon. It is only body who attained power over four countries. UK parliament consists ofHouse of Commons and the House of Lords.Common law: The legal system of England and Wales is a common law due to which thedecisions of courts are also be considered.1
European Union Law: The UK is a member state of the European Union (EU) whichmeans that EU law takes precedence over the UK law.European convention on Human rights: UK is the member of Europe due to whichimplementation of all acts such as Human rights act, 1998, which was framed in the year 2000directs all the courts of UK to protect the rights briefly described under in the ECHR.For travel and tourism sector: There are various laws and rules under this framework. Allof them are described below:Development of tourism act 1969: This act was framed by the British tourist authorityand tourist boards of England, Scotland and Wales. Main aim of the act was to promotedevelopment of tourism within Britain. It helps the government to acquire finance and makeprovisions for the registration of new hotels in the country (Frans, 2011).Health and safety act 2011: This act was established to supply such type of frameworkto the workers at workplace in which they get security, safety, welfare and health. It is alsofocused with the health and safety of the individuals who may get affected due to the activities ofcompanies. It encourages tourist to visit at their preferable destination without thinking twiceabout their health and safety.Both the above mentioned acts are mainly for travel and tourism sector and it is essentialfor the companies who are a part of this sector to perform their activities according to the acts.The industry is regulated by following authorities:SRA (Strategic Rail Authority): It was set up under transport act 2000 to provideeffective direction to the railway industry in UK. Motive of the authority is to deliver the railwayservices properly to the customers. IATA (International Air transport Association): It is a trade association that controlsairlines all around the world. There are 290aislines are currently monitored by the authority thatare from 177 different countries (Gabor, Conţiu and Oltean, 2012). ATOL (Air Travel Operators Licensing): It is a civil aviation authority of UK who isconcerned to provide financial protection to the individuals who have bought holiday packagesand booked a flight from a registered member of tour operator.ABTA (Association of British Travel Agents): It is a trade association for traveloperators and agents who are working in travel and tourism sector of UK.2
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Legislation & Ethics in the Travel & Tourism Sector.lg...
|28
|6022
|155
Legislation and Ethics in Travel and Tourism Sector - Thomas Cooklg...
|15
|5276
|209
Legislation And Ethics In The Travel And Tourism Sector | Reportlg...
|14
|4892
|282
Legislation and Ethics in the Travel and Tourism Sectorlg...
|13
|4391
|124
Legislation and Ethics in Travel and Tourism Sector Assignment - (Doc)lg...
|15
|4341
|340
Travel and Tourism Sector Legislation and Ethicslg...
|14
|3880
|46