This essay explores the concepts of leadership and management, their similarities and differences, and the importance of leadership development programs. It discusses various theories such as contingency theory and transformational leadership. The essay also evaluates a leadership development program in the context of Care UK, a healthcare company.
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK...............................................................................................................................................1 1) Leadership and management literature/theories..........................................................................1 Concept of management and leadership.................................................................................1 Similarities between leadership and management..................................................................2 Difference between management and leadership...................................................................2 Contingency Theory...............................................................................................................3 Transformational Leadership..................................................................................................6 2) Leadership development programme..........................................................................................8 Leadership training and development programme.................................................................8 Importance of Leadership in training and development.........................................................8 Analysing the leadership training and development programme...........................................9 Identify and evaluate the benefits of this leadership programme for both the organisation and individual..............................................................................................................................10 CONCLUSION..............................................................................................................................12 REFERENCES..............................................................................................................................13
INTRODUCTION Leadership is basically an art and internal ability of an individual or group that makes it ableandcreatecapabilityofinfluencing,motivatingandguidingfollowersandother subordinates. On the other hand, management is defined as a process that includes effective administration and control of all activities and affairs of an organisation thus, main aim of management or managers is to set a coordination and effective monitoring and control on all activities and individuals in order to achieve organisational goals in an effective manner(Bush, BellandMiddlewood,2019). Theacademictheoriesbasedon motivation,beliefs,trust, leadership, persuasion, decision making, etc creates a positive effect on organisation when they develop their leadership and development programmes through facilitating development of better skills and knowledge that is required by a manager and leaders to perform their job roles more effectively and in a better way. In order to develop better understanding about concept and theories of leadership and management this essay is based on a Care UK which is a British company providing health and social care facilities for people and also provides support services for patients. Further, this essay is based on evaluation and description of concepts of leadership and management together with identifying similarities and difference between them. Further a description about Contingency and Transformational leadership style is also there. Apart from this, an evaluation of leadership and development programme is also consists in this easy that includes the importance of leadership training and development for an organisation together with its benefits form point of view of both individual and organisation. TASK 1) Leadership and management literature/theories Concept of management and leadership According to the view point of Susan Ward, 2020, leadership can be defined as an art that includes and focused on motivating an individual or group people to act and perform various task in an efficient manner to achieve the common goal and set targets. The concept of leadership includestheprocessofmakingcorrectandsounddecisionstogetherwithcreatingand articulating clear vision and setting achievable goals and providing followers with needed assistance, motivation and guidance to achieve that goals in more effective manner(Golensky 1
and Hager, 2020). Management is also defined as a set of principles that is related with planning, organising, directing and controlling in order to direct efficient and effective utilization of resources in pursuit of achievement of goals. Similarities between leadership and management On the basis of evaluation of concept of management and leadership following similarities between management and leadership are identified: ï‚·Both management and leadership works with the people and staff of organisation for overall success and better performance of organisation. ï‚·Both managers and leaders plays crucial role in managing and creating a functional structure at organisation(Podsakoff and Podsakoff, 2019). ï‚·The ultimate goal and objective of management as well as leadership is to ensure enhancement in skills and productivity of employees in order to accomplish and achieve the desired goals and objective on time. ï‚·Further, both management and leadership are concerned with optimum utilisation of resources to ensure cost effectiveness of operations to enhance overall profitability of organisation. Difference between management and leadership Management and leadership are two crucial parts of an organisation that work together to ensure betterment of an organisation but still there are some difference between these two concepts(Hassi, 2019). A description about the difference between management and leadership is provided below in form of a table: BasisManagementLeadership VisionThemainvisionofmanagement includeseffectiveplanningand budgetformulationtogetherwith developingprocessandsetting timelines for all departments and staff of the organisation. Themainfocusandvisionof leadershipistoprovidestrategic directiontoemployeesandalso refinesandcommunicatetheset vision with subordinates. Roleand responsibility Managementisresponsiblefor delegatingresponsibilityamong employeestogetherwithproper Leadership is responsible to align alltheemployeestogetherwith ensuringeffectivecommunication 2
