Manage Project Scope Assessor Workbook2 - BSBPMG530

This assessment workbook is for BSBPMG530 - Manage Project Scope. It includes instructions for assessors and learners, case study, learner workbook activities, and critical success factors. The workbook covers project authorisation, obtaining authorisation to expend resources, and confirming project delegations and authorities in project governance arrangements. It also discusses critical success factors and change control policies and procedures.

BSBPMG530
Manage project scope
Assessor Workbook

Table of Contents
Instructions to Assessor.........................................................................................................................2
Prior to conducting the assessment..............................................................................................2
Conducting the assessment...........................................................................................................4
After the assessment.....................................................................................................................4
Credit transfer and recognition of prior learning...........................................................................4
Learner Workbook Activity answers......................................................................................................8
Activity 1A......................................................................................................................................8
Assessor’s feedback for ACTIVITY: 1A..........................................................................................12
Activity 2A....................................................................................................................................14
Assessor’s feedback for ACTIVITY: 2A..........................................................................................18
Activity 2B....................................................................................................................................20
Assessor’s feedback for ACTIVITY: 2B..........................................................................................22
Activity 3A....................................................................................................................................23
Assessor’s feedback for ACTIVITY: 3A..........................................................................................26
Activity 3B....................................................................................................................................27
Assessor’s feedback for ACTIVITY: 3B..........................................................................................29
Activity 3C....................................................................................................................................30
Assessor’s feedback for ACTIVITY: 3C..........................................................................................31
Summative Assessments answer guide...........................................................................................32
Section A: Skills Activity...............................................................................................................32
Section B: Knowledge Activity (Q & A).........................................................................................33
Section C: Performance Activity...................................................................................................35
Assessor’s feedback for Section C: Performance Activity............................................................38
Competency record to be completed by assessor.......................................................................40

Instructions to Learner
Assessment instructions
Overview
Prior to commencing the assessments, your trainer/assessor will explain each assessment task and the
terms and conditions relating to the submission of your assessment task. Please consult with your
trainer/assessor if you are unsure of any questions. It is important that you understand and adhere to
the terms and conditions, and address fully each assessment task.
Written work
Assessment tasks are used to measure your understanding and underpinning skills and knowledge of
the overall unit of competency. When undertaking any written assessment tasks, please ensure that
you address the following criteria:
 Address each question including any sub-points
 Demonstrate that you have researched the topic thoroughly
 Cover the topic in a logical, structured manner
 Your assessment tasks are well presented, well referenced and word processed
Active participation
It is a condition of enrolment that you actively participate in your studies. Active participation is
completing all the assessment tasks on time.
Plagiarism
Plagiarism is taking and using someone else's thoughts, writings or inventions and representing them
as your own. Plagiarism is a serious act and may result in a learner’s exclusion from a course. When
you have any doubts about including the work of other authors in your assessment, please consult
your trainer/assessor. The following list outlines some of the activities for which a learner can be
accused of plagiarism:
 Presenting any work by another individual as one's own unintentionally
 Handing in assessments markedly similar to or copied from another learner
 Presenting the work of another individual or group as their own work
 Handing in assessments without the adequate acknowledgement of sources used, including
assessments taken totally or in part from the internet.
If it is identified that you have plagiarised within your assessment, then a meeting will be organised to
discuss this with you, and further action may be taken accordingly.

Collusion
Collusion is the presentation by a learner of anproject as their own that is, in fact, the result in whole
or in part of unauthorised collaboration with another person or persons. Collusion involves the
cooperation of two or more learners in plagiarism or other forms of academic misconduct and, as
such, both parties are subject to disciplinary action.
Competency outcome
There are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory (requires more
training and experience).
Once the learner has completed all the assessments for this unit of competency, the learner will be
awarded “Competent” (C) or “Not Competent” (NC) for the relevant unit of competency.
Confidentiality
The college will treat anything, including information about your job, workplace, employer, with
strict confidence, in accordance with the law. However, you are responsible for ensuring that you do
not provide us with anything regarding any third party including your employer, colleagues and
others, that they do not consent to the disclosure of. While we may ask you to provide information or
details about aspects of your employer and workplace, you are responsible for obtaining necessary
consents and ensuring that privacy rights and confidentiality obligations are not breached by you in
supplying us with such information.

