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(solved) Legislation & Ethics in Travel and Tourism Sector
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Added on 2020-11-23
(solved) Legislation & Ethics in Travel and Tourism Sector
Added on 2020-11-23
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Legislation and Ethics inTravel and Tourism Sector
Table of ContentsINTRODUCTION...........................................................................................................................1TASK1............................................................................................................................................11.1 Legal and regulatory framework of the travel and tourism sector...................................11.2 Surface, sea and air transport law in relation to the carriage of passengers within the legaland regulatory framework......................................................................................................2TASK 2............................................................................................................................................32.1 Evaluation of impacts of the principles of health, safety and security legislation on thetravel and tourism sector........................................................................................................32.2 Analysis of legislation that related to equality.................................................................3TASK 3............................................................................................................................................43.1 Contract legislation in relation to travel and tourism customers......................................43.2 Consumer protection legislation in relation to travel and tourism customers..................6TASK 4............................................................................................................................................64.1 Analysis of ethical dilemmas faced by travel and tourism sector....................................64.2 Analysis of corporate social responsibility policy of specified travel and tourism business................................................................................................................................................7CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONTravel and tourism sector is part of hospitality sector which is concerned with deliveringdifferent types of services to the clients. Main objective of all the companies which are operatingbusiness in this industry is to satisfy customers with the help of good quality services so that theyca be retained by company and overall profits can be enhanced (Becker, 2016). It is veryimportant for all the enterprises which are related to this sector to follow all the legislation ofgovernment and fulfil ethical requirements so that business can be operated appropriately andproperly. Main aim of this report is to figure out the importance of legislation and ethics in traveland tourism sector.Various topics are discussed under this report such as legislation and regulation related tohealth, safety and security in travel and tourism sector, consumer protection legislation inrelation to this industry. Apart from this legal and regulatory framework and role of ethics intravel and tourism sector are also discussed under this report.TASK11.1 Legal and regulatory framework of the travel and tourism sectorThe trainee in the local Law Centre have been asked by supervisor to write number of briefreports which are going to be used to advice unhappy holiday clients contemplating thepossibility of bringing court actions. There are various types of regulations that are used toregulate travel and tourism sector. In order to execute all the business activities in proper mannerit is very important for organizations which are executing operations under this sector to followall the regulations that are imposed by government (Cohen, 2014). Following are some of thelaws and sources of laws that are used to regulate travel and tourism sector:Tourism Act, 1969: This is mainly implemented in England, Scotland and Wales inorder to enhance travel and tourism in the country. It focuses on the tourism business entities andtheir coordination as specified by the British Tourist Authority. It also depicts that financialassistance out of public fund is provided to the hotels and such organizations that are part oftravel and tourism sector (Tourism act, 1969, 2019).Transport Act, 1980 and 1985: Under this act all the national and private transportvehicles are controlled and regulated by government along with their routes. It allows legalauthorities to deregulate bus services in a trial basis (Fennell, 2014). Afterwards they are also1
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