Literature Review

This literature review discusses the effects of inadequate technologies on supply chain integration in small and medium enterprises (SMEs) in South Africa. It also examines the benefits and limitations of e-commerce in the Indian context.

Running head: LITERATURE REVIEW 1
Literature Review
Name
Institution

LITERATURE REVIEW 2
Literature Review
Version 2.0 _ Week 2 (5 Journal Papers from CSU Library)
1
Reference in APA format that will be in
'Reference List'
(This give the Reference of the Journal
Paper you are working on it)
Citation that will be in the content Mathu and Tlare (2017)
URL of the Reference Level of Journal (Q1, Q2, …Qn) Keywords in this Reference
https://sajbm.org/index.php/sajbm/article/
download/36/22
Q1 IT, SME, Supply chains, Gauteng, Free State, South
Africa

LITERATURE REVIEW 3
The Name of the Current Solution
(Technique/ Method/ Scheme/ Algorithm/
Model/ Tool/ Framework/ ... etc )
The Goal (Objective) of this Solution &
What is the Problem that need to be
solved
What are the components of it?
Technique/Algorithm name:
n
Tools:
Questionnaires, AMOS 22 Statistical
Analysis software
Applied Area:
Supply chain management
Problem:
To establish the effects of inadequate
technological frameworks on the
development of the supply chains of new
entrant small and medium enterprises in
South Africa.
Goal:
To undertake a quantitative analysis of the
effects of information technology on the
supply chains of small and medium
enterprises.
 To assess the effects of adopting information
technologies among small and medium
enterprises on supply chain integration.
 To evaluate the impacts of integrating the supply
chain of SMEs
 To examine the effects of adopting information
technologies in fostering supply chain
collaboration.
The Process (Mechanism) of this Work; The process steps of the Technique/system

LITERATURE REVIEW 4
Process Steps Advantage (Purpose of this step) Disadvantage (Limitation/Challenge)
1 Mathu and Tlare (2017) adopt a quantitative
methodology to investigate the effects of IT
on the supply chain of SMEs in South
Africa.
Quantitative research methods play an
effective role in allowing scholars to
explain, predict and describe the effects of
IT on the development of supply chains
among SMEs in South Africa based on
historical records.
Quantitative methods limit the results of
a study to the findings of previous
scholarly works.
2 Adoption of experimental studies,
theoretical perspectives, numerical
frameworks and statistical approaches
The quantitative methods applied allowed
the researchers to come up with value-
neutral results that are free from biases.
Further, the quantitative methods adopted
for this study played an influential role in
fostering efficient data collection,
sampling and establishing the most
applicable findings.
Reliability of the tools used (AMOS)
could be compromised.

LITERATURE REVIEW 5
3 Use of questionnaires Allowed the researchers to collect first
hand information on the effects of
information technologies in developing
SME supply chains in South Africa.
The use of questionnaires is time
consuming in instances where larger
sample sizes are adopted.
4 A sample size of 300 respondents The researchers’ move to adopt a larger
sample size for this study played an
influential role in availing statistical
findings that are more elaborate.
Time consuming
5 Use of probability sampling techniques Probability sampling allowed the scholars
to adopt a study population that was a true
representative of the population under
investigation.
There are tendencies that the sample size
adopted would suffer the vulnerabilities
of variation and bias.
Validation Criteria (Measurement Criteria)
Dependent Variable Independent Variable
SMEs supply chain Adoption of information technology

LITERATURE REVIEW 6
Input and Output Critical Thinking: Feature of this work, and
Why (Justify)
Critical Thinking: Limitations of the
research current solution, and Why
(Justify)
Input (Data) Output (View)
Adoption of
information
technology
Efficient
collaboration and
integration of
SME’s supply chain
Incorporation of small and medium enterprises
from the provinces of Free State and Gauteng
South Africa.
The provinces adopted provided the scholars
with a wide and balanced range of SMEs
comprising of new comers and established
businesses.
(Describe the research/current solution) Evaluation Criteria How this research/current solution is
valuable for your project
What is the Future work that set by the
author in Conclusion and Future work