Assessment appeals process
If you feel that you have been unfairly treated during your assessment, and you are not happy with
your assessment and/or the outcome as a result of that treatment, you have the right to lodge an
appeal. You must first discuss the issue with your trainer/assessor. If you would like to proceed
further with the request after discussions with your trainer/assessor, you need to lodge your appeal via
the complaint and appeal form which is available on the college website.
Recognised prior learning
Learners will be able to have their previous experience or expertise recognised on request.
Special needs
Learners with special needs should notify their trainer/assessor to request any required adjustments as
soon as possible. This will enable the trainer/assessor to address the identified needs immediately .

Assessment requirements
Assessment can be:
 Direct observation
 Product-based methods e.g. reports, role plays, work samples
 Portfolios – annotated and validated
 Questioning.
The assessment activities in this workbook assess aspects of all the elements, performance criteria,
skills and knowledge and performance requirements of the unit of competency.
To demonstrate competence in this unit, you must undertake all activities in this workbook and have
them deemed satisfactory by the assessor. Once you have demonstrated the required level of
performance, you will be deemed competent in this unit.
As part of the assessment process, all learners must abide by any relevant assessment policies as
provided during induction.

Candidate Details
Assessment – BSBPMG530 - Manage project scope
Please complete the following activities and hand in to your trainer/assessor for marking. This forms
part of your assessment for BSBPMG530 - Manage project scope.
Name: _____________________________________________________________
Learner ID: ______________________________________________________________
Email: _____________________________________________________________
Declaration
I declare that no part of this assessment has been copied from another person’s work with the
exception of where I have listed or referenced documents or work and that no part of this assessment
has been written for me by another person. I also understand the assessment instructions and
requirements and consent to being assessed.
Signed: ____________________________________________________________
Date: ____________________________________________________________
If activities have been completed as part of a small group or in pairs, details of the learners
involved should be provided below:
This activity workbook has been completed by the following persons and we acknowledge that it was
a fair team effort where everyone contributed equally to the work completed. We declare that no part
of this assessment has been copied from another person’s work with the exception of where we have
listed or referenced documents or work and that no part of this assessment has been written for us by
another person.
Learner 1: ____________________________________________________________
Signed: ____________________________________________________________
Learner 2: ____________________________________________________________
Signed: ____________________________________________________________
Learner 3: ____________________________________________________________
Signed: ____________________________________________________________

Case Study A: Hungry Koala
Hungry Koala is a sharing economic company which aims to provide the fastest food delivering
door-to-door in Australia. As it just has been established since last three months, the company is
expecting to continue to expand the reach of mobile application improvement for both customers
and riders. Therefore, the company has set up a project to be succeed its goal as followed.
Project Sponsor
Project Name Enhancing and implementing the quality of Mobile Application
Project Manager
A. Project Scope:
I. Enhancing a new mobile application for Hungry Koala
II. Providing a training to Hungry Koala’s employees, riders, and relevant parties regarding the
usage of the application.
B. Expected Outcome:
I. The mobile application will quickly connect nearby restaurants for customers
II. Enhance communication efficiency between Hungry Koala employees and riders when the
riders encounter any unexpected events during their rides.
III. Reduce communication costs
IV. Prevent miscommunication
V. Increase high standard and customer satisfaction
VI. Boost company’s gross profit and revenue
C. Strategic Alignments:
I. Hungry Koala aims to reduce and save its long-term operational costs
II. Enhancing on the competitive advantage over its competitors in Australia
III. Improve customer experience
D. Schedule/Timeline
Planning Commence: Date to complete Project:
Date to deliver: Delivery Complete:
E. Key Milestones
Task Duration Start Date Complete
Date
Predecessors
project planning
project scope planning
stakeholder identification 2
stakeholder training and procurement
of required equipment
3

