Manage Performance Effectively

Manage Performance Effectively
Question 1
What is the difference between an award, an enterprise agreement, and a
common law employment contract? (Refer to Australian Industrial Relations Law
when preparing this response.)
Awards are minimum employment standards based on occupation which are
applicable as per the National Employment Standards (NES) while an enterprise
agreement sets out certain conditions regarding employment for the employees
at their workplaces (Stickle 2016). A common law employment contract is made
when an employee is hired and it is made under any circumstances.
Common law employment contracts serve as the source of various terms and
conditions that have been added to the framework of the minimum entitlements
that are provided for under the legislation or in the statutory
agreements. Moreover, it is found that the pay rate within the enterprise
agreement cannot be reduced in comparison to the pay rate of the modern
award.
Question 2
Referencing the documents that govern employment conditions within your
organisation, outline 3 employment conditions and the legislation and/or policies
that apply to them.
Some of the documents that govern the prevalent employment conditions are as
follows:
1) Employment agreements- This is common for all the employees irrespective of
which organization they are working in and this deals in some specific terms and
conditions the employees have with their employer. This contract depends on
the workplace agreement.
2) Workplace Agreement- This kind of an agreement is a statement that deals in
reciprocal rights and associated responsibilities that has been discussed between
the employees and the employer. Workplace agreement permits the employers
to set the employment conditions that are applicable for the business.
3) Award- Some of the companies set out their employment conditions in form of
award where award acts as a legal instrument that is created by an industrial
tribunal.
Question 3

Summarise each of the following legislative requirements and discuss how they
relate to:
 how you allocate work and resources
 your team’s ability to meet performance outcomes
 workplace relations and team cohesion
a. Unlawful dismissal
Unlawful termination is given in the
Fair Work Act 2009 in which it is
stated that unlawful dismissal occurs when an employee gets fired from
the organization on discrimination basis (Stewart 2016). In an organization
dismissal must be done based on the performance and disciplinary issues
and this should not be based on discriminations. It is found that law based
governing dismissal generally varies as per the terms of the employment-
based contract and that is under the laws as well as public based policies
of the jurisdiction. For example, if complaint against bullying is done then
the workers feel unsafe and as a result the employees can make a
complaint.
b. Equal Employment Opportunity
Workplace relations get affected if equal employment opportunity is not
provided. Equal employment opportunity refers to the fact that employees
should not be discriminated on the basis of their age, sex, colour, religion,
national origin and many more such parameters. The overall policy-based
objective is mainly for the employment of various types of discrimination
related laws that is mainly examined in order to summed up the phrase of
equal opportunity. It is found that these types of laws do not generally
aims to develop proper outcomes but it also helps in making sure that all
the employees as well as job applicant have equal opportunity for properly
engaging within the employment-based market. For example, if all the
employees are treated equally for handling the work pressure irrespective
of age, colour, race.
c. Anti-discrimination
The organization needs to abide by the anti-discrimination employment
laws and the policies in order to establish a positive work environment and
meet the target or the set goals of the organization. The employees are
the building blocks of any organization and thus their security must be of
utmost priority. Anti-discrimination law serves the purpose of providing
security to the employees. It is found that anti-discrimination-based law
generally refers to the legislation that is mainly designed for preventing
discrimination against various groups of people. Anti-discrimination-based
laws mainly varies with the help of jurisdiction in context to the various
types of discrimination which are generally prohibited.