LITERATURE REVIEW 7
section
Adoption of information technologies among
SMEs has a great positive impact on supply chain
integration and collaboration.
Peer reviewed The study by Mathu and Tlare (2017) will be
of great significance in informing the
proposed research on the extents to which
technology fosters supply chain integration
and collaboration.
Diagram/Flowchart
Reference in APA format that will be in 'Reference List'
(This give the Reference of the Journal Paper that the author selected and improve it (State of art of his work))
Mathu, K., & Tlare, M. T. (2017). The impact of IT adoption in SMEs supply chains: A case of Gauteng and Free State provinces of South Africa.
South African Journal of Business Management, 48(3), 63-71.
Citation that will be in the content
Mathu and Tlare (2017)

LITERATURE REVIEW 8
2
Reference in APA format that will be in
'Reference List'
(This give the Reference of the Journal
Paper you are working on it)
Siddiqui, U. A., Pradesh, U., Ambedkar, B. B., & Pradesh, U. (2017). E-Commerce: Benefits and
Limitations in Indian Context. International Journal of Academic Research and Development, 2(3),
178-181.
Citation that will be in the content Siddiqui et al. (2017)
URL of the Reference Level of Journal (Q1, Q2, …Qn) Keywords in this Reference
http://www.academicjournal.in/download/
344/2-3-90-209.pdf
Q1 e-commerce, benefits of e-commerce, limitations of e-
commerce
The Name of the Current Solution
(Technique/ Method/ Scheme/ Algorithm/
The Goal (Objective) of this Solution &
What is the Problem that need to be
What are the components of it?

LITERATURE REVIEW 9
Model/ Tool/ Framework/ ... etc ) solved
Technique/Algorithm name:
Qualitative analysis
Tools:
Secondary sources of data
Applied Area:
E-commerce
Problem:
Business ventures in India have not
adequately adopted e-commerce activities
in their day to day practices.
Goal:
To examine the benefits and limitations of
e-commerce in India.
 Abstract
 Introduction
 Methodology
 Benefits of e-commerce
 Limitations of e-commerce
 Conclusion
 References
The Process (Mechanism) of this Work; The process steps of the Technique/system
Siddiqui et al. (2017) adopt content analysis of secondary data by reviewing scholarly publications and researches conducted in this field of study.
Process Steps Advantage (Purpose of this step) Disadvantage (Limitation/Challenge)
1 Use of secondary data Secondary data is inexpensive and is based
on previously proven researches.
Reliability of the information adopted is
compromised by the efficacy of the tools
used by researchers in these

LITERATURE REVIEW 10
publications.
2 Use of statistical compilation and
manipulations to analyse the available
literature
Statistical analysis increases the degrees of
reliability of the data attained.
Reliability of the statistical tools adopted
could suffer compromises.
Validation Criteria (Measurement Criteria)
Dependent Variable Independent Variable
Businesses in India e-commerce
Input and Output Critical Thinking: Feature of this work, and
Why (Justify)
Critical Thinking: Limitations of the
research current solution, and Why
(Justify)

LITERATURE REVIEW 11
Input (Data) Output (View)
e-commerce
techniques
Benefits and
limitations
Enhancement of e-commerce activities by
increasing the penetration of the internet,
mobile applications and online payment
methods has a positive implication on business
prosperity in India.
Lack of adequate expertise, infrastructure and
security threats were considered by Siddiqui et
al. (2017) as the major limitations to effective
adoption of e-commerce in India.
The fact that Siddiqui et al. (2017) put a lot of
consideration on the use of previous
researches limits the article’s applicability in
real world scenarios. For instance, the
research does not appreciate the fact that India
has undertaken great steps in its pursuits of
developing e-commerce infrastructure and
policies in the last 5 years.
(Describe the research/current solution) Evaluation Criteria How this research/current solution is
valuable for your project
What is the Future work that set by the
author in Conclusion and Future work
section
Siddiqui et al. (2017) apply qualitative techniques
to analyse the benefits and limitations of e-
commerce activities in the context of India. To
Use of peer reviewed researches The fact that the research gives an overview of
the benefits and limitations of e-commerce in
real business contexts makes it very applicable

