This document discusses the lessons learnt in project management, including areas such as planning, communication, and reflection. It provides strategies for improvement and recommendations for effective project management. The document also highlights the importance of communication and collaboration in project success.
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Lessons Learnt TERM 2 ASS_3 LESSONS LEARNT Name:Insert full name Student NumberInsert student number Campus:Insert campus or distance Tutor:Insert tutor name Tutorial number:Insert the tutorial number 1
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Lessons Learnt 1. INTRODUCTION Projects are composed of a number of different elements. In order to successfully execute and accomplish the projects, it is necessary that the project areas are well understood. The course provided an opportunity to study and acquire the in-depth information on Project Management and all of the project areas. The report covers the lessons learnt during the course along with the improvement areas and strategies that were applied (Mascia, 2014). 2A. LESSONS LEARNT: FRAMEWORK 2.1 How I planned to gather and document lessons learnt When I planned to identify and collect lessons learnt Who I planned to involve in the process of gathering lessons How I planned to document lessons I made sure that the reflection and lessons learnt were carried right from the beginning of the project. I intended to include the fellow students and the guide of the course in the process of the collection of the lessons. Standardization is something that I have always tried to maintain and that is why I decided to use the standard template circulated during the course to document the lessons learnt. I believed that it would streamline the process to a great extent. 2B. LESSONS LEARNT: FRAMEWORK (CON’T) 2.2 What actually happened? When I identified and collected lessons learnt Who I involved in the process of gathering lessons How I documented lessons I used standard template to 3
Lessons Learnt I could succeed in the execution of the lessons learnt process as I had decided. I took notes write from the project start-up to make sure that I did not miss out on any of the lessons. Fellow students and guides were a part of lessons learnt process. There were also external entities in the form of management experts and organization resources that were involved in the process. document the lessons learnt. I made sure that the details were correctly included and put across. For this purpose, I ensured that the information was brief and concise and valid details were included at all times. 3.1 LESSON 1 1. Situation2. The situation made me feel… 3. What I learnt from reflecting on the situation The course focussed upon the various phases of the project management process. I could gain an understanding on the classification of the activities in each phase and the repercussions that may come up when not following a phased approach. I was initially confused to classify the activities to be put in the initiation phase and planning phase. I also inter-mixed the two phases during the initial period of the course. Also, I found certain ambiguities in the sub-activities that are defined for the project planning phase for the management of each of the project areas (Gowrishankar, 2012). I could learn that a project is composed of several entities and elements and the use of phased approach is done to set up short-term goals for the project that are usually easier to achieve. I could also understand the classification of the project activities and the allocation of these activities to various phases in the project as included in the course content (McClory, Read & Labib, 2017). 4
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Lessons Learnt 3.2 LESSON 1: IMPROVEMENT STRATEGY 1. Improvement strategy 2. How to measure if the strategy works 3. Why the strategy is achievable 4. Relevance of strategy to address the lesson 5. When the strategy will be implemented To read through the course material to obtain an understanding of the various phases of project management and the activities defined under each of these phases. To apply these learning in the practical activities. The applications will highlight the gaps in the initial practical projects and applications and the fulfilment of these gaps will be easily done. The study of the course material will provide an in-depth understanding of the project phases and the associated project activities. At the beginning of the course. 4.1 LESSON 2 1. Situation2. The situation made me feel… 3. What I learnt from reflecting on the situation Reflection was one of the significant processes during the entire course timeline and the relevance of individual, group, and a team could be identified I used to believe that reflection is always an exercise that is carried out by an individual. However, it is better to include the peers and fellow entities in the process to reflect in a I could understand the positive and negative approach that I was following during the course with collaborating with the fellow students and members engaged in the 5
