Manage Operational Plan: Difference between Long-term and Short-term Models

Manage Business Effectively
Question 1—Manage Operational Plan
Describe the difference between long-term and short-term models used in operational plans.
Operational Planning Description
Short-term planning
The procedure of setting intermediate as well as smaller
milestones for achieving within smaller timeframes when
moving toward an important goal. It is found that the
short-term planning generally looks at the characteristics
of the company and mainly develops proper strategies in
order to improve them.
Long-term planning The exercise that is generally aimed at formulating
proper long-term plan for meeting the needs that are
generally estimated by extrapolation of various known
needs.
Question 2-- Manage Operational Plan
Describe the methods used for operational planning in your organisation, or an organisation
you have researched that follows best practice.
Activity/Step Description
Establishing goals It is quite necessary to establish the goal that is
associated with the operational plan of the organization
for achieving the objectives.
Example- Proper goal is established within finite time by
properly setting deadlines.
Define activities It is necessary to define the activities quite properly so
that the operational plan of the organization is properly
implemented.
Example- Activities like development of operational
plan as well as implementation of operational plan
KPI The key performance-based indicator should be used
properly for creating proper plan within the organization.
Example- Key performance indicator like clear project
objective, sharing KPI with stakeholders, reviewing the
KPI and more.
Resource plan It is quite necessary to develop the resource plan for
the organization.
Example- Human resource, financial plan and more
Communication plan It is quite necessary to create proper communication
plan so that they can be able to communicate effective
in order to develop the operational planning.
Example- Communication between team members and

project managers on time of the project.
Plan implementation It is quite necessary to implement the operational
planning within the organization effectively.
Plan evaluation The plan that is created should be evaluated properly
so that the operational plan within the organization will
be used appropriately.

Question 3-- Manage Operational Plan
Explain the role of an operational plan in achieving the organisation’s objectives.
Purpose of Operational Plan
The main purpose of the operational plan is to give the
organization proper personnel with appropriate picture of
the tasks as well as responsibilities that are in line with the
goals as well as objectives that are generally contained
within the strategic plan.
Use of Operational Plan The operational plan generally helps in detailing various
types of actions from various teams as well as
departments in order to carry out short term targets as
well as objectives of the entire company that is generally
considered to be beneficial for proper workforce
management.
Example: If the manufacturer of the train generally
develops proper plan for expanding revenue by 50% by
including sales and operation-based component.
Question 4-- Manage Operational Plan
Explain 3 elements of an effective budgeting process
Element Explanation/Description
Alignment with the
goals of the
organization
In order to create proper budget for the project, it is quite
important to align with the goals of the organization properly.
Proper communication Effective communication is generally needed in order to
properly communicate with the stakeholders of the project.
Performance reporting Proper performance reporting is one of the important steps that
helps in creating proper budget for the project.
Question 5-- Manage Operational Plan
List 3 alternative approaches to developing key performance indicators to meet business
objectives.
Approach Explanation/Description
Benchmarking Benchmarking is one of the procedures that helps in
measuring the performance of the company and it is considered
as one of the important steps for developing proper key
performance.
Historical data By using the historical data from previous projects, the
business can develop the KPIs for meeting the objective of the
business.

Top down Top down approaches can also utilize in order to develop KPI in
order to meet the objectives of the business.
Question 6-- Manage Operational Plan
Give three examples of legislation or regulations which are relevant to operational planning
and explain why they must be considered when preparing organisational operational plans.
Legislation/Regulations Reason
Privacy Act 1988
This legislation is used so that the organization can be able
to maintain records by properly including the staff details as
well as information about the clients
Discrimination Act 1991
As per the discrimination Act 1991, the people can be able to
eliminate the discrimination within a certain community or
proper opportunity is given to the people that have equal
rights for men and women,
Occupational Health and
Safety Act 1989
As per this act, organization generally have obligation for
taking part within the practical steps that are helps in
providing a safe environment for the volunteers, staffs as well
as visitors.
Question 7-- Manage Operational Plan
Outline the relevance of performance management policies and procedures as they relate to
organisational operational plans.
Item Explanation/Description
Performance
management policies
and procedures
The main purpose of the effective performance management
system for the employees is to have a proper understanding
about the work that is generally expected for receiving ongoing
feedback regarding how they are performing relative to the
expectations. It is found that the performance policies as well as
procedures generally create huge impact on the operational
plan as with the help of the policies, the operation of the
organization can be managed quite effectively. In addition to
this proper performance policies are helpful in setting effective
objectives as well as monitoring the entire performance.
Relevance to
organizational plans
The procedure of planning generally helps in reviewing the
present operations of the entire organization and generally
assists in determining the needs that are required to be
improved operationally in the coming years.
Question 8--Innovation
Research and explain one theory of innovation, such as ‘Palmer and Kaplan’s Seven
Dimensions’ or ‘Open Innovation’, and give an example how it could work in practice.
Theory of Innovation Description
Open Innovation Open innovation is mainly defined as the
utilization of purposive inflows as well as outflows
of knowledge that generally helps in accelerating
internal innovation and generally helps in
expanding the market for external utilization of