d. Work Health and Safety and risk management
Work health and safety is a vital part in any organization and in order to
ensure this the risk management in the firm must be effective and there
must be proper legislations to look into the same. The business should
have risk management plan in hand in order to avoid risks and in case of
any there should be a plan to overcome the same. The work, health and
safety-based risks are generally identified by using methods including
identification of hazards, assessing risks, controlling risks as well as by
reviewing various types control measures.
e. One other regulation specific to your industry/role e.g. privacy and
confidentiality
The National Employment Standards are responsible to set certain
minimum standards of employment relating to the weekly working hours,
annual leave, requests for flexible working arrangements and many more.
Question 4
Define ‘performance management’ and identify at least 3 reasons why
organisations use performance management systems.
Performance management is an annual performance review. It refers to a yearly
process in which the employees and the managers work with each other in order
to plan, track and make reviews on the career goals, working targets and
individual contributions to the firm. Three main reasons why the organizations
use performance management system are:
1) Performance management system is mainly used in order to align the goals
as well as objectives of the organization.
2) With the help of the performance management system, the employees are
generally drived.
3) The system that is based on performance management generally helps in
enhancing conversation between the employers and the employees.
Question 5
Describe the kinds of performance management systems and strategies (formal
and informal) that are utilised within your organisation, or an organisation you
have researched that follows best practice.

The kinds of performance management systems and strategies that are utilised
in the organization are:
1) Defining and communicating the Company Goals and the
Performance Objectives: It is found that defining as well as communicating
the goals of the company as well as performance objectives that are generally
needed in order to meet the performance expectations (Noe et al 2017).
2) Utilizing the Performance Management Software: The software is
generally required for properly streamlining the performance management-
based strategies by making it much more imperative
3) Using peer reviews: It is found that one of the best ways is to properly
foster the performance management for utilizing the peer reviews effectively for
reflecting the positive aspect of performance in order to point out the points
where improvement is generally required.
Question 6
Provide two examples of networks you participate in to enhance personal
knowledge, skills, and work relationships. For each example, describe the
benefits of the networks to you and the organisation.
Networking in businesses helps build relationships that can be help in case of
growth of the business (Andersson, Forsgren and Holm 2015). Participating in
two such networks and the benefits from the same can be listed as follow:
Example 1: I have participated within groups and have shared knowledge that
not only boost confidence but also helps in building relationships.
Example 2: I have helped in raising profile and creating connections within the
entire business so that our personal knowledge, skills as well as relationship can
work.
Question 7
Outline five strategies that you can use to support team cohesion, participation,
and commitment.
The five strategies that can be used are as follows:
1) Proper recruitment: It is quite necessary to draw an existing pool of
employees from outside ogf the company.
2) Agree on the set goals of the organization: The team members of the
organization must work on the same targets as well as goals if they generally do
not have proper vision, conflict as well as competition.
3) Valuing employees: The teams become successful when they generally draw
from the expertise of different team members and each member must contribute
within the experience as well as skills.

4) Developing Trust: Trust is considered as one of the important elements for
team-based cohesion as without trust it will be very much difficult to
communicate within the team.
5) Resolving conflict: It is found that constructive trust within the team members
is generally considered as one of the signs of a healthy team that generally
operates without any type of issues as well as challenges.
Question 8
Explain three strategies for gaining consensus when making decisions in a team
(use specific work place examples to support your response).
Three strategies for gaining consensus are as follows:
1) Ensuring and encouraging participation- The workforce must not be hesitant
to participate in any events or discussions in the organization. The management
should encourage the employees to be a part of discussions and events taking
place in the organization.
2) Introducing Multi-voting- Employees suggestions in terms of vote gives them
the feeling of involvement in the work and thereby they get interested to take
part in discussions.
3) Pinpoint priorities- Setting a priority list always proves to be beneficial for any
organization. It makes work easy as what to work upon first can be realized
just by checking the priority list.
Question 9
In no more than 200 words for each, discuss the following statements using
specific examples from your own experience.
A positive learning environment can be created through the management
of workplace relationships.
Workplace relationships can be managed in order to create a positive
learning environment. For example if a junior excels in some specific
sphere then the senior should not be hesitant to take his suggestions in
order to do task related to that sphere.
Group dynamics can both support and hinder team performance.
Group dynamics refer to how team member’s distinct behaviours impact
the other group members and this can have both positive and negative
impact as this depends on the compatibility factor and low level of
compatibility hinders the performance of the team while high level enables
it to perform well (Forsyth 2018).

