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Manage Knowledge and Information: Assignment

Added on - 09 Dec 2020

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Manage Knowledge andInformation
Table of ContentsTASK 1............................................................................................................................................31.Key forms of knowledge that KCA create and share across their business operations...........32. KCA’s benchmarking process and impact on cultural changes at KCA...............................33. Reason for KCA that needs to constantly create and share knowledge.................................34.KCA’s syndicate team approach for knowledge management development and majorbenefits of the team approach.....................................................................................................45. Key strengths and weaknesses of the system..........................................................................4TASK 2............................................................................................................................................41. Concept of knowledge management.......................................................................................42. Legislation, codes of practice, and national standards relevant to knowledge management. .53. Three key benefits of knowledge management.......................................................................64. key organisational barriers to knowledge sharing...................................................................65. Australian Standard for Knowledge and key features of the standard....................................76. describe the following terms and their applications................................................................77. Examples of existing and emerging technologies and their use in knowledge andinformation management............................................................................................................8
TASK 11.Key forms of knowledge that KCA create and share across their business operationsKCA spreads knowledge across the world through scientific methods or researches anddevelopment that focus towards the concept of personal hygiene and sustainable development.Various advertisements and other promotional strategies are made for creating awareness againstthese concepts and also promote products in market. Apart from this, in their business operationthey provide different standards for determining quality and create several trainings sessions formotivating them to produce sustainable and quality products. Also, many investigation areconducted in order to acknowledge all factors that affect their strategy and how customers canbe influenced effectively.Type of knowledge that company harnesses and share isManufacturing Knowledge- It involves applying patents as well as licenses on products,technologies or processes.Marketing Knowledge- Provides information related to market, competitors, consumersand also their preferences.Sales Knowledge- Focuses on Customer Relationship Management that comprises ofsales data, share in market etc.Corporate Knowledge- It involves information related to finance, human resource etc.2. KCA’s benchmarking process and impact on cultural changes at KCABenchmarking means setting a quality standard in order to achieve maximum efficiencyand effectiveness in performing productive operations. It includes following steps such asPlanning-It involves conduction of different analysis for the company in order todetermine strength and weakness. Apart from this, a benchmark is set for the particular operationaccording to which processing has to be done.Collection of Information-Numerous data is collected from primary and secondarysources. Many research are conducted for acknowledging all facts which can assist in settingbench mark.Analysis of Data-Interpretation is done in order to form strategies to achieve thosequality standards.Implementation-Tactics are followed for successful accomplishments of goals.
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