LITERATURE REVIEW 12
meet this objective, the scholars adopt content
analysis of secondary data by reviewing scholarly
publications and researches conducted in this field
of study. Based on their evaluation, Siddiqui et al.
(2017) highlight factors such as increased
penetration of the internet, mobile applications and
online payment methods as positive implications e-
commerce in India. Further, the researchers
highlight factors such as lack of adequate
expertise, infrastructure and security threats as the
limitations to effective adoption of e-commerce in
this jurisdiction.
to my research topic on “e-commerce and
supply chain management in new businesses”.
Diagram/Flowchart
N/A
Reference in APA format that will be in 'Reference List'
(This give the Reference of the Journal Paper that the author selected and improve it (State of art of his work))

LITERATURE REVIEW 13
Siddiqui, U. A., Pradesh, U., Ambedkar, B. B., & Pradesh, U. (2017). E-Commerce: Benefits and Limitations in Indian Context. International Journal
of Academic Research and Development, 2(3), 178-181.
Citation that will be in the content
Siddiqui et al. (2017)
3
Reference in APA format that will be in
'Reference List'
(This give the Reference of the Journal Paper you
are working on it)
Yu, Y., Wang, X., Zhong, R. Y., & Huang, G. Q. (2016). E-commerce logistics in supply chain
management: Practice perspective. Procedia Cirp, 52, 179-185.
Citation that will be in the content Yu et al. (2016)
URL of the Reference Level of Journal (Q1, Q2, …Qn) Keywords in this Reference

LITERATURE REVIEW 14
https://www.sciencedirect.com/science/article/pii/
S2212827116308447/pdf?
md5=6a27c704ac0c42f22ad076497467e047&pid=1-
s2.0-S2212827116308447-main.pdf&_valck=1
Q3 Supply chain management, e-commerce, logistics
The Name of the Current Solution (Technique/
Method/ Scheme/ Algorithm/ Model/ Tool/
Framework/ ... etc )
The Goal (Objective) of this Solution &
What is the Problem that need to be
solved
What are the components of it?
Technique/Algorithm name:
Practical review of organizations from Europe,
North America, and Asia Pacific.
Tools:
Practical perspectives
Applied Area:
Supply chain management and logistics
Problem:
The success of modern business models is
greatly determined by the efficiency of
stakeholders in fostering proper application
of e-commerce logistics in their value
chains.
Goal:
To undertake a critical review of the
effectiveness of e-commerce logistics in
 Abstract
 Introduction
 Worldwide implementation
 Challenges and future directions
 Conclusions
 Acknowledgements
 References

LITERATURE REVIEW 15
fostering ample supply chain management
by analysing practical implementations in
Europe, North America, and Asia Pacific.
The Process (Mechanism) of this Work; The process steps of the Technique/system
Process Steps Advantage (Purpose of this step) Disadvantage (Limitation/Challenge)
1 Adoption of practical reviews Practical reviews allow for real-time
analysis of the prevailing e-commerce in
supply chain management
Poor application of the underlying
theoretical perspectives in supply chain
management.
2 Comparison of the logistical models adopted
in Europe, North America, and Asia Pacific.
Efficient comparison plays a role in
allowing the researcher to appreciate the
Comparison is tied to the variations in
social and economic advancements

LITERATURE REVIEW 16
advancements in supply chain management
practices adopted in a wider range of
jurisdictions.
presented by the jurisdictions under
consideration.
Validation Criteria (Measurement Criteria)
Dependent Variable Independent Variable
Supply chain management E-commerce logistics
Input and Output Critical Thinking: Feature of this work, and
Why (Justify)
Critical Thinking: Limitations of the
research current solution, and Why
(Justify)

LITERATURE REVIEW 17
Input (Data) Output (View)
e-commerce business
models in Europe,
North America, and
Asia Pacific
Practical ideas to guide new
businesses on the most
effective e-commerce logistic
processes in their supply
chain management practices
The inception of new business models in
different parts of the world has imposed
positive advancements in e-commerce. Yu et
al. (2016) adopt practical reviews to present
new business ventures with an ample
framework of vetting the logistical mechanisms
they employ in their supply chain managememt
practices.
The fact that Ye et al. (2016) only customize
the content of the study to European, North
American and Asian contexts reveals its short-
sighted nature. There are tendencies that the
economic, social and political contexts
prevailing in these jurisdictions may not be
adequately applied in other locales such as
Africa. As such, the results may not be used to
foster generalizations in these geographical
contexts.
(Describe the research/current solution) Evaluation Criteria How this research/current solution is
valuable for your project
What is the Future work that set by the
author in Conclusion and Future work
section
The study by Yu et al. (2016) reveals that information
technologies play a central role in fostering proper
The article by Yu et al. (2016) is highly
applicable to my project. First, the researchers