The skills of a team leader can assist in preventing issues from arising.
Team leader heads the team and thus he is the person responsible to give
assistance in preventing the issues within the team. The whole team his
under his guidance and thus he keeps the capability to assist in case of
issues going on in his team that are affecting the performance of the
team.
Brainstorming can be used as a strategy for issue resolution
Brainstorming can certainly be used as a strategy in order to issue
resolution as it is a technique that generates ideas to solve a design
problem (Rawlison 2017).
Question 10
What is your personal approach to effective Time Management? Provide three
examples, including at least one use of technology.
Three examples of effective Time management are as follows:
1) Delegation- It is helpful in managing time and thus breaking down work into
simpler steps help adjusting time and completing the task in time.
2) Prioritizing work- A priority list helps to save time and utilize it properly as at a
glance it can be ascertained which task is of utmost importance and needs to be
addressed first (Kirillov et al 2015).
3) Keeping a log- In order to keep a track of the work I have done throughout the
day a log can be maintained and with the prevalent technologies any one can be
used like mobile phone notes and individual tracker application updated in the
personal computers.
Question 11
Question 11
Describe at least three methods for achieving a healthy work-life balance.
The three methods or strategies that can help to achieve a healthy work-life
balance are as follows:
1) Tracking time: Time is considered as one of the important factors and
therefore in order to maintain proper work life balance, it is quite import to track
time properly.
2) Keeping a priority list: It is found that the work that will be executed should be
kept in a priority list so that it gets completed on time and proper work-life
balance is maintained.

3) Establishing boundaries in between working hours and family time: Proper
boundaries should be established between the working hours as well as family
time for avoiding conflicts.
Question 12
Describe in no more than 200 words each, the techniques you use to be effective
in each of the following leadership areas:
a. coaching and mentoring of team members
In order to coach and mentor team members their strength and weaknesses
relate to the kind of work they do should be take care of.
b. consultation and communication with different stakeholders
Communication plays a vital role in the growth of a business thus the work
environment should be such that the stakeholders feel free to speak up and
come up with suggestions or feedbacks.
c. encouraging a learning environment and learning culture
Learning culture should be imbibed amidst the workforce by help of regular
sessions and interactive events.
d. problem identification and resolution within a team
The identification and resolution within a team can be done by understanding
the problems the employees are facing and resolving the same accordingly.
e. giving feedback and recognition
The employees of the organization should be encouraged to provide feedback
and recognize the faults if any in the system and gaining the trust of the
employees by quick action.
Question 13
Describe the continuous improvement processes in your organisation, or an
organisation you have researched which follows best practise. (up to 200 words)
Be sure to include:
a. systems and processes
b. record keeping and document management methods
c. Monitoring and reviewing of workplace learning.
The improvements in the workplace are a necessity for any organization, the
organized systems and processes play a vital role thus in order to keep a track of
these regular sessions should be organized and the system updated. In case of
record keeping the technological advancements have been used such as online
databases that are easy to work with. The higher officials take care of learning
in the workplace and reviewing whether the work environment is aligned to
learning or is it getting derailed from the track. For example, an engineering
team which is continuously finding a number of ways in order to properly
improving a figure merit including the energy conversion rate of the solar panels.

Assignment
Overview:
 Task 1: Prepare, implement and evaluate a Professional Development Plan
 Task 2: Improve team performance
 Task 3: Develop and communicate a formal performance management
process
 Task 4: Implement performance management processes
 Task 5: Follow procedures for taking disciplinary action leading to
employee termination.
When completing assessment tasks:
 Acknowledge any information you have used (websites, books etc.) by
referencing the original source
 Provide examples and evidence of what you are saying, attach additional
documents and work samples where appropriate to demonstrate your
competency. These are to be uploaded.