Marketing Strategies for London School of Science and Technology
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This report provides insights into the marketing strategies for London School of Science and Technology (LSST) to expand its portfolio of courses and reach maximum prospects. It includes competitor analysis, target customer market, PESTLE analysis, SWOT analysis, BCG matrix, findings, and SMART objectives.
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Business Consultancy: Business Report
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EXECUTIVE SUMMARY There had been a discussion about various marketing strategies and the problems that are faced by the institutions while expanding them. For the purpose of enhancing knowledge about the various other fields and courses research and its study is essential. With the aim of gaining knowledge about the market and producing better market strategies through market learning for the client the report had been prepared. This report will tell about the segment of the customers where the institution should focus to solve its problem.
Table of Contents EXECUTIVE SUMMARY.............................................................................................................2 INTRODUCTION..........................................................................................................................1 RESEARCH ABOUT THE CLIENT..............................................................................................1 Brief Background of Client....................................................................................................1 Identify the Project and the Client..........................................................................................1 Competitor Analysis (Porter's Five Forces framework).........................................................1 Target Customer Market (STP of the Programme)................................................................2 PESTLE Analysis...................................................................................................................3 SWOT ANALYSIS.........................................................................................................................4 BCG Matrix............................................................................................................................4 FINDINGS.......................................................................................................................................5 Recruitment-..........................................................................................................................5 Positioning-............................................................................................................................5 Motivation-............................................................................................................................5 SOLID LINKS.................................................................................................................................6 Related Skills and Expertise of team to the client's needs.....................................................6 SMART Objectives................................................................................................................6 CONCLUSION................................................................................................................................6 REFERENCES...............................................................................................................................7
INTRODUCTION Business consulting can be explained as the advices for development of particular areas of the business such as management, human resource, marketing, public relations, departments, financial control, security, etc. Thereport will identify the problems that are faced by the officials and authorities that provide higher education. The report at the end will showcase the strategies of institution to target its customers and reach maximum prospects to market their courses. RESEARCH ABOUT THE CLIENT London School of Science and Technology (LSST) is a institution that provides higher education through various specialisation courses such as business, computing, management, sciences, etc. Brief Background of Client The LSSST is aneducational institution, which was established in the year 2003 and provides higher education to the students and it is headquartered at London, UK. The institution is looking forward to extend its arms towards other courses and increase its portfolio that is to be introduced in the next academic year’s professional qualifications. Identify the Project and the Client The management is focusing towards the development and adoption of professional qualifications that competitors do not offer so they can gain better competitive advantage (Barišić and et. al., 2020). LSST desires to enter new areas and in order to do so it requires a study of the market and its customers. Competitor Analysis(Porter's Five Forces framework) Industry analysis is a tool or equipment that facilitates a company to evaluate its position in the market in comparison to other companies in same industry (Clark and et. al., 2020). Market forces are an important component to understand and implement effective strategies for optimum planning of the courses and its requirements in the institution. 1
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Michael Porter developed his framework of five forces as a method to explore the competitive ability of a particular industry. Let’s take a close look at those forces that could affect the overall activities of London School of Science and Technology:Rivalry among Existing Competitors (High):This force among Porter's five forces looks for the available competition from other businesses in the same industry (Cockell and et. al., 2020). The Rivals of LSST group basically have high competition from University of West London, London University, etc.Threat of New Entrants (Low):It refers to the upcoming threats and potential harms that could be caused too the institution by new entrants in the same industry. The LSST group will face low challenges with new entrants as very few organisations would open in educational sector.Threat of Substitute Products (Moderate):It can be explained as threat caused due to availability of substitute products that gives tough competition to products marketed by the company. In the education sector there are many substitute options that makes the competition moderate for LSST(Mendenhall and et. al., 2020).Bargaining Power of Suppliers (less):It is the power of suppliers to bargain their product sales prices with the retailers (Lima and et . al., 2021). There does not exist many suppliers in the educational institutions such as LSST, and they do not require any supplies for most of its activities. Bargaining Power of Buyers (Less):It shows the power of buyers to negotiate prices of products in the market due to availability of low-cost products and better quality from other company's products. The students once enrolled will unlikely switch the institution that means the buyer power is less. Target CustomerMarket (STPof the Programme) The new campaign for developing additional courses, LSST would be focusing on the learning groups such as higher school students. Segmentation:It will include the trainees, officials, students and other people who are willing to learn new strategies and skills to enhance their performance at the workplace. The age group of the customers would be mainly from 18 to 35 years of people who would be school pass outs and adults seeking for higher education. 2
