Computershare ERP System Analysis

This assignment delves into a comprehensive analysis of Computershare's implementation of an Effective Resource Planning (ERP) system. The review encompasses the organization's structure, operational processes, and the ERP system's effectiveness. Key areas examined include sales procedures, fraud control mechanisms within the ERP system, market competition, and the strengths of leading competitors. Additionally, the assignment explores the adoption of accounting software packages by Computershare and its position within the current market landscape.

STRATEGIC INFORMATION SYSTEM
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Table of Contents
Introduction......................................................................................................................................3
1. Recent Institutional structures of Computershare........................................................................3
2. The problems suffered by the organisation Computershare due to this structure.......................4
3. Mostly used system acquisition method among commercial software, custom software and
ERP..................................................................................................................................................5
4. Preparation and description of sales process regarding respective company in a flow chart......6
5. Any control problems and frauds in the recent structure using by the concern company
Computershare.................................................................................................................................7
1. Implementation of accounting software packages in the respective company Computershare. .8
2. Recent market size.......................................................................................................................8
3. Discuss about the leaders and strength of Computershare in competitive market......................9
4. Describe the disadvantages of accounting software packages faced by the customers of
Computershare and related suggestions.........................................................................................10
Conclusion.....................................................................................................................................11
References......................................................................................................................................12
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Introduction
This literature review deals with the importance of strategic information system and its
implementation in the business organizations of Australia as development of strategic
information system is important for any organizations. It is a planning system which deals with
the procedures of making a system by different information system to meet the company's goals
and targets. With the help of strategic information system, the institution can easily follow the
goals of the organizations, the strength of the organizations and the weakness of the
organizations as the information system gives an advantage in competitive business market. The
company which is strategic information system can produce the services and a product of low
cost that is diversified, specific market oriented and best of things is innovative. Strategic
information system helps an organizations to segmentified, accumulate, execute pass the related
information, they build and receive. Strategic information system is important for any
organisation as it can motivate the respective organizations to its goals and is difficult to crack.
PART 1
1. Recent Institutional structures of Computershare
Computershare is one of the most reputed technology companies of Australia. It is a progressing
stock trading company in Australia mainly in its suburbs and its headquarters situated in
Abbotsford in Victoria. Its founded its stone on 1978 and growing by day till to date with its
14,000 employees. Computershare delivers service to more than 16,000 people in more or less
20 countries all around the world. This excels in business market successfully by providing
clerks equity plans, deposition protection, funding services, corporate related care, class section
administration, communication with the customers as well as the shareholders and most recently
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service of mortgaging. It is also acquires many other reputed company by using skills and
expanding globally and now it is a largest provider of stock trader. The company mostly invests
in technological services, professionalism of its staff; wide area spreading and customer
satisfaction thus, are the result of their achievement in world economy market.
2. The problems suffered by the organisation Computershare due to this structure
There are many issues regarding the processing in a stock trading company, this company like
Computershare is also not exceptional from this things. The problems suffered by
Computershare are most commonly is the risk related to economic markets in United Kingdom.
Economic growth in England is stagnant into 2% for next 2 or 3 years even up to for next 10
years even after UKs most renowned republican victory so, there a phase of pain for the trading
companies. The most other important threat for Computershare is inflation where the prices of
goods and services increases, value of money decreases without the employment.
The stock trading companies also suffers the employee’s related problem like the reducing
employee’s number and bringing of returns to the root level. According to Alam (2014, p. 130),
little demand for loans from the banks and politically acceptable economic professions may also
cause harm for the trading company like, Computershare. Increasing amount of principal
mortgage owed debt is an unsolving and critically increasing problem for the trading companies.
The escalation of the shadow banking system from the economic market and continuous rising of
engineers from China and India is an increasing problem towards the trading companies like
Computershare in UK. Different cost related issues like BASEL 3, as to store money as listed in
the regulations of BASEL committee is also a important concern of the Computershare like
trading companies.
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3. Mostly used system acquisition method among commercial software, custom software
and ERP
The trading company like Computershare is using the business software like ERP or Enterprise
Resource Planning as, it helps the respective organisation to customized applications to manage
the trading business and funding services. This business management software helps to rises the
revenue after minimizing the risks by tracking the business courses of the trading companies like
Computershare. Enterprise Resource Planning deals with the organization’s selling, purchasing
and stocking related processing. This particular type of software helps the trading company like
Computershare by developing suitable skilled programmes to check out the buying and selling
processes. This Enterprise Resource Planning helps to access the software system to access from
anywhere and in no time as, it is the most important part of the trading companies. This type of
business management software programme can prepare and arranged a skill and suitable web
browser or cloud based server platform and the respective business management software can be
implemented quickly and also very cost effective and is globally accepted by the customers.
