This essay analyzes the supplier selection process, ICT plan, and purchasing cost analysis in logistics and supply chain management. It focuses on the case study of Lee Huart Sea Food, a leading online distributor of sea food in Singapore.
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Logistics and Supply Chain Management Lee Huart Sea Food (Supply Chain Logistics) Name: Institutional Affiliation: Author Note: 1
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Logistics and Supply Chain Management Table of Contents 1.0 Introduction...................................................................................................................................3 2.0 Supplier Selection and Issues....................................................................................................3 2.1 Single vs multiple sourcing......................................................................................................4 2.1.1 Using single/multiple sourcing.........................................................................................5 2.1.2 Recommendation..............................................................................................................5 2.2 Peter Kjaljic Model...................................................................................................................6 2.3 Risk reduction strategy............................................................................................................7 3.0 ICT Plan.........................................................................................................................................7 3.1 Supplier Market place..............................................................................................................8 3.2 Purchaser market place...........................................................................................................9 3.3 Independent market place.......................................................................................................9 3.4 Recommendation.....................................................................................................................9 3.5 Lee Huart use of EDI.............................................................................................................10 3.6 Improve EDI............................................................................................................................10 4.0 Purchasing Cost Analysis.........................................................................................................10 4.1 Using Total Cost Ownership (TCO).....................................................................................11 4.2 Using ABC Activity Based Costing (ABC)...........................................................................11 4.3Recommendation (TCO verses ABC)..................................................................................12 5.0 Conclusion...................................................................................................................................12 6.0 REFERENCES...........................................................................................................................14 2
Logistics and Supply Chain Management 1.0 Introduction Globally, e-commerce has benefits and challenges. Food supply chains are some of the greatest beneficiaries of online business because of the booming sales. As more people crave for fresh food supply, the challenge of managing logistics and distributor channels emerges (Ruan & Shi, 2016). Lee Huart is a leading online distributor of sea food in Singapore (Huart, 2019). Its services target wholesale sea food and frozen food distribution. Its wide variety of supplies includes fish types, crustaceans, cephalopods and molluscs among others. With 25 years’ experience, the company is a leading supplier of frozen foods in the country. Focused on delivering best quality seafood, the company has a specialised approach. Online shopping is a great platform for the company’s distribution of quality and reliable supplies. E-commerce has opportunities for the company to make more revenue through holiday shopping, discount offers and other marketing strategies. However, the modern customers want convenience, speed in delivery and food safety hence the company faces the challenge of making online shopping dependable ( (D'amico, Di Vita, Chinnici, Pappalardo, & Pecorino, 2014)). Lee Huarts e-commerce strategy must address logistic constraints effectively. The plan covers efficient delivery processes, lower costs and relevant suppliers. The purpose of this essay is to analyse its supplier market, the market competition, and strategies against impending risks. The company has a regional business environment with opportunities but the challenge lies in the supplier selection process, use of ICT and management of costs. 2.0 Supplier Selection and Issues Compromising a food supply system is risky hence managers monitor all stages. Food safety is a priority for Lee Huart because of its brand image and customer loyalty (D'amico, Di Vita, Chinnici, Pappalardo, & Pecorino, 2014). Sourcing for the right food is critical because it prevents unnecessary risks. A food supply chain involves stages such as: 3