LITERATURE REVIEW 18
advancements and efficiency of supply chain management
practices. Based on the analysis put forth by the
researchers, there is need for organizations distributed in
different parts of the globe to foster supply chain
advancements through incorporation of technological
frameworks such as internet of things, cloud computing
and big data analytics to streamline their e-commerce
activities. In essence, the scholars reveal that successful
organizations in Europe, North America, and Asia Pacific
have adopted these novelties to foster operational
effectiveness.
Use of practical analysis and reviews provide an analytical perspective of the effects
of e-commerce in different business models.
The framework established by the researchers
will play an informative role in my project.
Second, the fact that the study analyzes
supply chain and e-commerce management
activities from a global perspective will be of
critical essence in diversifying the scope of
my project.
Diagram/Flowchart
N/A
Reference in APA format that will be in 'Reference List'
(This give the Reference of the Journal Paper that the author selected and improve it (State of art of his work))

LITERATURE REVIEW 19
Yu, Y., Wang, X., Zhong, R. Y., & Huang, G. Q. (2016). E-commerce logistics in supply chain management: Practice perspective. Procedia Cirp, 52, 179-
185.
Citation that will be in the content
Yu et al. (2016)
4
Reference in APA format that will be in
'Reference List'
(This give the Reference of the Journal Paper you
are working on it)
Schöder, D., Ding, F., & Campos, J. K. (2016). The impact of e-commerce development on urban
logistics sustainability. Open Journal of Social Sciences, 4(03), 1.
Citation that will be in the content Schöder, Ding and Campos (2016)
URL of the Reference Level of Journal (Q1, Q2, …Qn) Keywords in this Reference

LITERATURE REVIEW 20
https://www.researchgate.net/profile/
Juliana_Campos5/publication/
298721831_The_Impact_of_E-
Commerce_Development_on_Urban_Logistics_Sust
ainability/links/56ea8ce708ae3a5b48ce5128/The-
Impact-of-E-Commerce-Development-on-Urban-
Logistics-Sustainability.pdf
Q1 Best practices, E-commerce, Sustainability, Urban
Logistics
The Name of the Current Solution (Technique/
Method/ Scheme/ Algorithm/ Model/ Tool/
Framework/ ... etc )
The Goal (Objective) of this Solution &
What is the Problem that need to be
solved
What are the components of it?
Technique/Algorithm name:
Literature review
Problem:
While e-commerce is considered as one of
 Abstract
 Introduction

LITERATURE REVIEW 21
Tools:
Experiences from ongoing e-commerce ventures that
have applied electric mobile devices in their supply
chains
Applied Area:
Urban logistics
the most efficient ways of advancing the
marketing channels availed in the world of
business, issues such as increased freight
volumes act as a critical challenge to
effective implementation of sustainable
solutions to the problems of urban logistics
and supply chain management.
Goal:
To present the challenges associated with
e-commerce and the efficacy of adopting
electric vehicles as a method of fostering
sustainable urban logistics.
 E-commerce and its challenges
 Sustainable supply chain management practices
 Urban logistics and electric vehicles
 Conclusion
 References
The Process (Mechanism) of this Work; The process steps of the Technique/system
Process Steps Advantage (Purpose of this step) Disadvantage (Limitation/Challenge)
1 Literature review Effective literature review allows the researchers to While literature reviews expose the researcher to a