Enterprise Resource Planning is more efficiently used business management software all over the
trading companies than other software programmes. The trading company like Computershare
can manage the price through final lists of customers and store by using this business
management programme called Enterprise Resource Planning. Effective sales processes can be
checked by the process of Enterprise Resource Planning without any disruptions.
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Targeting the client
Preparing documents
Handling of profits
Manipulating organisation
performance
4. Preparation and description of sales process regarding respective company in a flow
chart
Computershare is a renowned company in the stock trading market as, it deals with the software
solutions in the stock trading market. As in any type of organizations whenever there is need to
sell something, there is need to a proper market research for the market. Then there will be a
process of targeting the respective clients is started and there is the procedures of documentations
of the markets is to be done. However, the respective company also done the same by targeting
the audience, then preparing the documents after handling the profits by selling of the relative
software solutions to the targeted client by manipulating the process of the performance by
encouraging it.
Figure 1: Flowchart of sale procedure
(Source: Learner)
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5. Any control problems and frauds in the recent structure using by the concern company
Computershare
Besides the effectiveness of the Enterprise Resource Planning there is many other control related
problem regarding using of the software as, it leads lots of complexion at the time of processing
so the implementation of this software needs to be very carefully. In words of Almeida and
Fernando (2017, p. 900), a detailed and properly discussed plan should be needed to run of this
software as it can create chaos in long run. Like the previous point skilled and experienced
personnel is also needed to implement with the business software programme. Effective
Resource Planning is often failed to detect fraud that is a very serious issue regarding trading
system thus companies have to reduce the corners and affected by the cyber thief frequently.
Though it is a very expensive and time consuming process it failed to impact the trading systems
properly due to its lacking criteria. There are often compatibility issues in these respective
modules as, companies hire different vendors from diverse sector. According to Luftman et al.
(2014, p. 360), Effective Resource Planning needs a proper infrastructure with best processing
speed and required storage thus makes it more expensive and complicated. Experienced
management and proper analysis of the required modules is needed to supervise the running of
the projects in long run. It is essential for a trading company to manage all problems regarding
running of Effective Resource Planning with effective and efficient way.
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PART 2
1. Implementation of accounting software packages in the respective company
Computershare
Accounting software is a type of software that is applied for the records and account transactions
with and in the account values transactions, payroll, balance and receivable as informative on
accounting system. Trading company Computershare need to implement the account software
package like Xero, as it have many positive points to enrich the respected company. According
to Chae et al. (2014, p.310), Xero can provide complete security towards the trading company in
both in-house and outhouse basis by keeping the sensitive data's safe and secure. Through Xero,
the companies can access their account in online from anywhere and in no time. The trading
companies have a wide visibility of the transactions through Xero in real time basis. The trading
company can save their time also by using the respected software as it time saving with its
efficiency and up to dated account. Xero is also popular among its user for its funny graphics and
attracting design and it is also easy to use. According to Shahiduzzaman and Alam (2014, p.630),
this software is cost effective rather than it is free for first login so it grows its popularity among
the population day by day. The last but not the least characters provided by the business software
Xero is widely used by the business personnel in throughout the nations like UK, Australia.
2. Recent market size
Information Technologies or software solutions market is on the very competitive verge right
now. In 2017 the total information technology spending in Australia is estimated to reach near
about Australian $85 billion, an increasement from the previous year that was 2.8 percent
www.gartner.com (2017). In 2016, IT spending surpass is NZ $11.5 billion, which is 2.4 percent
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increase from 2016 that is a huge change in the information technology as it is the growing
sector.
3. Discuss about the leaders and strength of Computershare in competitive market
The leaders of the competitive markets in respect of Computershare are Carsales.com, IRESS
Limited, TechnologyOne, Reckon, CSG Limited, and UXC Limited. These are the renowned
organizations of their own sectors as they give a tight competition to the concern stock trading
company, Computershare. Like, Carsales.com, a largest online automobile market and countries
one of leading companies, delivers computer systems to the car dealers, their respective
customers. IRESS Limited provides software services to the financial markets. TechnologyOne
is the leading software company that delivers software solutions and consulting services to the
respective customers. In words of Baskerville et al. (2016, p.170), Reckon is a leading software
company that provides the software solutions to the bookkeeping and accounting professionals.