innovation.
Example in Practice Crowdsourcing products ideas manufacturing is
one example of open innovation.
Question 9--Innovation
Explain innovation within the context of an organisation you have worked in or researched.
Consider the following areas:
Area Explanation
Core business values and
objectives
Nestle is committed to integrity, honestly as well as
fair dealing with various types of laws that generally
governs the operations of Nespresso and generally
helps in forming the basis of the companies’ culture.
The main objective of Nestle is to become a leader in
Nutrition Health and Wellness and proper industry
reference for proper financial performance that must
be trusted by all the project stakeholders.
Broader environmental context The company mainly aims to reduce the impact of
our factories that is one of the prime considerations.
Therefore, the company generally reviews the
environmental performance of the entire group so that
Nestle does not create a type of environmental
issues.
Value and benefit of innovative
ideas and projects
It is found that by undertaking valuable as well as
innovative projects, it will be quite easy to solve the
problems that are impossible by enhancing the
workplace productivity. In addition to this, it generally
helps in showcasing the qualities that are very much
unique as well as different.
Question 10--Innovation
Discuss 3 factors or tools that can motivate individuals to use creative thinking and apply
innovative work practices.
Factor/Tool Description/Explanation
Proper sense of direction It is found that proper sense of direction is generally
required for creating proper creative thinking or making
innovative work practices.
Open communication If the method of open communication is generally utilized
in order to utilize the creative thinking for application of
the business practices.
Reward and recognition Reward and recognition is one of the important method

with the help of which creative thinking can be utilized for
innovative work practices.

Question 11--Innovation
Identify 2 different management approaches for embedding innovation into leadership and
management activities.
Management Approach Description
Education and training With the help of proper training facility, innovation can
be embedded into leadership as well as different types
of management activities for achieving the objectives.
Establishing a creative
environment
Proper creative environment should be built so that the
innovation can be embedded into leadership as well as
management activities.
Question 12--Innovation
Identify and discuss 3 typical challenges and/or barriers to innovation within teams and
organisations. Give at least one example of how they may be overcome.
Challenge/Barrier Description How to Overcome
Lack of leadership
Due to improper leadership, the team
members generally face a lot of
issues and problems in innovating
new ideas.
The leadership style
among the team members
should be improved.
Short term thinking
It is found that due to short term
thinking the organization generally
faces challenges or barriers to
innovation.
The team members should
focus on the short term
thinking of the organization
Poor
communication
It is found that due to poor
communication, the team members
are unable to communicate the ideas
that generally creates barrier during
innovation.
Proper style of
communication should be
used for resolving the
barriers that exist during
innovation.
Question 13—Continuous Improvement
Explain how organisational systems and procedures can support effective continuous
improvement. Give 3 examples.
Item Description
How organisational systems
and procedures can support
effective continuous
improvement
It is found that continuous improvement strategy is one
of the policy or procedure within the entire workplace
that generally focusses on properly improving the way
things which are generally done on a proper way. The
various types of facilities which generally focuses
continuously for becoming much more competitive in
order to properly maintain the advantages within the
industry.
Example 1: Lean and
continuous improvement
Lean continuous improvement is one of the strategy or
can be considered as an example that is generally
designed for eliminating the waste within the entire

Example 2: Value stream
mapping
Example 3: Total quality
management
company.
Value stream mapping is one of the significant
improvement strategies that is utilized for the designing
as well as for the flow of the procedure.
Total quality management mainly focuses on the
involvement of the employees, customer satisfaction as
well as improvement strategy.
Question 14—Continuous Improvement
Explain how continuous improvement systems and processes relate to other business
systems and requirements (such as performance management, knowledge management,
sustainability). Give 2 examples of inter-related systems and processes and describe the
overlapping areas.
Performance system
Knowledge management system
Innovation management system
EnterpriseManagement System
Continuous
Management System
Performance
Management System
Innovation
Management System
Knowledge
Management System
Inter-related System/Process Explanation Overlapping Area
Customer relationship
management
Customer relationship
management systems
are generally
developed for
addressing the
requirement of raising a
sales department
productivity for
providing proper way
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