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Legal and Regulatory Framework of the Travel and Tourism Sector - International Airlines

Added on - 23 Nov 2020

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Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3TASK 1............................................................................................................................................31.1 Explaining the legal and regulatory framework of the travel and tourism sector............31.2 Discussing surface, sea and air transport law in relation to the carriage of passengerswithin the legal and regulatory framework of United Kingdom............................................4Surface, sea and air transport law in relation to the carriage..................................................5TASK 2............................................................................................................................................52.1 Evaluation the Impacts of health, safety and security legislation on travel and tourismsector.......................................................................................................................................52.2 Legislation that relates to equality....................................................................................7TASK 3............................................................................................................................................83.1 Explaining contracts legislation in relation to travel and tourism customers...................83.2 Explaining consumer protection legislation in relation to travel and tourism customers.9TASK 4..........................................................................................................................................104.1 Ethical dilemmas faced by the travel and tourism sector...............................................104.2 Analyse the corporate Social Responsibility policy of International Airline Group.....12CONCLUSION.............................................................................................................................13REFERENCES................................................................................................................................1.........................................................................................................................................................22
INTRODUCTIONTourism is a dynamic industry which requires an ability to acquire constantly ofconsumers' changing desires and focus on customers enjoyment and safety. Tourism industryprovide different services to visitors for holiday such as hotels, tour guide etc. It contribute themaximum part growth and development of global economy(Becker, 2016). This report is basedon International Airlines Group which was founded in 2011 and its headquarter is located inLondon, UK. This assignment will provide absolute direction towards legal and regulatoryframeworks of travel and tourism sector. It provide different services such as airlines, passengerair transport services etc. different laws and regulations applicable in travel and tourism sector,surface, sea and air transport law is discuss. Other laws related to health, safety and security isdetermine. Apart from this, contract law and consumer protection law which includes right ofconsumers and equality in regards to travel and tourism is discuss (Bowen, C., Fidgeon, P. andPage, 2014). At last, there is a discussion about ethical dilemmas faced by tourism sector andcorporate social responsibility.TASK 1TASK 11.1 Explaining the legal and regulatory framework of the travel and tourism sector.Tourism legislation involvessome of the necessary laws &acts:Development of tourism Act,1969: This act or legislationhas been made for the betterestablishment of a BritishTourist Authority and TouristBoards for England, Scotlandand Wales in order to promotethe development of tourismwithin Great Britain. This lawThere are some regulations bywhich Tourism laws getaffectedHealth & SafetyCommission:this regulationsshould be followed by alltourism company That mightbe helpful for Thomas Cook toget updated their regulationregarding safety.Sea Law :Internationalorganisations ensures thesafety of shipping byimplementing some neweffective safety policies forclients. In this law all safetymeasure has been adopted bythe international conventions.Some risks are involved inshipping transportation for thatcompany needs to adopt somefire measures, life protecting3
helps to better coordinatetourism industry (Bartsch,2016). Thomas Cook shouldabide this act in order to keepmaintained the touristattraction level.Transports Acts 1980 and1985: As per the lawsuggested that termination aremore increased the level ofcompetition between nationalbus and the private buscompanies. Transport law1985 helps to regularised thesystem of route. Thatproviding the flexibilities tobuses to operate all kinds ofroutes easily.Package Travel, PackageHolidays and Package toursRegulations 1992: The mainpurposes of this law is toprotect the interest ofconsumer and give remediesavailable to their clients.Thomas Cook should need toabide all regulatory systeminto their business activities(Fong, Lam and Law, 2017).The main purpose of thegovernment is to make theStrategic RailAuthority: this is the anothermode of transport for whichgovernment made some laws orpolicies (Horner andSwarbrooke, 2016).Civil AviationAuthority: This regulationconsists about airspace andusage and aviation safety. Thismight affect the laws of airtransportation.1.2 Discussing surface, seaand air transport law inrelation to the carriageof passengers within thelegal and regulatoryframework of UnitedKingdom.“Carrier” refers to the termwhich involved the contract ofcarriage with a carrier. Due tosome loss of luggages it resultsin a pecuniary loss. Accordingtools, crewmembers, firefighting skills to employeesworkers.Air Law: Air Laws involvesdistinct types of regulationssuch as Warsaw Convention1929 which refers theinternational carriage whichincludes code of conductrelated carriage procedures(Kucukusta and et.al., 2015).In which Passenger can claimfor death and or some injuryduring the journey. In thissystem company also checksthe passengers luggages toidentify weather it is safe ornot. There are some fivefreedoms Agreements of 1944which includes someregulations regarding flying.4
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