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Legislations and Ethics in Travel and Tourism Industry

   

Added on  2021-01-03

13 Pages3392 Words285 Views
Legislations and Ethics in Travel andTourism Industry

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1...........................................................................................................................................1P1.1 Legal and Regulatory framework of Travel and Tourism Sector.......................................1P1.2 Surface, sea and air transport laws......................................................................................3TASK 2............................................................................................................................................3P2.1 Impacts of health, safety and security legislation...............................................................3P2.2 Legislations pertaining to Equality.....................................................................................4TASK 3............................................................................................................................................5P3.1 Contract legislation in relation to travel and tourism customers........................................5P3.2 Consumer protection legislation in relation to travel and tourism customers....................6TASK 4............................................................................................................................................7P4.1 Ethical dilemmas faced by travel and tourism sector.........................................................7P4.2 CSR policy of a travel and tourism business......................................................................8CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10

INTRODUCTIONTourism in general terms, is a movement of people for varied purposes like business orpleasure. The United Nations World Tourism Organisation in the year project of 2005-2007explained and defined tourism as social, cultural and economic phenomenon which showsmovement of people to different places outside of their regular environment for personal orbusiness reasons. The report deals with the legal and regulatory framework and business ethics of traveland tourism industry. The report further focuses on the health, safety and security frameworkspertaining to the travelling people. The role of corporate social responsibility is explained bytaking an instance of a travel company Thomas Cook. TASK 1P1.1 Legal and Regulatory framework of Travel and Tourism SectorLegal FrameworkThe tourism industry is the fastest growing industry not only in the UK but across theworld. The legal regulations and protections ensure that the industry prospers further and the UKgovernment has formulated various legislations to extend that protection over the years. Thevarious legislations affecting the travel and tourism industry are as follows(Mariani and et. al.,2014.):Development of Tourism Act, 1969: This act was an initiative to coordinatewith all the organisations of tourism sector and give them a single voice whileunifying them.Transport Acts, 1980 and 1985: These acts de-regularised and allowed privateplayers to operate on various routes.Licensing Act, 2003: This act regularised the sale of alcohol and regulated theoffences related to alcohol.Disability Discrimination Act, 1995: This act aimed at ending thediscriminations which the people with disability went through by promotingequal opportunities to such people in public places.Trade Descriptions Act, 1968: this act provides provisions for prohibition ofmisdescription of accommodation facilities.1

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