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implementationofsetvisionand strategies. toachievethesetvisionand mission NatureThe management of an organisation are mainly of conservative nature that like to avoid high risk and take a moderateapproachforproblem solving. Leadershipismainlyassociated with taking high risk in order to direct and motivate employees for better creativity and innovation(de Oliveira,CavazotteandAlan Dunzer, 2019). ExecutionUseofcontrolandmonitoring measures are made by management toidentify,monitorandresolvea problem. Execution of leaderships is based onmotivationandinspirationto satisfyhumanneedsinorderto direct them for better performance. The importance and necessity of both managers and leaders have increased for an organisation in order to have a better coordination and motivation level. Care UK is a health and careserviceprovidercompanyofUKandworkswithanumberofcouncils,Clinical Commissioning Groups and doctors to ensure better health care services for its patients. Therefore, it become necessary for Care UK organisation to have effective management and leadership in its company to ensures better development and accomplishment of its desired objectives(Bush, Bell and Middlewood, 2019). Thus, a description about various leadership theories and approaches is provided below in order to get better understanding about the difference and similarity between management and leadership. Contingency Theory As per the opinion of Kendra Cherry, 2017, the best leaders are the one who knows to adopt different leadership styles and makes required modification and changes in their approach to meet and encounter different situation. It has been evaluated that no leadership style is best suitable or fits to handle all situation. For instance in case of Care UK organisation different leadership style are adopted to handle and encounter various situation. To solve and encounter the situation of dispute and high conflicts use of administrative management theory is made by managers of Care UK while democratic leadership style is adopted by leaders in order to ensure better communicationthatlead to end of conflictsthrough bringing coordinationamong 3
employees(Tangpong, Hung and Li, 2019). Beside this, in some other situation, like at the time of implementation of any change use of scientific management is made by managers to ensures better analysis of pros and cons of change and some participative leadership approach is adopted by leaders of Care UK to ensure better guidance and assistance for employees that lead to better practical execution of adopted changes. Thus, it has been evaluatedthat contingenttheory emphasis on the fact that the effectiveness of leadership is dependent on establishing an effective match and balance between leadership style adopted and the situation prevailing in the business environment. Contingent leadership theory reflects a complex combination of three factors that are described as below: Leader Member Relations- This factor shows the level of trust and confidence between leaders and its subordinates that reflects the level leadership acceptance between organisational hierarchies(Park, 2020). The leader of Care UK are more trusted and have significant influence within the groups thus, lead to more favourable situation and positive workplace environment within the organisation. Task structure- This component of contingent theory basically represent the type of task and activities conducted in the organisation. The leaders of Care UK should provide clear guidance and structured tasks to ensure better development of understanding and knowledge to achieve the desired level of performance and task well on time. Leader’s position power- It reflects the amount the power that is held by a leaders and makes it able to direct and influence a group of people. Positional power of leaders of Care UK basically reflects the amount of authority and influencing capability of a leaders that makes them able to influence and motivate its employees and subordinates to work accordingly to achieve desired and set level of goals and targets(Rohy, 2019). Use of both rewards and threat of punishment is made by leaders of Care UK to motivate and direct its employees as per the prevailing situation and circumstances. Thus, on the basis of evaluation of above factors it can be evaluated that building relationship factor of contingent theory is important and matters when there is significant level of mistrust and insecurities among employees thus, at this situation more efforts are required by leaders of Care UK to develop better bonding and interconnection among subordinates. Further, Highly structured task and relatively independent teams role can be facilitated by leaders of Care UK to bring more clarity and transparency in team roles and culture in order to accomplish a task 4