Logistics and Supply Chain Management ï‚·Raw material sourcing process ï‚·Food production ï‚·Processing ï‚·Packaging ï‚·Storage ï‚·Distribution ( wholesale) 2.1 Single vs multiple sourcing The business environment determines the appropriate model of sourcing (Caro & Martinez-de-Albeniz, 2015). Single sourcing mode selects one supplier as the main supplier for products and is ideal for a stable market in which a business shows stability. In this model, Lee Huart might change sourcing frequently due to cost factors and market competition. This shift hinders innovation because numerous suppliers have similar products. Though this method allows for change of supplier it also breeds a monopolistic system. It is suitable for small businesses which operate on small orders. Multiple sourcing involves more than two suppliers of products. This makes it more expensive yet preferable because the company has to deal with numerous suppliers. As a low dependency plan, it spreads risks across the board thereby supports pricing strategies (Ang, Iancu, & Swinney, 2016). Multi-sourcing encourages competition among suppliers, improves quality and supports innovative approaches. However, multiplicity requires a complex IT stem to manage its networks. The intensity of competition is a signal that there is a high demand of shoppers looking for variety online. Creating a competitive edge, Lee Huart sourcing capability has to leverage its online wholesale and supplier activities through a b2b business model (Saebi & Foss, 2015). 4
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Logistics and Supply Chain Management 2.1.1 Using single/multiple sourcing The choice of single or multiple souring depends on a number of factors. Besides the pros and cons, the company has to scrutinize competitor firms for risks. Risk factors in this business include: ï‚·poor warehouse storage ï‚·delayed transportation and distribution ï‚·business sabotage ï‚·environmental changes causing disruption in supplies Unreliable suppliers and high costs of supplies and bottlenecks affect a supply chain. Lee Huarts supplier capacity determines its ability and pricing strategies, quality elements also influences negotiations. A good deal matches Huarts needs while reducing its vulnerability (Singham & Rodgers, 2019). 2.1.2 Recommendation Multiple sourcing becomes the preferable choice because of the business type. Its wholesale and supplier model involves a large supply chain with a variety of products. Located the emerging markets the brand has potential to overcome uncertainties in the South East Asia Market. Strategic sourcing merges the company objectives with multiple supliers and wholesalers. Launched 25 years ago, LeeHuart is a stable nationwide distributor of a variety of seafood products. The company has to avoid redundat suppliers by choosing the right producers and designing an effective delivery system. 2.2 Peter Kjaljic Model The table1 below shows Peter Kjaljic model of prioritizing products by raw material (prawns) and table 2 shows how to lower risk through strategies discussed in 2.3 5
Logistics and Supply Chain Management Raw Material IngredientValue/ImportanceEasy to find/difficult to find PrawnsHighDifficult to find Table1Raw material supply for Lee Huart High ( Difficult to find Risk Non supply Easy to find Bottleneck: Low importance ( difficult to find) Put down the risk Strategic ( High Importance) difficult to find Put down the risk Non-critical: Low importance, easy to find Leverage ( High importance, easy to find) LowValue ( importance)High Table2leveraging the non-supply risks 2.3 Risk reduction strategy The failure of manufacturers becomes a risk to distribution channels. Efficiency through reduced product cycles and consistency supports the interconnections. Reduction of the vulnerabilities for Lee Huart implies: 6
Logistics and Supply Chain Management Having proper dispute resolution policies for failed supplies Managing strategies for delays and disruption of supply Dealing with unexpected demand for increasing supply and shortage of the raw materials Risk management of product damages 2.4 Supplier Selection Leveraging factors include exploitation of the company’s purchasing power. Supplier selection by targeting pricing strategies is one way for Lee Huart to gain momentum in e-commerce. However, the company needs an abundance of supplies hence the need for a selection, involvement and development plan. Dealing with the natural scarcity of prawns is strategic but it calls for smart strategies. Linear averaging addressess all factors (Caro, & Martinez-de-Albeniz, 2015). 3.0 ICT Plan The use of online technology as a tool for streamlining a network system addresses process efficiency (Zhong, 2017). The company has a website but needs an advanced ICT system for controls, effectiveness and process evaluation. A systemic framework is also hierarchical and has categories for its classification. Figure 1 and 2 below show examples of its distribution networks. Data driven supply networks prevents risks through a sustainable approach for its food supplies. 7