Lessons Learnt during the reflection exercises. better way (Noble & Gill, 2007). course. I could understand the improvement areas and the strategies that I could adapt in order to learn and gain better from the course. 4.2 LESSON 2: IMPROVEMENT STRATEGY 1. Improvement strategy 2. How to measure if the strategy works 3. Why the strategy is achievable 4. Relevance of strategy to address the lesson 5. When the strategy will be implemented To reflect on the course activities and learnings in phases covering individual reflection, group reflection, and team reflection. To document the lessons learnt and reflection outcomes and to submit the same to the guide for approvals and feedback. The guide will be able to provide comments and feedback on the reflection exercise which will assist in the identification and fulfilment of the gaps (Mas, Mesquida, Jovanovic & Barcelo, 2016). The strategy will allow the reflection process to be extensive and also in accordance with the demands of the course. After the completion of the first reflection process during the course. 5.1 LESSON 3 1. Situation2. The situation made me feel… 3. What I learnt from reflecting on the situation 6
Lessons Learnt Communication is a key activity that is required in every personal and professional process and plays a great role in the success or failure of the same. I used to feel confused and irritated during the course when I could not grasp certain elements or particular details during the course timeline. I did not interact with the fellow students and the guide during the initial days. Communication is necessary and shall be maintained during the personal and professional activities. The use of effective communication in every process makes sure that ambiguities are avoided and the clarity is enhanced. It also leads to the improvements in perfromance (Scales, 2011). 5.2 LESSON 3: IMPROVEMENT STRATEGY 1. Improvement strategy 2. How to measure if the strategy works 3. Why the strategy is achievable 4. Relevance of strategy to address the lesson 5. When the strategy will be implemented To develop communication plan and guidelines for the course for interaction with the peers, seniors, and the guides. To obtain feedback from the entities being communicated in terms of the interactivity and responsiveness during the course. Feedback exercise is common in such courses and can be followed by the other students as well. The details of the positive and negative aspects will be clear to make improvements in the communication efforts and processes accordingly (Osipova & During the beginning of the course. 7
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Lessons Learnt Eriksson, 2013). 6. CONCLUSION The course provided an insight in various areas and elements of project management. It also provided an opportunity to understand personal pros and cons in terms of overall management, communication, understanding, and knowledge. There were various lessons that could be acquired during the course which will allow the personal and professional development. Also, the interaction with the fellow students and guides led to knowledge sharing and enhancement of the knowledge. The lessons on project management can now be applied in a practical manner (Duffield & Whitty, 2015). 7. RECOMMENDATIONS It is recommended that there is use of automated communication tools that is done in such courses along with the setting up of a group on the social media platforms. The use of such tools and platforms will provide the opportunity to interact with the fellow students and guides. There shall also be an ice-breaking session that shall be organized by the managementandadministrationsothatenhancedlevelsofcommunicationand collaboration can be experienced. It is also recommended that the use of course material and information is adequately done and there is special focus put on the documentation activities. The documentation that is carried out may be used for reference in the future as well. The members shall also use group activities and team discussions so that the overall interaction is enhanced and the students succeed in acquiring more about the course and the information covered in the same. 8
Lessons Learnt 8. REFERENCES Duffield, S., & Whitty, S. (2015). Developing a systemic lessons learned knowledge model for organisational learning through projects.International Journal Of Project Management, 33(2), 311-324. doi: 10.1016/j.ijproman.2014.07.004 Gowrishankar. (2012). Learning from Lessons Learned: Project Management Research Program. AmericanJournalOfEconomicsAndBusinessAdministration,4(1),13-22.doi: 10.3844/ajebasp.2012.13.22 Mas, A., Mesquida, A., Jovanovic, M., & Barcelo, J. (2016). Lessons learned from 4-year empowering project management with TALAIA OpenPPM.Journal Of Software: Evolution And Process,28(11), 981-989. doi: 10.1002/smr.1827 Mascia, A. (2014). Project manager: leader, influencer and conflict manager.PROJECT MANAGER (IL), (20), 19-23. doi: 10.3280/pm2014-020007 McClory, S., Read, M., & Labib, A. (2017). Conceptualising the lessons-learned process in project management: Towards a triple-loop learning framework.International Journal Of Project Management,35(7), 1322-1335. doi: 10.1016/j.ijproman.2017.05.006 Noble, R., & Gill, A. (2007). Best Practices in Project Management: Lessons Learned in Hospital Construction.Healthcare Quarterly,10(1), 58-65. doi: 10.12927/hcq..18650 Osipova, E., & Eriksson, P. (2013). Balancing control and flexibility in joint risk management: Lessonslearnedfromtwoconstructionprojects.InternationalJournalOfProject Management,31(3), 391-399. doi: 10.1016/j.ijproman.2012.09.007 Scales, J. (2011). Project management frameworks and practitioner preferences for capturing lessons learned on projects.Journal Of Project, Program & Portfolio Management,1(2), 31. doi: 10.5130/pppm.v1i2.1931 9