LITERATURE REVIEW 22
appreciate previous advancements in the topic by
appreciating the ideologies upheld by previous scholars.
wealth of information, there are tendencies that it
might suffer the vulnerabilities of inconsistency.
2 Adoption of real-time
experiences
Experiences from the ongoing research projects on
electric vehicles exposes the scholars to real-time
occurrences.
Exposure to real-time experiences could lead to
interpretation biases.
Validation Criteria (Measurement Criteria)
Dependent Variable Independent Variable
Urban logistics sustainability E-commerce development
Input and Output Critical Thinking: Feature of this work, and
Why (Justify)
Critical Thinking: Limitations of the
research current solution, and Why
(Justify)
Input (Data) Output (View) The article by Schöder, Ding and Campos The fact that the article puts a lot of

LITERATURE REVIEW 23
E-commerce best
practices
Current trends in
urban logistics
(2016) adopts statistical data (graphs and
analytical trends) as well as previous researches
to present the challenges associated with e-
commerce and the efficacy of adopting electric
vehicles as a method of fostering sustainable
urban logistics.
consideration on literature reviews limits its
ideologies to the viewpoints put forth by
previous scholars. As such, the originality of
the information presented is compromised.
(Describe the research/current solution) Evaluation Criteria How this research/current solution is
valuable for your project
What is the Future work that set by the
author in Conclusion and Future work
section
The researchers propose that businesses should enhance
their economic advantages in e-commerce and supply
chain management by adopting electric mobile
technologies as a way of fostering sustainability.
Use of peer reviews
The article by Schöder, Ding and Campos
(2016) is highly valuable in my project. The
article provides a new perspective on the
efficacy of technology in fostering the
establishment of sustainable e-commerce and

LITERATURE REVIEW 24
supply chains.
Diagram/Flowchart
N/A
Reference in APA format that will be in 'Reference List'
(This give the Reference of the Journal Paper that the author selected and improve it (State of art of his work))
Schöder, D., Ding, F., & Campos, J. K. (2016). The impact of e-commerce development on urban logistics sustainability. Open Journal of Social Sciences,
4(03), 1.
Citation that will be in the content
Schöder, Ding and Campos (2016)
5
Reference in APA format that will be
in 'Reference List'
Kawa, A. (2017, April). Supply chains of cross-border e-commerce. In Asian Conference on
Intelligent Information and Database Systems (pp. 173-183). Springer, Cham.

LITERATURE REVIEW 25
(This give the Reference of the
Journal Paper you are working on it)
Citation that will be in the content Kawa (2017)
URL of the Reference Level of Journal (Q1, Q2, …Qn) Keywords in this Reference
https://www.researchgate.net/profile/
Arkadiusz_Kawa/publication/
316473891_Supply_Chains_of_Cross-
Border_e-Commerce/links/
5a5db95e458515c03edf487d/Supply-
Chains-of-Cross-Border-e-
Commerce.pdf
Q3 E-commerce, supply chain, cross border
The Name of the Current Solution
(Technique/ Method/ Scheme/
Algorithm/ Model/ Tool/ Framework/
... etc )
The Goal (Objective) of this Solution &
What is the Problem that need to be
solved
What are the components of it?

LITERATURE REVIEW 26
Technique/Algorithm name:
Literature review and analysis
Tools:
Previous researches
Applied Area:
Cross border e-commerce
Problem:
The article by Kawa (2017) looks at the
challenges associated with variations in
currency, inflexible tax conditions and
inconsistencies in the prevailing legal
systems in fostering ample e-commerce
activities in cross border operations.
Goal:
To develop an intermediary model aimed
at facilitating ample cross-border
operations among online shops
 Abstract
 Introduction
 Cross-border e-commerce in Europe
 Logistics problems of cross-border e-commerce
 Exemplification of the Model
Facilitating Cooperation between
Online Shops Dealing with Cross-
Border Trade.
 Conclusion
 References
The Process (Mechanism) of this Work; The process steps of the Technique/system
Process Steps Advantage (Purpose of this step) Disadvantage (Limitation/Challenge)
1 Use of literature review Effective literature review allows the
researchers to appreciate previous
While literature reviews expose the
researcher to a wealth of information,

LITERATURE REVIEW 27
advancements in the topic by appreciating
the ideologies upheld by previous scholars.
there are tendencies that it might suffer
the vulnerabilities of inconsistency.
Validation Criteria (Measurement Criteria)
Dependent Variable Independent Variable
Cross-border e-commerce activities Methods of supply chain management
Input and Output Critical Thinking: Feature of this work, and
Why (Justify)
Critical Thinking: Limitations of the
research current solution, and Why
(Justify)
Input (Data) Output (View)
Supply chain
management
Cross-border e-
commerce
The use of the hub and spoke system as an
analytic model played an essential role in
demystifying the exorbitant costs incurred by
businesses in their efforts of fostering cross-
border e-commerce activities.
While literature reviews expose the researcher
to a wealth of information, there are
tendencies that it might suffer the
vulnerabilities of inconsistency.