The listed company named Computershare used the business software package Xero as it's used
very efficiently, highly cost effective, real time basis. Xero, the software package helps in time
savings and broad visible receivables transaction procedures.
4. Describe the disadvantages of accounting software packages faced by the customers of
Computershare and related suggestions
There are many disadvantages regarding using of software accounting system as it is very much
cost effective, it needs a huge amount of skilled and experienced manpower to handle the
software system carefully. In words of Dwivedi et al. (2015, p.150), software accounting system
is a internet dependent method so, data can be losses due to power failure or virus attack as it can
happened in any time and in anywhere without any warning. Serious or sensitive data theft by
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the hackers or the viruses can be also happened in between using of this software management
system in this respected company. Implementation of this software management system always
needed a high profile check up regarding its process of data, accessing of data and also the
transactions of receivables and pay rolls. According to Cresswell and Sheikh (2013, p.80), this is
the sensitive issues for the customers as, the sensitive data of the customers and the concern
company itself needed to be looked by the skilled professionals as, if the data is either stolen or
hacked it can be a serious crime allegations for the organizations authority. Due to the
complexity of the system, it cannot be handled by the unskilled or inexperienced persons as the
system needs a thorough knowledge about the software packaging system. This type of
packaging system is needed a complete attention of computer in long run so, if someone do not
have the access to the computer and the internet in frequent basis it is hard to access with the
software packaging system. According to Liang (2014, p.200), not only with the skilled
personnel the equipments using with it also need a complete attention by regular up gradation of
the equipments or the maintenance of the programme and virus removal.
Conclusion
The report deals with the strategic information systems in the Australian trading companies.
Here, in this report the stock trading companies named Computershare is discussed with its
system acquisition methods and accounting software management process. The review deals
with the organizational structure regarding its foundation year, its business strata, area of
process, the procedures of its working. The report also states the relative system acquisition
method that is Effective Resource Planning and its effective regarding the respective
organisation. The report also deals with the sales procedures and control problems and fraud
related problems regarding the Effective Resources Planning. The most important part, that it
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deals with the adoption of accounting software packages and the current market size of the
respective company, the competitive leaders in the respective business economy and their
strengths. The report also deals with the disadvantages and the problems facing by the customers
who are in the transactions with the company Computershare.
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References
Almeida, S. and Fernando, M., (2017). Making the cut: occupation-specific factors influencing
employers in their recruitment and selection of immigrant professionals in the information
technology and accounting occupations in regional Australia. The International Journal of
Human Resource Management, 28(6), pp.880-912.
Baskerville, R.L. and Wood-Harper, A.T., (2016). A critical perspective on action research as a
method for information systems research. In Enacting Research Methods in Information
Systems: Volume 2 (pp. 169-190). Springer International Publishing.
Chae, H.C., Koh, C.E. and Prybutok, V.R., (2014). Information Technology Capability and Firm
Performance: Contradictory Findings and Their Possible Causes. Mis Quarterly, 38(1), pp.305-
326.
Cresswell, K. and Sheikh, A., (2013). Organizational issues in the implementation and adoption
of health information technology innovations: an interpretative review. International journal of
medical informatics, 82(5), pp.e73-e86.
Dwivedi, Y.K., Wastell, D., Laumer, S., Henriksen, H.Z., Myers, M.D., Bunker, D., Elbanna, A.,
Ravishankar, M.N. and Srivastava, S.C., (2015). Research on information systems failures and
successes: Status update and future directions. Information Systems Frontiers, 17(1), pp.143-157.
Liang, R., 2014. System and method for effectively processing software changes. U.S. Patent
8,689,183.
Luftman, J., Zadeh, H.S., Derksen, B., Santana, M., Rigoni, E.H. and Huang, Z.D., (2013). Key
information technology and management issues 2012–2013: an international study. Journal of
Information Technology, 28(4), pp.354-366.
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Shahiduzzaman, M. and Alam, K., (2014). Information technology and its changing roles to
economic growth and productivity in Australia. Telecommunications Policy, 38(2), pp.125-135.
Shahiduzzaman, M. and Alam, K., (2014). The long-run impact of Information and
Communication Technology on economic output: The case of Australia. Telecommunications
Policy, 38(7), pp.623-633.
www.gartner.com (2017) Newsroom Available at:
http://www.gartner.com/newsroom/id/3490317 [Accessed on 5 May 2017]
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