and objective in more effective way. Further, Low structured task needs to be accomplished by either directive or participative leadership style within the workplace ofCare UK to ensure better motivation and guidance for employees and subordinates. Beside this, a situation of Low positional power always calls for and requires a leader that have capability to make efficient use of their people and interpersonal skills in order to influence the actions of employees to achieve the desired outcomes(Bachrach and Mullins, 2019). Along with this, at the time of really bad situation and crisis in Care UK only a strong task oriented and high leader member relationship style is effective to motivate and guide employees to achieve the set objectives. In order to developabetterunderstandingaboutroleofleadersandmanagersandtoevaluatethe importance of contingent leadership theory, a description about its strengths and weakness is provided below in context of Care UK. Advantages of Contingent theory Contingency approach is very dynamic and flexible in nature thus, it can be easily modified or changes according to the prevailing situation and circumstances therefore, it allows managers and leaders of Care UK to change the policies and strategies of motivation according to the current situation. Further, use of contingency theory also helps the managers of Care UK to enhance their leadership, strategy formulation and decision-making skills to adopt better ways of controlling and monitoring in order to maintain and establish better coordination and effective balance among the staff(Kuvaas and et. al., 2020). Further, contingency theory is also helpful for organization in designing the organizational structure, policies and plan in more effective manner through the help of a flexible information decision systems that ensures better coordination between activities and function level of organization and business environment. Disadvantage of Contingent theory The biggest threat associated with use of Contingent approach includes the fact that it is highly complexapproach. Itisessayto suggestthe use of thisbut atthe timeof its implementation it is quite time consuming and complex to makes a random changes in leadership style as per the situation(Tangpong, Hung and Li, 2019). Further, contingency approach is mainly reactive in nature and many times it become difficult for managers and leaders to handle the situations through making use of contingent approach. 5
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Transformational Leadership As per the view point of Sarah K. White, 2018, Transformational leadership styles is process that and style that includes various efforts and actions of a leader to encourage, inspire and motivates its employees and subordinates to have better innovation in the organization. Further, transformational leadership style also facilitates timely change and modification in the organization in order to shape the future success of a company(Cohrs and et. al., 2019). A transformational leader is a one that have following skills and characteristics: ï‚·Having the desired motivation skills to develop and facilitate a positive mindset in its subordinates. ï‚·Have the capability to exemplifiers the moral standards and ethical considerations to encourage same in its followers to ensure a better and more positive work environment (Watts, Steele and Den Hartog, 2019). ï‚·Set clear values, standards, job roles and priorities in organization to have better clarity and transparency that foster the motivation and performance level of employees. ï‚·Having proper communicationskilltoprovide effectivecoaching,monitoringand guidance to employees to ensure better and timely achievement of goals. ï‚·A transformational leader also have ability to take significant amount of calculated risk to ensure better innovation and creativity in organization. ï‚·Further, skill of adaptability and inspirational are also required in a transformational leader to ensure proper changes and modification as the current situation together with insuring proper motivation and encouragement for employees. Thus, adoption and proper execution of transformational leadership in Care UK organization require proper training and understanding in so that the leaders and manager can properly encourage and motivate staff for better innovation and achievement of desired goals(Yadav, Choudhary and Jain, 2019). The various principles of Transformational leadership style that inspire positive changes and better results and outcomes for Care UK through making its leaders and managers more effective and facilitatesa harmonious and productive work atmosphere are stated as below: Principle of simplification- According to this principle the leader and manager must have a clear and practical manner to articulate a better direction for employees. The leaders of Care UK must make efforts to simply and clearly communicate the desired goals and objective together 6
with discussing goals, objectives and vision that unifies the efforts and actions of staff to achieve the simplified objectives. Principle of motivation- The leaders of Care UK should develop ability to gain commitment and trust from employees as it plays a crucial role in motivating and directing employees for achievement of a task. This can include providing regular recognizing and applauding to employees on their effective accomplishments together with providing training in order to increase knowledge base of employees(Pachocki and Rowold, 2019)(Miller, 2019). Further this, principle of motivation also leads to creation and establishment of a pleasant work environment. Principle of innovation– In a dynamic business environment timelyinnovation and enhanced creativity is essential for any organisation. This principle of innovation suggest that leaders of Care UK must ensure recognise of timely change and innovation to ensure better balance between performance level of organization and situation prevailing in the business environment.Highlevelofmotivationcanbefacilitatedbyaleaderthroughproperly communicating the benefits of desired changes and provide proper training and development programmes. Principle offacilitation- This principle of facilitation emphasis on need of providing proper learning tools and training to employees in order to elevate the vision and performance at greatest height. Timely stimulating, motivation and learning is required by worker of Care UK to challenge and expands their skills and knowledge and also facilitates the desire of keep learning for improving their intellectuality(Pachocki and Rowold, 2019). Apart from this the advantages and demerits associated with adoption Transformational leadership style are provided below in context of Care UK: Advantages of transformational leadership style The advantages of transformational leadership style include lower turnover cost as it is helpful for Care UK to develop better engagement and relation with employees in order to retain them for longer period through creating better inspiration to motivate them(Miller, 2019). Further, transformational leadership style create higher level of enthusiasm in employees and also encourage ongoing learning and development within Care UK that ensures better innovation and creativity to achieve desired objectives more effectively. Disadvantages of Transformational leadership style 7
