Lessons Learnt in Project Management: Frameworks and Improvement Strategies

This paper discusses the importance of lessons learnt in project management and provides frameworks and improvement strategies for project risk management, project communication management, and project quality management plan.

TERM 2 ASS_3
LESSONS LEARNT
Name: Insert full name
Student Number Insert student number
Campus: Insert campus or distance
Tutor: Insert tutor name
Tutorial number: Insert the tutorial number

1. INTRODUCTION
The lessons learnt are good for the project team, organization and future projects. These
lessons learnt document provides with documented information which reflect on positive and
negative aspects of the project work. It represents organization’s commitment of the project
management excellence and opportunity of project manager to learn proper experiences of
others. This paper is capture and review of lessons learnt at end of this project. It is explored of
various levels of lessons learnt and provided solutions to assist with transition from the current to
next level. It is required to wait for project end for learning to be occurred. It is identified at point
throughout the project. It is conducted at various timeframes based on project complexity. The
project work is considered base on PPMP20008. In this lesson learnt document, various
frameworks are being developed. Common lesson learnt are done throughout the learning
processes and improvement strategies are also done to address issues and improvement over
future project. There are three lessons learned are project risk management, project
communication management and project quality management plan.
2A. LESSONS LEARNT: FRAMEWORK
2.1 How I planned to gather and document lessons learnt
When I planned to identify
and collect lessons learnt
Who I planned to involve in
the process of gathering
lessons
How I planned to document
lessons
By end of week 3, I planned
to identify the lessons which I
learnt from the course work.
The group team members are
planned to involve into
process to gather of lessons.
The lessons are documented
by critically analyse and
define the actions for
addressing uncertainties into
the project.
2B. LESSONS LEARNT: FRAMEWORK (CON’T)
2.2 What actually happened?
When I identified and
collected lessons learnt
Who I involved in the process
of gathering lessons
How I documented lessons
By end of week 4, I learnt to
identify the project risks to
control of uncertain events on
the project.
The group team members are
planned to involve into
process to gather of lessons.
The lessons are documented
by conducting the risk
management activities.

3.1 LESSON 1
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
Project risk management is
done to analyse occurrence
as well as effect of the
positive events and negative
events into the project work.
That I feel happy by
identification of project risks
and events those can provide
a high impact on the project
work. Therefore, identification
of project risks is based on
the bad effects on project
success.
I learnt to manage the project
risk by planning, analysing,
identifying and controlling the
uncertain events on project.
3.2 LESSON 1: IMPROVEMENT STRATEGY
1. Improvement
strategy
2. How to
measure if the
strategy works
3. Why the
strategy is
achievable
4. Relevance of
strategy to
address the
lesson
5. When the
strategy will be
implemented
The specific
improvement
strategy is risk
management
plan. It is such a
document which
foresees the
risks, estimation
of project impacts
and defines the
responses to the
project issues.
I would know the
strategy was
working as I
could measure as
well as document
the impact of
risks. I would
perform of
qualitative and
quantitative risk
analysis to
prioritize the
project risks.
This strategy is
achievable for me
because I
performed of
quantitative risk
analysis to assign
numerical values
to the risk. It is a
method to
quantify the risks
to determine
probability for
achieving the
cost and
schedule for the
project
objectives.
This strategy is
relevant to lesson
1 as it will
address a
process to
identify, quantify,
mitigate the risks
affect the
company’s
strategies and
objectives.
I will implement
this strategy by
3rd of September,
2018 as per
scheduled plan.

