Logistics Management: Processes, Rules, and Organizational Changes

LOGISTICS MANAGEMENT
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Table of Contents
Introduction......................................................................................................................................3
Background......................................................................................................................................3
Processes used by Blue parcel.........................................................................................................4
Rules and regulations of Logistical Processes.................................................................................6
Possible Changes in organizational Structure and logistical processes...........................................7
Designing and justifying a governance structure for control over organisational changes.............9
Compliance with the government rules on the basis of these changes..........................................10
Capability Map reflecting functions in Blue Parcel......................................................................11
Applying knowledge of enterprise architecture to develop future business architecture..............12
Business Support Matrix and flow of business in Blue Parcel......................................................14
Critical analysis of the business structure and Business Support Matrix......................................15
Comparisons of applications options.............................................................................................17
Impact of applications options on the business in Blue Parcel......................................................17
Conclusion.....................................................................................................................................18
Reference list.................................................................................................................................19
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Introduction
Logistics management is an integral part of supply chain management which encloses the flow of
valuable goods from production house to the area of consumption in order to reach customer
requirements and satisfaction. Logistic management refers to a systematic empirical framework
of distribution process that allows demonstrating several complexities of operational movements.
Logistics management is the outcome of several strategic movements and implementation of
certain business supply chain in order to gain productivity and profitability within the process of
business. Various resources that mainly includes in logistics process are tangible goods such as
raw materials, equipment or any consumptive products such as foods and individual parcels.
Logistics process includes the flow of information, procurement process, material management,
inventory, production, and packaging along with transportation of valuable goods within a wide
demographic range of operation. This inevitable part of supply chain management upholds
various controls, plan, implements innovative strategies and transports efficient goods within
governmental regulations of transportation. Blue Parcel has gained a worldwide recognition as
effective logistics provider and dealing with several delivery processes to ensure efficient
functionality. The company has created potential network to enhance its productivity ratio. The
organization also looking forward to expand business propositions steadily while implementing
own last mile delivery facility. This study intends to explore various sectoral processes of
BlueParcel’s logistics process and discusses possible structural framework of both government
and organizational context.
Background
Logistics operation has a rich historical background that provides essential information to
adequate moderate planning of logistics and it allows understanding the empirical pattern of
logistics operation within the world context. Current logistics and distribution marketplace
upholds a complicated operational movements but it began with a less advanced form. Since the
revolution of technology has emerged as an effective alternative to emphasize appropriate
business logistics which facilitates to endure economic boom and utmost reputation within
marketplace (Dinh, 2018).
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Logistics movements confine various sectoral aspects of services that deal within the framework
of cost, conditions and given time frame to supply goods and services within selected locations.
Logistics process has experienced several constructive changes and developed as an inseparable
component of business propositions. Ancient Greek and Roman trade process and war provides
various has historical background of trade culture and heritages. During that period, Rome
developed highly effective logistics system to supply its legions. Military logistics were
sufficient to supply and allocate the necessary resources to move forward efficiently during war
days. Asian foods and silks also procured by other continental trade operators.
During the middle ages logistics experienced several constructive changes in management
process as the period implemented warehouse facilities, road construction and elaborated supply
chain system. Forts and castles were the storage depot of goods which was economically
supported by local communities. During the industrial revolution, logistics operation range was
amplified by the addition of railway and ships. World War I further influenced logistics
operations to explore due to enormous contribution of motor vehicle innovations. Since World
War II, communication and transportation facilitate various organizations to perform limitless
boundaries. However, various international trade organizations have created potential regulations
to add dynamic dimension and transparency within logistics. Globalization of economy and trade
facilities also logistics to incorporate various outsourcing and inbound services along with
developing initiatives to confine various business aspects such as filling orders, distribution of
Products, warehouse, production planning and customer services.