Use of transformational leadership style is time consuming approach as it require continuous feedback for improvement. Further, the higher level of risk taken by leaders and manager can be hazardous for organisation and result in some serious threats and issues for Care UK(Cohrs and et. al., 2019). 2) Leadership development programme Leadership training and development programme Training and development is a program which every organisation undertakes conduct for their employees. Through training and development programscompany enhances the knowledge and skills of the employees. Development programs are effective as the update the skills, talents and ability of the individual(Golensky and Hager, 2020). In other words training programs are used for improving an enhancing the capabilities of individuals and overall efficiency of their organisation. The Training programs video can be for both long and short term. Training and development programs are of two types on the job training and off the job training. The training and development which improves the confidence and abilities of leaders of an entity. Leaders are the one who manages the team of entity by motivating the followers and developing new ideas for operations of company. Therefore, it is important to update the skills and abilities of a leader and their leadership styles. Leadership training and development program essential and holds huge importance which are mentioned in next section. Importance of Leadership in training and development The importance of leadership training and development is it creates the opportunity for the workforce and specially the leaders to learn and practice new ways of working. The leaders can improvise the skill setand increase the knowledge also helps in making the work quality better. Importance of training and development programs for leaders are mentioned below. ï‚·Improveswork productivity-the leaders are the one who manages their respective teams and followers. By providing training to leaders with an effective the develop more effective leadership skills which can help them in increasing their productivity as well as that is productivity. Enhance level of productivity ultimately help organisation to be more productive and have higher profits (Connollyand Pyper,2020). By updated skills and knowledgeleadersinsurancetorenderbetterguidancetotheteammembersand improving the performance of organisation. 8
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ï‚·Emotional intelligence develop-in training and development emotional intelligenceof a leader plays a very important role. Individual having leadership traits always focus on becomingagreatleaderbyperformingtheirbest.Theleadershiptrainingand development program enables leader to understand about the emotion of an individual and how it will enhance their efficiency. Leadership training and development programs set up the strong importance on emotional intelligence as it leaves towards the more prosperous and appropriate results. ï‚·Strong Adaptability-leadership training and development programs increases the power of an leader to adapt two more risky situations and work accordingly by attaining better outcomes. It enables them to work in risky situations and also improvise and become more flexible according to the situation. It facilitates leader to make a collective decisions for encountering the specific situation which is risky. An effective decision making assists leader in making right alternative aswrong alternative can cost use amount to the company and goodwill of a leader. ï‚·Project leadership-the leaders faces problems and conflicts while handling different prospects of a project if you do not hold enough skills in respect of that project. The effectiveness of a leader in relation with managing the project can hinder the flow of the project and brings huge losses for the company. Therefore effective leadership training and development programs can help a leader to develop skills which are helpful in maintaining there visibility and understanding of varied type of projects. Analysing the leadership training and development programme The Rosalind Franklin program leadership is suggested to Care UK organisation. This program is currently in design stage as its application process is still not established. It is developed for mid level clinical on all click leaders able to lead large and complex programs and departments of their healthcare unit. Eligibility ï‚·The people who are eligible for Rosalind Franklin program who manages other people in CareUK organisation (Mkhomi and et. al., 2020). ï‚·The professionals who lead different teams of specialist which are present in Care UK organisation for temporary basis. Basically those teams which are made for temporary 9