4.1 LESSON 2
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
Project communication
management is required to
ensure distribution of
information and disposition of
the project information to the
project stakeholders. The
project manager is
responsible to communicate
with the stakeholders.
Various information methods
are used to share of
information among the project
team.
I am happy that I have learnt
how the communication plan
is implemented with precise
communicational plan and
higher degree of flexibility. I
faced of communicational
issues into the project.
I learnt about various
communicational methods
which are used to transfer of
information from one person
to another. The plan
determines informational
requirements of stakeholders
and defines the
communicational approach to
satisfy the project
requirements.
4.2 LESSON 2: IMPROVEMENT STRATEGY
1. Improvement
strategy
2. How to
measure if the
strategy works
3. Why the
strategy is
achievable
4. Relevance of
strategy to
address the
lesson
5. When the
strategy will be
implemented
The specific
improvement
strategy is
communication
plan. It
determines
communicational
requirements of
project
stakeholders by
determination of
who needs what
type of
information, when
it is required and
how and from
whom it gets.
I would know the
strategy was
working as I
could measure
the stakeholder
communication
requirements,
technologies
used to convey of
information and
escalation
processes. I
updated and
refined the
communication
management
plan as the
project is
progressed.
This strategy is
achievable for me
because it
demonstrates
how the
information are
transmitted as
well as received
among the
sender and
receiver.
This strategy is
relevant to lesson
2 as it will
address the
issues related to
communication. It
helps the
stakeholders to
understand the
project benefits
as well as risks
which are
associated with
project. I have
used of
communicational
methods to
interact with the
stakeholders.
I will implement
this strategy by
15th September,
2018.

5.1 LESSON 3
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
Project quality management
plan documents the
information to manage the
project quality from the
project planning. It defines
the quality of project and
criteria for areas of
application and
responsibilities.
That I am happy with the
quality assurance plan which
describes the standards and
tools to achieve quality in
delivery of project work. I
faced issues of identifying the
project success before
project release.
Quality management of
project enhances the product
or service which has ability to
perform and measure the
process quality. I learnt that
project plan contains of
required requirements to
implement and ensure that
quality assurance for
validating the project work.
5.2 LESSON 3: IMPROVEMENT STRATEGY
1. Improvement
strategy
2. How to
measure if the
strategy works
3. Why the
strategy is
achievable
4. Relevance of
strategy to
address the
lesson
5. When the
strategy will be
implemented
The specific
improvement
strategy is quality
management
strategy defines
quality methods
and standards
applied to
achieve
necessary quality
levels. The
strategies are
prepared to
initiate the project
and approve by
the project board.
I would know the
strategy was
working as I
could measure
the quality levels
of the project plan
if it would meet
with the project
requirements. It
arguments with
the project
approach and
regarded in
response to
quality of
customer’s
expectations.
This strategy is
achievable for me
because I used of
quality metrics as
measurements of
value and
performance of
the products.
This strategy is
relevant to lesson
3 as it will
address the value
and performance
of services and
processes. It
improves
development and
maintenance
activities of the
project work. The
steps come up
with the quality
metrics are
measured the
product and
quality
processes. The
project goals are
expected to
achieve into the
future study.
Strategies are
increasing the
chances of
project success.
I will implement
this strategy by
19th September,
2018.

6. CONCLUSION
It is concluded that the lessons learnt framework shaped the project in proper manner so that the
issues are identified properly throughout reflection process. SMART strategies are developed to
address of the issues so that the future work are better and successfully done. The lesson learned
is focused to identify the project success, project failures and recommendations to modify the
project performance. The project management processes improvements are done which are
identified as lessons for learned. I set up the lessons learnt to make the lessons learned reports
which are available to the project team members. I need to delicate the resources to perform
analysis of documented lessons learnt. I have shared with various levels of lessons learned and
solutions to utilize the project initiation work. I have provided with justifications for importance of the
lessons learned to review and analyze on daily basis. The final step to make sure about the
lessons learnt is commitment from the senior level managements. It supports to make
improvement over negative and re-occurrence of the project trends. Recommendations to enhance
to the organizational processes and also procedures for best practices are available to perform the
project work. The lessons learnt are making as part of the procedures and expected deliverables
from the project management as well as project methodologies. It makes sure about the project
team to document of areas of improvements for next project. It ensures about lessons learnt
program from the senior level management.

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