LITERATURE REVIEW 28
(Describe the research/current solution) Evaluation Criteria How this research/current solution is
valuable for your project
What is the Future work that set by the
author in Conclusion and Future work
section
E-commerce activities must proceed with the
aim of fostering global coverage. However,
efficient development of e-commerce
activities is limited by legal, taxation, and
fiscal issues.
Peer reviews the fact that the research avails a new
viewpoint on the efficacy of e-commercev
ventures in fostering global coverage makes it
applicable to my project. Further, the research
plays a vital role in the establishment of a new
model of institutionalizing cooperative
frameworks among business operators dealing
in cross-border ventures.
Diagram/Flowchart
N/A

LITERATURE REVIEW 29
Reference in APA format that will be in 'Reference List'
(This give the Reference of the Journal Paper that the author selected and improve it (State of art of his work))
Kawa, A. (2017, April). Supply chains of cross-border e-commerce. In Asian Conference on Intelligent Information and Database Systems (pp.
173-183). Springer, Cham.
Citation that will be in the content
Kawa (2017)

LITERATURE REVIEW 30
References
Kawa, A. (2017, April). Supply chains of cross-border e-commerce. In Asian Conference on Intelligent Information and Database
Systems (pp. 173-183). Springer, Cham. Available at:
https://www.researchgate.net/profile/Arkadiusz_Kawa/publication/316473891_Supply_Chains_of_Cross-Border_e-
Commerce/links/5a5db95e458515c03edf487d/Supply-Chains-of-Cross-Border-e-Commerce.pdf
Mathu, K., & Tlare, M. T. (2017). The impact of IT adoption in SMEs supply chains: A case of Gauteng and Free State provinces of
South Africa. South African Journal of Business Management, 48(3), 63-71. Available at:
https://sajbm.org/index.php/sajbm/article/download/36/22
Stevens, G. C., & Johnson, M. (2016). Integrating the supply chain… 25 years on. International Journal of Physical Distribution &
Logistics Management, 46(1), 19-42. Available at:
https://www.researchgate.net/profile/Mark_Johnson81/publication/290429204_Integrating_the_Supply_Chain_25_years_on/
links/5b44658b458515f71cb8ae44/Integrating-the-Supply-Chain-25-years-on.pdf
Schöder, D., Ding, F., & Campos, J. K. (2016). The impact of e-commerce development on urban logistics sustainability. Open
Journal of Social Sciences, 4(03), 1. Available at:
https://www.researchgate.net/profile/Juliana_Campos5/publication/298721831_The_Impact_of_E-

LITERATURE REVIEW 31
Commerce_Development_on_Urban_Logistics_Sustainability/links/56ea8ce708ae3a5b48ce5128/The-Impact-of-E-
Commerce-Development-on-Urban-Logistics-Sustainability.pdf
Siddiqui, U. A., Pradesh, U., Ambedkar, B. B., & Pradesh, U. (2017). E-Commerce: Benefits and Limitations in Indian Context.
International Journal of Academic Research and Development, 2(3), 178-181. Available at:
http://www.academicjournal.in/download/344/2-3-90-209.pdf
Yu, Y., Wang, X., Zhong, R. Y., & Huang, G. Q. (2016). E-commerce logistics in supply chain management: Practice perspective.
Procedia Cirp, 52, 179-185. Available at: https://www.sciencedirect.com/science/article/pii/S2212827116308447/pdf?
md5=6a27c704ac0c42f22ad076497467e047&pid=1-s2.0-S2212827116308447-main.pdf&_valck=1
© Dr Abeer Alsadoon 2018_CSU Sydney Study Centre