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Logistics and Supply Chain Management Figure1: Example of an online distribution network Figure2: sea food delivery model for Lee Huart 3.1 Supplier Market place This system model connects suppliers or manufacturers for products and services. An overview of the existing suppliers’ shows that they are the major players with an 8 Seafood supplier fish crustaceans cephalopods Seafood wholesaler Molluscs cephallopods fish Frozen food wholesale fish others Supplier Lee Huart sea food Wholesaler
Logistics and Supply Chain Management in-depth understanding of the market system, hence they provide low risks (Vomfell, Vossen, Schomm, & Stahl, 2016). Market place data highlights the trends for storage, processing and vendor processes. 3.2 Purchaser market place The purchaser market place is about the consumer. A customised system gives Lee Huart a competitive advantage through its ability to provide a desirable brand image through the best e-commerce distribution plan. Structural modelling supports the purchasing system in question (Venkatesh, Rathi, & Patwa, 2015). However, a purchaser market requires transactional strategies, pricing mechanisms, customer demand strategies and transactional strategies. Lee Huart needs more visibility and safety purchasing networks too (Koeppl & Chiu, 2017). 3.3 Independent market place An independent marketplace in e-commerce involves b2b operations. As a third party link, Lee is a platform for sellers and buyers in the sea food industry. Its customers include distributors and hotels. Product distribution in different sizes also calls for the use of a wide range of product designs. As an independent market place Huart needs a good appearance supported by images in clear resolution. An independent market place is not under the control of the establishing firm. Therefore the cost factors suffer risks of categorical or cost ratio or Linear averaging (Von Haartman, 2015). 3.4 Recommendation Cloud computing reduces uncertainties of an integrated system (Wu, Cegielski, Hazen, & Hall, 2013). Lee Huart stands out as an independent sea food supplier for wholesalers ( buyers) and suppliers. This is a b2b model that requires uniqueness. 9
Logistics and Supply Chain Management This company would use a supplier market place plan because it targets producers from the wider audience. It also needs a purchaser oriented marketplace design for pricing and special offers. It also serves as an independent link connecting buyers and suppliers. An integration of systems gives detailed descriptions, a filtering system and catalogues for showcasing products. Lee Huart needs to invest in data management software apps. 3.5 Lee Huart use of EDI Lee Huart uses Electronic data interchange (EDI) for its operations because it is a national entity with suppliers oversees. Technology is critical in e-commerce for quick and efficient transactions (Wei, et al., 2018; Koeppl & Chiu, 2017). EDI has tools for web analysis on the business perfomance and risk management strategies. This system supports Lee Huarts growth to become a cross border operation. It supports managed costs and relationships. It is ideal for collaborative supply chains, control processess and shipment activities. 3.6 Improve EDI Although EDI increases online engagement, Lee Huart customers also need safety. EDI supports the complex supply system but an effective synchronization is necessary. This measure prevents discrepancies and unauthorised access or unplanned deliveries. Lee Huart needs a standard documentation process, and an effective stakeholder data management system (Ang, Iancu, & Swinney, 2016). 4.0 Purchasing Cost Analysis The supply and demand law in e-commerce is an interconnected chain (Venkatesh, Rathi, & Patwa, 2015). Lee Huart supplies large volumes of sea food products depending on the customer demand. The management of logistics in a complex system is necessary for 10
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Logistics and Supply Chain Management regular distribution of products with different sizes, design, colour and prices. The decision making process looks at value for money, best products and customer needs for a risk free mode of sourcing (Christopher, 2016). There is need to control both the external and internal risks. Mitigating the risks starts with understanding the customer demand. Managing finances through the supplier and sale distribution channels is critical. The cost of supplies tends to become higher when the supply exceeds demand. In this case the price would fall. Consequently when the demand goes higher than supplies, the price rises. Equilibrium in e- commerce payment systems follows the same law of market supply and demand for a balance. Striking equilibrium through an effective monetary system is important for online transactions. 4.1 Using Total Cost Ownership (TCO) Full cost accounting is a costing approach that considers the end-to end variable costs of a process. An example is the TCO in which buyers and owners estimate costs via direct and indirect cost analysis. In manufacturing, it accounts for the full cycle including the production times and distribution costs. Lee Huarts cost of doing business involves an in-depth accounting of the production and distribution costs. The purchasing costs cover external side effects that could have a positive or negative impact on the business. Lee Huart analyses its operational costs with details such as electricity, food testing costs, ICT; and delivery time management under TCO. Long term costs, risk management plan and systems upgrade also feature (Hsu, Ray, & Li-Hsie, 2014). Therefore TCO gives it a broader picture for concrete and long term decisions. 4.2 Using ABC Activity Based Costing (ABC) The ABC approach weighs the cost of activities for actual variable benefits of each. Targeting more of the overhead costs, it traces the resource factors for indirect costs 11
