Managing Employee Relations : Report

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MANAGING EMPLOYEERELATIONS
Table of ContentsINTRODUCTION..........................................................................................................................1MAIN BODY...................................................................................................................................21) Stakeholders.......................................................................................................................22) Power, control and conflict...............................................................................................53) Employee Voice.................................................................................................................74) Collective bargaining.........................................................................................................8RECOMMENDATION AND CONCLUSION.............................................................................10REFERENCES..............................................................................................................................12
INTRODUCTIONThe employment relationship is the behavior and communication between the employer andemployee (Gomez-Mejia, Balkin and Cardy, 2004). This relationship is especially related toemployees’ right and its emotional state in their jobs. In order words it can be seen as the legalrelationship between an employer and its employee. This arises when an individual performswork and services in return for remuneration (Blyton and Turnbull, 2004). Similarly, the termemployee relation is interchangeable by industrial relation. Employee relationship involves thework that is concerned with maintaining the healthy relationship between employer and itsemployee in order to contribute towards the satisfactory productivity, motivation and morale.Therefore, it can be said that employee relationship is concerned with overcoming the variousproblems which arises within the business organization (Hislop, 2003).Employees should beprovided with more health and safety measures. Their basic salary as well as different type ofallowances rate should be increased specially for the works who are working late night. Properlighting facility should be provided to them. Along with these all safely pick and drop facilityshould be provided to the employees who are working late night.Employee Voice refers to the participation of the employee in every decision makingprocess of the organization. It can be said that employee voice is the key to a success of everyorganization (Gomez-Mejia, Balkin and Cardy, 2004). According to the Clarke, voice ofemployee is extremely important because there are many challenges faced by the company. Andat the same time it could be said that there are many business concepts which keeps on changingand one of the most important one is trust. Thus, listening to the employee voice is veryimportant (Greasley and et.al, 2005).The essay will examine the case study of London Underground (LU) after workers wenton strike over conditions offered to them after a strategy put forward by the major of London tointroduce all night- tube service to boost the capitals economy (Sabin, 2015). Almost 20,000workers went on strike for 24 hours from 6.30 pmon Wednesday 8 July in order to achievevarious benefits for the employees who are working late night. In accordance with the casescenario 20000 London underground workers were on strike on Wednesday that was budget day.This was in dispute over all night tube services. The Rail, Maritime and Transport union, Aslef,Transport salaried staff association and Unite were in dispute in relation with the pay that wasbeing offered for new services. The chief operating officer of London underground Steve1
Griffiths presents that Full and final offer has been made. This presents that there would be a£500 non consolidated “launch bonus” to all the staff on night tube lines and, a £2000 “transitionbonus” for the drivers who were working overnight. However, in order to provide the nonconsolidated bonus, health and safety of the staff members was sidelined.Proper employee relation will aid the LU management to manage the healthy relationshipbetween the employee and employer(London Underground Case Study, 2016). This in turn willaid the LU to overcome the problem of striking by understanding the needs and demands of theemployees.The present essay entails to understand the interest of different stakeholders. It includesthe power, control in the employment relationship. Further involves certainty of conflict. Inaddition to this it also includes significance of employee voice as well as communication beforedecision making. The essay involves discussion major causes that results in situation of conflictaroused by workers of London underground. Moreover it covers various necessary measuresundertaken in order to resolve the actual cause of strike.MAIN BODYThis section of the report covers different aspects related with London underground casestudy. The part covers the style of management adopted by London Underground. Further itincludes key stakeholders of firm and their varied interests. In addition to this it involvesdiscussion on where power lies among unions and management at London underground. Mainbody also presents importance of employee voice and communication before decision making.The conflict resolution is also discussed within this section of essay.1) StakeholdersStakeholders are an independent party who are affected by the organization, strategy orprojects(Blyton and Turnbull, 2004).The key stakeholders of London Underground involveemployees, customers as well as authorities/ management. This because they have interest in theaffairs of the organization. Further stakeholders also includes the one who have invested funds inthe organization thus requires appropriate return from the investment. The key stakeholders ofLU have been discussed in the manner stated below:Employee: - An Employee is a person who works for the betterment of the company. Inorder to achieve the success in their business satisfying the majority of employee is very2
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