ï‚·Targeting:The main target of the programme would be the students who are going through or pursuing their learning in higher studies. LSST target customers will be the students looking for higher studies in that field and want to gain the opportunities of learning. ï‚·Positioning:The areas served would be the educational institutions as well as the organisationalplaceswherethetraininganddevelopmentisrequiredforskill development of the employees. The employees would position their services across the market through its banners, posters and online sites. PESTLE Analysis As many educational institutions continue to grow, competition for surviving in market is tensioned by them. External environment factors affects any business or institution therefore PESTLE analysis of LSST is given below:ï‚·Political:Political factors affects a business in many ways, because these forces are always available in a market due to the influences of government. LSST could choose to transform itself as a educational and trust institute in order to gain more of government support.ï‚·Economic:The factors such as inflation, deflation, ferox reserve prices etc. are constantly changing are considered under economic factors. The institution should focus on having a better economic study to understand the economic conditions.ï‚·Social:There are various factors such as caste, creed, religion, traditions, etc. which may affect the running of a business which are considered under this category. The social practices and norms of an society should be followed by the institution in order to be effective education provider.ï‚·Technological:To fulfil the specific need of student, there is needed to ensure that latest technology should be used for better and effective learning. Modern technology will allow students to deal with the latest learning and knowledge which is effective and provide latest information for the better learning for student(Nakao and Nishide, 2020).ï‚·Legal:LSST should focus on rules, regulations and norms of the UNE and UGC in order comply with all legal aspects in a business. 3
ï‚·Environmental:The company should focus on various environmental factors related to its focus on value education to the students so that they could create people who have sustainability mindset. SWOT ANALYSIS SWOT analysis is a effective tool that could be utilised by an organisation in order to identifytheirinternalstrengthsandweaknessesalongwiththeirexternalthreatsand opportunities.ï‚·Strengths:The Strengths of LSST lies in its students and its performance across the educational sector. Its results determines its quality of education that it provides, even though many competitors exists the institution focuses on providing best education.ï‚·Weaknesses:LSST has not experienced the inculcation of a new course and the outcomes may not be so solid to provide reasonable success at early stages.ï‚·Opportunities:The growth and opportunities of the institution lies with its new courses, the students and its results, the institution could easily get growth in its new courses. ï‚·Threats:The competitors prevailing in the market may not let the institution to cover the required amount of students for its courses. The institution may not be able to cope up with the competitors in a complete manner. BCG Matrix StarsQuestion Marks Humanities and Culture Business Management Studies Engineering and Technology Science Teaching and Education Tourism and Hospitality Transport and Logistics Health and Fitness Cash CowsDogs Art and Design Business Administration Studies Computer Sciences and IT Health and Well being Media and Communications Languages General Studies Humanities and Culture 4
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FINDINGS There are different client issues which needs to be dealt by the college for better improvement. In this some of the issues are like - Recruitment- To implement student with better effect can allow getting better deals and can provide better impact on every student. In this, there is an issue which is related with getting recruitment of highly qualified staff which can allow getting better learning about the latest techniques of teaching (Phillips, Page and Sebu, 2020). There is need to either training staff member about the latest technology that can enable them to delivery learning to student through it or they need to hire some staff member who has the knowledge about the latest educational aspects. Positioning- Positioning is a great competitive tool to maintain ahead of competition and various organisations uses digital marketing strategy and technological tools in various ways. Marketing of the LSST could utilise hoardings, posters and advertisements through various mediums such as above the line or below the line promotion techniques. To make the positioning more effective the management should focus on enhancing the experience of the students in the college who will take the message of college to the world. Motivation- The LSST will provide the opportunity of learning through its institution and courses at a very reasonable cost which will be made accessible for every student in the campus or outside the college. The plan would be focused for the students and people who want to develop their skills in particular activity of the business and education (McCafferty and et. al.,2020).The college could focus on the people who want to garner opportunities of new learning and better growth opportunities. 5
SOLID LINKS Related Skills and Expertise of team to the client's needs Institution needs to use the modern technology which can allow getting better learning by the individual with effective teaching.Modern technology is effective and allow student to learn more effectively about anylearning. Theclient should use latest techniques of learning which can be effective and allow getting better education in the courses for better impact. In this, using of latest techniques of studies can attract student for better learning and can provide better outcomes. There is a need to ensure about the staff member who can effectively teach the students that have high impact on the students. In this, there is need to provide training to their staff or they should recruit them. For this, there is high impact on the student learning that can have better outcomes. SMART Objectives Here SMART refers to the Specific, Measurable, Attainable, Realistic and Time-bound objectives to be achieved by LSST. The SMART of LSST is given below: SpecificIntroduction of new courses and tutors for expanding its portfolio courses. MeasurableIt would be started till the upcoming academic year. AttainableThe management is having a plan that should be executed to achieve the results and tart new courses. RealisticThe collage has made the announcements and modified their portfolio with new courses. Time-boundThe new courses would be started within 6 months. CONCLUSION In the following report it has been obtained that an educational institution faces various challenges while bringing new course and needs to assess the market of the education sector to enhance education marketing. The report further has been detailing about the marketing strategy to promote a campaign that will enhance learning programme of the students. It had been explained in the report, that knowledge of competitor and market is necessary to formulate plans for further success of their strategies. 6
REFERENCES Books and Journals Barišić, I. and et. al., 2020, June. PROFESSIONAL ACCOUNTANT OF TODAY-ANALYSIS OF ESSENTIAL COMPETENCY REQUIREMENTS. InProceedings of FEB Zagreb International Odyssey Conference on Economics and Business(Vol. 2, No. 1, pp. 1-14). University of Zagreb, Faculty of Economics and Business. Clark, T. M. and et. al., 2020. Testing in the time of COVID-19: A sudden transition to unproctored online exams.Journal of chemical education,97(9). pp.3413-3417. Cockell, J. and et. al., 2020.Appreciative inquiry in higher education: A transformative force. FriesenPress. Lima, Y. and et . al., 2021. Exploring the future impact of automation in Brazil.Employee Relations: The International Journal. McCafferty, P. and et. al.,2020. Students, tech, COVID drive higher ed design: College and university building design is being driven by student needs, technology and new air quality demands.Consulting Specifying Engineer,57(9). pp.49-55. Nakao, K. and Nishide, Y., 2020. The development of social entrepreneurship education in Japan.Entrepreneurship Education,3(1). pp.95-117. Phillips, P. A., Page, S. J. and Sebu, J., 2020. Achieving research impact in tourism: Modelling andevaluatingoutcomesfromtheUKsResearchExcellenceFramework.Tourism Management,78. p.104072. 7
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