Manage People Performance - BSBMGT502

BSBMGT502
Manage People Performance
Trainer Name
Student Full Name
Student ID
To achieve competency in this unit a student must demonstrate their ability to:
ELEMENT PERFORMANCE CRITERIA
Elements describe the
essential outcomes.
Performance criteria describe the performance needed to demonstrate
achievement of the element.
1. Allocate work 1.1 Consult relevant groups and individuals on work to be allocated and resources
available1.2 Develop work plans in accordance with operational plans
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ELEMENT PERFORMANCE CRITERIA
1.3 Allocate work in a way that is efficient, cost effective and outcome focussed
1.4 Confirm performance standards, Code of Conduct and work outputs with
relevant teams and individuals
1.5 Develop and agree performance indicators with relevant staff prior to
commencement of work
1.6 Conduct risk analysis in accordance with the organisational risk management
plan and legal requirements
2. Assess performance 2.1 Design performance management and review processes to ensure consistency
with organisational objectives and policies
2.2 Train participants in the performance management and review process
2.3 Conduct performance management in accordance with organisational
protocols and time lines
2.4 Monitor and evaluate performance on a continuous basis
3. Provide feedback 3.1 Provide informal feedback to staff on a regular basis
3.2 Advise relevant people where there is poor performance and take necessary
actions
3.3 Provide on-the-job coaching when necessary to improve performance and to
confirm excellence in performance
3.4 Document performance in accordance with the organisational performance
management system
3.5 Conduct formal structured feedback sessions as necessary and in accordance
with organisational policy
4. Manage follow up 4.1 Write and agree on performance improvement and development plans in
accordance with organisational policies
4.2 Seek assistance from human resources specialists, where appropriate
4.3 Reinforce excellence in performance through recognition and continuous
feedback
4.4 Monitor and coach individuals with poor performance
4.5 Provide support services where necessary
4.6 Counsel individuals who continue to perform below expectations and
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ELEMENT PERFORMANCE CRITERIA
implement the disciplinary process if necessary
4.7 Terminate staff in accordance with legal and organisational requirements
where serious misconduct occurs or ongoing poor-performance continues
Assessments: There are two assessment tasks to be completed. The assessment tasks required for completion of
this unit are listed as follows:
Description
Assessment Method of assessment
Assessment 1 Project
Assessment 2 Activity
Assessment Requirements
Please read this section carefully before commencing the assessment tasks. You must carefully answer every
question of every task and achieve a ‘satisfactory’ grade for all assessment activities to be found Competent for
the unit.
Assessment Outcomes
There are two (2) outcomes of assessments:
S = Satisfactory and
NS = Not Satisfactory (required to be re-submitted).
Students will be awarded C = Competent on completion of the unit when the student has provided the
appropriate evidence required to meet all criteria. If the student fails to meet this requirement they will receive
the result NC = Not Competent and will be eligible to be re-assessed.
Re-submitting assessments
Students will be allowed further attempts at an assessment for which the outcome is Not Satisfactory, within the
timeframe of the course (unit of competency). Late submissions and re submission policy will apply (please
refer to your student handbook)
When you are saving the assessment to be re-submitted please use the following format example
“JoneSmith_Unit1_Assessment1_Submission 2”
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