Logistics and Supply Chain Management (Christopher, 2016). This plan allows Lee Huart to deal with unprofitability while lowering overpriced goods. It is also effective in eliminating ineffective processes for better yields. Although its activity based approach recognises manufacturers and relationship costs, it fails to cover operational costs effectively. It traces costs through transactions and duration based activities thereby preventing an accumulation of costs. In the Lee Huarts case, this plan would transfer indirect costs from high volume to low volume products. 4.3 Recommendation (ABC) An analysis of the ABC (contemporary) verses TCO (traditional) costing reveals the suitability of ABC approaches for Lee Huart as a growing supply chain. Although both methods account for indirect costs, Lee Huart needs an accurate analysis of its indirect costs. In e-commerce a time driven system measures the long term and localized costs of a service (Laviana, et al., 2016). This is what Lee Haurt requires because of its overseas suppliers. ABC may cost more but it is more accurate for a supplier with multiple products. It also supports the environmental costs which are necessary in a contemporary supply chain system. 5.0 Conclusion Lee Huart is a leading e-commerce supplier of seafood products in Singapore. With numerous buyers in the wholesale business the company needs constant supplies. It’s wide range of products calls for an efficient and reliable e-commerce system. Dealing with suppliers across the globe, the brand needs strategies that contain risks. A food supply chain network is delicate. Supplier selection, cost analysis and technology input support lee Huart’s logistics. E-commerce retail suppliers thrive through strategic implementation of best practices. One of this is strategic 12
Logistics and Supply Chain Management management of the supply chain. A Large system, Lee Huart has to prevent financial risks, delays, discrepancies and legal suits caused by poor food supplies. For smooth operations the company invests in cost controls, technology upgrades and a continuous improvement process. This analysis provides a comparative measure of the pros and cons of different approaches for its adoption. Recommendations indicate the need for a comprehensive approach that matches the organizational objectives. 6.0 REFERENCES 13
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Logistics and Supply Chain Management Ang, E., Iancu, D. A., & Swinney, R. (2016). Disruption risk and optimal sourcing in multiplier supply networks.Management Science, 63(8), 2397-2419. Caro, F., & Martinez-de-Albeniz, V. (2015). Fast fashion: Business model overview and research opportunities.Retail Supply Chain Management, 237-264. Christopher, M. (2016).Logistics & supply chain management.UK: Pearson. D'amico, M., Di Vita, G., Chinnici, G., Pappalardo, G., & Pecorino, B. (2014). Short food supply chain and locally produced wines: factors affecting consumer behavior.Italian Journal of Food Science, 26(3). Hsu, P. F., Ray, S., & Li-Hsie, Y. Y. (2014). Examining cloud computig adoption intention, pricing mechanism, and deployment model.International Journal of Information Management, 34(4), 474-488. Huart, L. (2019).About us. Retrieved from Lee Huart: http://www.leehuatseafood.com/overview/ Koeppl, T., & Chiu, J. (2017).The economics of Cryptocurrencies: Bitcoin and Beyond.Chapman research. Retrieved from https://www.chapman.edu/research/institutes-and-centers/economic-science- institute/_files/ifree-papers-and-photos/koeppel-april2017.pdf Laviana, A. A., llg, A. M., veruttipong, D., Tang, H. J., Burke, M. A., Niedzwiecki, D. R., & Kamrava, M. (2016). Utilizing time-driven activity based costing to understanding the short and longterm costs of treating localized, low risk prostrate cancer.Cancer, 447-455. 14
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Logistics and Supply Chain Management Retrieved from https://www.omicsonline.org/open-access/ecommerce- adoption-and-analysis-of-the-popular-ecommerce-business-sites-in-malaysia- 2151-6219-1000347-100905.html Wu, Y., Cegielski, C. G., Hazen, B. T., & Hall, D. J. (2013). Cloud computing in support of supply chain information system infrastructure: uderstaning when to go to the cloud.Journal of Supply Chain Management, 49(3), 25-41. Zhong, R. (2017, September 22). Food supply chain management: systems implimentations and future research.Industrial Management and Data Systems, 117(9), 2085-2114. Retrieved from https://www.emeraldinsight.com/doi/full/10.1108/IMDS-09-2016-0391 16