Manage Project Quality Report

MANAGE PROJECT
QUALITY REPORT

Table of Contents
INTRODUCTION...........................................................................................................................2
Project description...........................................................................................................................2
1. Determine quality requirements..................................................................................................2
1.1 3 project’s quality objectives, standards and levels to establish the basis for quality
outcomes and a quality management plan...................................................................................2
1.2 3 established quality management methods, techniques and tools to determine preferred
mix of quality, capability, cost and time......................................................................................3
1.3 3 project’s quality criteria, by obtaining agreement from a higher project authority and
communication to stakeholders...................................................................................................3
1.4 3 agreed quality requirements in the project quality plan implemented as basis for
performance measurement...........................................................................................................4
2. Implement quality assurance processes.......................................................................................4
2.1 Explain one can measure and document results of project activities and product
performance throughout the project life cycle.............................................................................4
2.2 Explain causes of 3 unsatisfactory results, in consultation with client..................................5
2.3 Explain ways in which one can conduct inspections of quality processes and quality
control results...............................................................................................................................6
2.4 Explain ways in which one can maintain a quality management system to enable effective
recording and communication of quality issues..........................................................................6
3. Implement project quality improvements....................................................................................7
3.1 The manner in which the process is being reviewed, implement three agreed changes
continually throughout the project life cycle in order to ensure continuous quality
improvement................................................................................................................................7
3.2 The way reviewed 3 project outcome against the 3 performance criteria to determine the
effectiveness of quality management process and procedures....................................................7
3.3 The manner in which identified and documented 3 lesson learnt and 3 suggestion for
improvement that are passed to higher project authority for application in future project.........8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
1

INTRODUCTION
Quality management plan is a kind of plan that helps in providing guidance to project
manager and project personnel to execute quality management and quality assurance activities
for a project (Hartley, 2017). In construction related projects, development and execution of
quality management plan is extremely important as it directly help contractors in reviewing and
evaluating whether overall quality required for constructed building is being adhered or not. It
helps in defining project quality policies, procedures, criteria for different areas of applications,
responsibilities and authorities. This report will lay emphasis upon development of quality
management plan of Odyssey Aged Care construction project in Robina, Queensland, Australia.
For this, in this report ways to determine quality requirements will be identified, implementation
of quality assurance processes will be done, and implementation of project quality improvements
will be done. Other that this, in this report overall brief overview of project description of
Odyssey Aged Care project will be provided.
Project description
Project selected for this report is Odyssey Aged Care which is in Robina, Queensland,
Australia. Approximate budget of this project is $15m - $20m. In this project 148 ‘luxury’
apartments, a leisure centre and a childcare centre are being constructed and 100 meters area is
under construction from Robina Town Centre on QLD’s Gold Coast (Odyssey Aged Care
Robina project, 2021). This construction is expected to be completed within 16 months’ time
period and in this preliminary work has already been started. This project is about offering
buyers different kinds of customized apartments in $81 million Robina aged care project (QLD).
1. Determine quality requirements
1.1 3 project’s quality objectives, standards and levels to establish the basis for quality outcomes
and a quality management plan
Three main quality objectives required to be achieved with the help of this project for
developing quality outcomes are:
 To develop a land-based cruise ship which is a combination of resort with retirement village
and with aged care (Yap and Skitmore, 2020).
 To provide all kinds of facilities for aged people or for people who have retired from their
job so that they can get all kinds of required services at a single place itself such as
telehealth, gym, rehab, physiotherapy services etc. as per their needs and requirements.
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