Critical Thinking and Problem Solving

Running head: CRITICAL THINKING
Critical thinking and problem solving
Name of the Student:
Name of the Professor:
Date:

2CRITICAL THINKING
I have finally stepped into my professional life after completing the academics. When I
was in my final semester years I have been told by many people that life is never a bed of roses.
There will always be many ups and downs in life. This saying has become very relevant for me
after I have stepped into the professional world. I am facing many issues and I often do not know
how to properly deal with them. I am currently facing a lot of issues after joining my new job. I
feel that I am suffering from a kind of tension and depression. I am constantly captured in a kind
of internal battle (Selman et al., 2017). I think that I am suffering from a kind of unethical way of
achieving sales from my co-worker. I have also noticed that this unethical way of achieving sales
is having a negative impact on my career (Zurriaga et al., 2018). I will have to find out some of
the other means that will help me to deal with these problems. I have decided to proceed on a
step by step manner in order to find out the actual ways of dealing with this negative feeling.
Step One: Define the problem
The problem of growing unethical way of achieving sales in the workplace scenario
has to be properly dealt with in order to survive. I have started working in one of the well-
known companies after finishing up my education. There is a login and logout system in my
office while entering or leaving. This marks the duration for which an employee is staying within
an office. The management is able to track the amount of time for which an employee stays
within the office. It is based on this time that the employee is expected to work and give in the
best possible effort to maximize the production (Young, Mathiassen & Davidson, 2016). I have
been noticing that whenever I am logging in or logging out from the office, one particular
employee is always there present within the office. I realized that he reaches office much earlier
and also leaves office late.

3CRITICAL THINKING
I did not have much problem with this unless I saw that his performance is much better than me.
When the employee performance was declared I saw that he got the best referrals and had a
brilliant performance. I could not really put up with this (Karabulut, 2016). I was really very
upset to see that my performance was so poor and his performance was much better than mine. I
had this feeling within me that he was staying within the office for a long time and trying to
impress the management and flatter the boss (Alvarez, Taylor & Rauseo, 2015). This was
perhaps helping him to get the better client referrals. I felt that there must be some solutions that
will help me to deal with these issues. Thus, I decided to make an in-depth analysis of these
problems and take some time in order to find out the actual reasons behind this scenario.
Step Two: Analyze the problem
I need to somehow deal with this problem and make sure that I am being able to
analyze and solve the problem. I thought that I have to somehow deal with the issue so that I
am able to secure my position in this tough and competitive world. I realized that being jealous
of the success of any of my co-worker will not be able to fetch any strong or useful results. In
order to survive in the long run, I will have to make sure that I am being able to find out some
solutions that will help me to work over my sales skills. In other words, I have realized this from
my analysis that being jealous of the success of others will never help me to improve my work.
However, I have to work over my skills so that I can actually improve in my work. This will help
me in making sure that I am staying in the good books of the management.
I also got this result from my analysis that I have to emphasize more over my own
working skills rather than being jealous over the good performance of others. I will have to work
over my sales skills. I realized that as I am working in a post of a sales representative, I have to

4CRITICAL THINKING
devote much more time in self-grooming and self-development rather than being jealous over the
achievements of others. I thought that there must be some drawbacks in the sales strategies that I
am using for my works.
Step Three: Generate options
The following can be one of the important solution measures
Increasing my customer convincing skills
I have to find out suitable options for dealing with these problems in the present
scenario and also in the future. I realized that I am new to this profession of marketing and
sales. There is a high chance of making mistakes in the work (Wang & Sung, 2016). I have to
overcome those errors in order to survive in this profession. Some of the best possible options
that I can use to survive in this profession are
 I have to work over my skills so that I can improve in my work and make sure that I am
being able to attain success (Eaves & Leathers, 2017). I realized that rather than being
jealous of the good achievements of others, I have to work hard in order to develop my
sales abilities. I thought that making a personal development analysis will be much
helpful in order to make sure that I am improving in my career. I realized that I am of a
very introvert nature. It is for this reason that I am not able to speak properly with the
clients.
It is perhaps for this reason that my performance was being strongly affected. I have
decided that I need to be much open and transparent while I speak. As per the opinion of Arnold
et al., (2015), the sales executives must be working over the proper development of their
communication skills. In other words, I will never be offended while I am speaking with the