Manage Knowledge and Information

MANAGE KNOWLEDGE AND
INFORMATION

TABLE OF CONTENTS
TABLE OF CONTENTS................................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Business plan...............................................................................................................................1
Strategic Objectives.........................................................................................................................1
Values..............................................................................................................................................1
Operational Objectives....................................................................................................................2
The Market.......................................................................................................................................2
Situation Analysis............................................................................................................................2
Marketing Strategies........................................................................................................................3
Briefing Report..........................................................................................................................3
Business Performance..................................................................................................................3
Financial Forecasts......................................................................................................................4
Review of Staff Feedback............................................................................................................5
Review of Customer Feedback....................................................................................................5
Business problems or issues........................................................................................................5
VET Information.........................................................................................................................5
Trend Analysis.............................................................................................................................6
Data Storage.................................................................................................................................8
Sensitivity analysis......................................................................................................................8
Validity and reliability of sources of data....................................................................................8
Risk Management........................................................................................................................8
Financial Data............................................................................................................................9
Profit and Loss.........................................................................................................................11
Finance policy and procedures......................................................................................................12
Staff survey results....................................................................................................................12
Students feedback......................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
King Edward VII is a college operating since year 2015. College is base in Melbourne and i
having additional campus in the Sydney. College offers range of management courses, such as
marketing, management, human resources and the international business. This is currently
having 195 student enrolled in both the campuses. Company is planning to open campuses in
other regions that are Brisbane and Adelaide. The report will provide about the proposed
expansion plan of college in Brisbane and Adelaide. Report will provide about the detailed
analysis about the scope and objective of expansion. This will analyse the current performance of
the company the company and future forecasts. It will provide the college with the forecasts for
coming two years based on the previous analysis of the college. It will also cover the
communication plan and the policies and procedures regarding the business.
MAIN BODY
Business plan
Mission: The key mission of the King Edward VII College is to provide students with various
educational programs which will help student to attain higher career goals by setting a realistic
career path.
Vision: The key vision of the King Edward VII College is to provide diverse and inclusive
education system which results in lifelong learning and development of the economy.
Goal: The key goal is to establish King Edward VII College across various places in the world in
order to impart quality knowledge to students.
Strategic Objectives
1. To establish and focus on imparting high quality education services to students with wide
range of education courses and programs.
2. To be well led, high performing, profitable and accountable college.
3. To develop high edge infrastructure and advanced technology which supports students
and staff.
4. To establish college across various part of the globe in order to impart quality knowledge
to students.
Values
The core values underpinning King Edward VII College are:
 Sustaining excellence in providing educational training and core assessment techniques.
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 Embrace diverse culture, ethics and dignity.
 Demonstrating integrity and equality to all the students within educational institute.
 Promote technology innovation across various education programs.
 Providing engaging and caring infrastructure.
 Focuses on imparting career path to student and gaining excellence.
Operational Objectives
2019 Priorities Key performance indicators
Jan-
March
To improve the website application in
order to attract large number of students
from across the globe.
15% increase in the number of
students by August 2020 and also
improve the market share by 7%.
April-
June
Commencing complete investigation
associated with new campuses in
Brisbane and Adelaide. Also, evaluating
the number of staff required for the new
campus.
Staff will be recruited and the location
will be effectively evaluated and
researched.
July- Sept Undertaking study scoping for possible
off-shore campus and will also carry out
internal annual audit.
Continuous measure for the
improvement will be analysed.
Oct- Dec Reviewing the performance of the staff. All the staff performance will be
carried out till Dec 2020.
The Market
Market characteristics & conditions
King Edward VII College will carry out its operation in Brisbane and Adelaide. The target
market will be the people of all demographics who are aged between 18 to 38 years and want to
gain high degree of knowledge related to the specific educational program (McKenzie, 2015).
Situation Analysis
Strengths Weaknesses
 Providing high quality educational
services.
 Clear understanding of requirements of the
student.
 Providing with high quality assessment
and learning materials.
 Capability to adapt to the changing market
 High investment associated with the
outlay in Brisbane and Adelaide.
 High staff turnover within college.
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