The Eight Touch Points of LSS and BPM Value Stream Maps

Running Head: LSS and BPM 1
The Eight Touch Points of LSS and BPM Value Stream Maps
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LSS and BPM 2
Introduction
Sigma Six was initially a mathematical model which has since been converted into
theoretical forms and used in business management. It can be defined as a set of management
strategies put in place with the main objective of improving performance while largely reducing
the possibility of occurrence of an error or defect. BPM, also referred to as business process
management is an approach in operations management where individuals seek and come up with
various ways of improving and automating a business. This is majorly achieved by discovering,
analyzing, evaluating and measuring key business models. The following are the eight touch
points of LSS and BPM Value Stream Maps.
The Eight Touch Points of LSS and BPM
Value Stream Maps, Charter and Failure Mode and Effects Analysis
At the beginning of modeling, various assets are created. The visual stream map is
essential in helping the BPM team to note the key areas of focus during the creation stage. These
ideas are then incorporated into process modeling to help improve the company’s overall value.
FMEA also gives the designing team an idea of the possible failure points hence the need for
prior mitigation strategies. In a nut shell, VSM and FMEA help the BPM to establish the focus
points (Bhattacherjee, 2009).
I/O Variables, Participants, Activities and Durations
Once the VSM has been established, the output and input variables can then be added
appropriately. These include the total time taken to complete processes in addition to other