Processes used by Blue parcel
Customer satisfaction is the fundamental key to develop competitive advantage in logistics
operation management. Delivering required products in time and in quality are the prime
objective that Blue Parcel has developed better relationships with targeted customer base. Blue
Parcel has shown that outsourcing goods to logistics process helps to reduce cost and improves
service quality. Blue Parcel also achieved better relationships with direct customers, vendors,
third party logistics while providing provide efficient services.
Flexibility in Delivery
Flexibility is the fundamental factor which helps logistics organization to maintain customer
satisfaction. Blue Parcel has developed effective strategies to provide services as per demand
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orders, following schedule deliveries and maintaining daily service route during the operational
process worldwide. Blue Parcel has created potential sectoral facilities that incorporate
increasing and decreasing orders. In addition, the company has taken take necessary action to
reach dynamic response in distribution of service. Blue Parcel's logistic authority maintained
stock availability with effective indicators which included inputs, outputs, packaging time,
available vehicle facilities and transportation. The organization provided efficient product
amount to cope up with uncertain orders which helped to develop better marketing values within
marketplace.
Reliability and Communication
In the process of logistics operations, delivering products with more effective and reliable way
creates recognized reputation among customers. Blue Parcel has provided various empirical data
to its customers about the pickup time of the goods, way of transportation and total time
requirements to complete the service. The organization has developed effective strategies to
deliver valuable products with utmost care and to manage complete process with efficiency. In
addition, the company has maintained effective communication with customers and shippers.
The Company also provided support and real-time data and administrative response while using
advanced technology.
Tracking information
Effective strategies need to optimize the quality of service in order to meet customer satisfaction.
The organization has effectively delivers update status of transportation and provides access to
track down the process. Real time management and responsive nature of customer service
ensured by Blue Parcel increased efficiency within logistics process which helped to maintain
communication with clients.
Customer service
Logistic providers need to emphasize the concept of customer management. Blue Parcel has
successfully incorporated various business sectors such as, transportation team, packaging teams
and developed collaborative work with nationwide postal services to benefiting the customers
with updated data and delivered product. The customer service representative team of Blue
Parcel efficiently provides services to reach customer requirements along with providing
necessary information. As per the view of Braund (2016), effective customer service gives
advantage to Blue Parcel to develop competitive logistic within marketplace.
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Rules and regulations of Logistical Processes
Logistic operation movement consists of various legislations and regulations created by national
and international trade organizations. Importance of logistics is gradually increasing as industrial
revolution enclosed higher amount of service related progressive insurance and facilities. As the
industry growing, several regulations and legislation has been implemented by the government
of Australia in order to demonstrate various occurring issues within logistics operation. In
Companies Act, 2006, the governing bodies of Australia highlighted several sections of effective
business regulations to ensure fair trade within logistics and transportation management. Various
important sections of business that has been included within Companies Act, 2006 have been
mentioned in the study.
Contract validation
Logistics mainly includes appropriate contract between companies or customers in fair business
trade. The contract provides right of protection within business agreements. As per the Contract
laws, Australia, that empowers individuals to compensate and authority to claim financial
facilities in case of damages caused by corresponding participator within the logistics operation.
A valid contract with consideration needs to be agreed by each party in logistic operations. As
per the view of Sople, (2016) the contracted companies needs to follow contract rules mentioned
in trading disclosure and must needs to deliver the same as contract signed between both Parties.
Time schedule
Time schedule management is a fundamental component of logistics operation as it incorporates
valuable products in order to serve potential goods or services worldwide based on both
economic and social aspects. As per Companies Act, 2006 every individual party requires to
serve efficient services within contracted time schedule. Violation of schedule delivery may
impact on trade investors along with customer's requirements. Timeliness is an important factor
in logistic operations as it incorporates several important goods which may lead to catastrophic
economic loss.
Fair trade
As per the rule of Australian's Companies Act, the companies required to sign agreements as per
the trade rules of Australia. Violation of trade rules may face several legislative actions under the
trade rights of Australia. Blue Parcel needs to follow the trade criteria which include fair trade,
price procedures, and quality management. It has been mentioned by Harold Schroeder and
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