basis in order to fulfil few objectives and dissolves again their leader are eligible for this leadership course. ï‚·Individual who manages complex programs and projects with in a particular budget and a very sensitive political case they are also eligible for this course. Structure The Rosalind Franklin program 9 month course is Incorporated the blind of leadership styles which are mandatory and comprehensive. This program is accessible through online learning and face2face workshops in small group works work. This form of program is very effective in shaping the knowledge, skills, attitude and behaviour of a clinical or non clinical leader in order to become outstanding. Training methods and intended outcomes Rosalind Franklin program is developed by NHS leadership academy through their virtual campus. It is a 9 month program which is available online all the files an interactive contents along with online sources and discussions are present on the forum (Bush, 2020). The face to face training and workshops are given to the applicants bye experts and facilitator around the country locally. Identify and evaluate the benefits of this leadership programme for both the organisation and individual Rosalind Franklin program of leadership training and development is conducted in online session buy the experts associated with NHS academy. This program is for clinical and non clinical leaders who are present and manages a team in Care UK organisation. It is a very effective and beneficial program for the leaders to develop new skills and knowledge and become more effective in the workplace while managing their teams and different projects. the benefits of this program to the organisation and to the individual huge which are mentioned below. Benefits for individual ï‚·This program of leadership and training develops deeper and clear in leader about who they are, what are their strengths and what all are the areas in which they need to develop better skills. ï‚·This leadership program improve the personal impact on the performance of a leader and help them to drive progress in their team. The leaders can help the team as well as 10
inspired the whole organisation or the system to develop a person centred culture of care(Kaushal and Mishra, 2020). ï‚·It enables the leader to bring immediate and influential changes which are positive and productive in the team and in their organisation. Leaders get ability to increase staff morals coma service which are rendered by Care UK organisation and helps in effective service redesign. Benefits of this leadership programme for organization The Rosalind Franklin programme that aim at shaping knowledge, attitudes, skills and behaviors of middle level leaders facilitates following advantages for Care UK organization: ï‚·It improve the overall success of Care UK through brining positive change in attitude and behaviour of its employees that makes them more productivity and also enhance more and service skills of staff that lead to reduction in waste and ensure efficient and more optimum use of resources of Care UK. ï‚·Make the participants employees more strategic and ensures better collaboration at workplace of Care UK through facilitating improved leadership and communication at the workplace(Golensky and Hager, 2020). ï‚·Further, Rosalind Franklin programme ensures better and more effective leadership qualities in middle level managers and staff that ensure a more positive and healthy organisational culture and facilitates an inclusive workforce that yield positive outcomes and better results for Care UK organisation. ï‚·Beside this, increase in number if talented and more skilled staff and middle level leaders facilitate better succession planning for Care UK that ensures more effective performance and success of organisation through offering better services for its clients and patients. 11
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CONCLUSION On the basis of above essay it can be concluded that both management and leadership are important for an organisation to ensure better coordination and direction in efforts of employees. Management of an organisation is mainly concerned with the proper bifurcation of role and responsibility together with having better control over activities and individuals to ensure proper coordination and balance at workplace. On the other hand, leadership is mainly concerned with providing better motivation and guidance to employee in order to enhance the productivity and performance level of Staff. The management and leadership are similar as they both works for betterment of employees and ensure success of organisation. The difference among leadership and management includes the fact the leadership aim at providing motivation and inspiration to employees to improve their performance while managements lead to better bifurcation of job and responsibility together with better monitoring to ensure check of efficiency level of employees. Further, it can be summarised that there are various management and leadership theory like Contingent and transformational leadership style that can be adopted by an organisation to ensure better motivation and performance of organisation. Contingent theory emphasis on the fact that there is no best leadership style to solve or encounter all problems and issues beside this it focus on timely modification and change in leadership style as per prevailing situation and circumstance. Further, it can be concluded that Transformational leadership style aim at bringing better changes and innovation in the organisations through use of inspiration and motivation to achieve the desired objectives of firm. The Rosalind Franklin program of NHS leader ship academy is suggested to the organisation and their leaders. This program clinical and non clinical leaders who are responsible for a respective teams there company and also manages the sensitive projects with sustainable budgets. The program is conducted online and off 9 month long program few workshops are given by experts face2face locally to the applications. Further, it can be concluded that this programme facilitates benefits for both individuals and organisation through enhancing leadership skills and facilitating positive attitude. 12
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