project implementation
application development 4
testing of output 6
finalization and effecting identified
issues
7
Summary #2 Complete 8
project review, evaluation and closing
review of the project process 9
correction and amendment
project closure and handover
F. Estimated Budget
Task/Activity Estimated budget
The total of budgetary cost of planning all the project activities (the
planning phase expenses)
$ 10,000
Total expenses to be incurred for the Capital purchase (delivery) $ 25,000
Operational expenditure (all planned expenses to be incurred during
execution) (delivery)
$ 35,000
Contingency (all unplanned shortcomings during project execution) 20% $ 10,000
Total $ 80,000
G. Critical Success Factors
I. close monitoring of all the project activities
II. flexibility to change (effective change management)
III. effective communication skills
IV. close stakeholders’ engagement
H. Change Control Policies and Procedures
The purpose of this change management procedure is to manage change requests so that approved
changes will becontrolled, ensuring the project remains on schedule, within budget and provides the
agreed deliverables.The primary objectives of change management are to
 manage each change request from initiation through to closure
 process change requests based upon direction from the appropriate authority
 communicate the impact of changes to appropriate personnel

 allow slight changes to be managed with a minimum of overhead.
Policy
The use of the formal change management procedure will be required when any changes are
appeared which impact previously reviewed, approved, and published project deliverables. The
documentation and tracking of all change requests will be managed using the defined procedure and
facilitated using the change management log.
A multi-tiered approach will be used to approve change requests
 The Project Manager will make decisions to analyse and decisions to proceed with changes if
the changes do not impact scope, budget or schedule or result in an increase in risk for the
project.
 Changes which do impact scope, budget or schedule will be forwarded to the Project
Sponsor (Hungry Koala) for review and decision.
 Where the [functional owner] has the resources to absorb the impact of the change, the
Project Sponsor will make the final decision, based upon the information provided by the
Project Manager. The Project Sponsor, the [advisor], and [advisor] will discuss requests that
may result in a significant change in scope, schedule, and budget, for example, the impact of
the change cannot be covered by [functional owner] resources. This group will advise the
project sponsor.
 The Project Sponsor (Hungry Koala) will make the final decision based upon the information
provided

Learner Workbook Activity
Activity1A
Objective PC 1.1 - To provide you with an opportunity to develop and confirm procedures
for project authorisation with an appropriate authority
PC 1.2 - To provide you with an opportunity to obtain authorisation to expend
resources
PC 1.3 - To provide you with an opportunity toconfirm project delegations and
authorities in project governance arrangements
Work in a small group of 3-4 people or as instructed by the trainer.
 One person will play a role as James who is a project manager.
 Others play roles of individual, or group who has the authority to make
decisions regarding the project.
 Make sure that you and your group members use both active and passive
listening to explain clearly to each other, use appropriate body language
where is required and collaborate to reach a joint understanding.
Discuss the following questions in your group andensure that you use your own
word to summarise in your individual workbook.
Question 1:
Develop procedures for a project authorisation of Hungry Koala.
Development of objectives is the first step and in this company needs to well
define the main purpose or outcomes that needs to be attain through the
project. After this, company needs to communicate the project objective along
with the process so that all employees can work accordingly. It has been seena
nd anaksyed that the Project authorisation is needed before a project even 'gets
off the ground'. Before a project can be initiated, its sponsor must have the
necessary authority to propose, fund and commit to it. The project sponsor is a
key stakeholder.
Question 2:
Identify at least three (3) relevant authoritiesfor this project.
 Project manager
 project authority
 project management officer
Question 3:
Identify three (3) factors why it is necessary for a project manager to seek and
obtain authorisation before proceeding each step in a project.
 By seeking and obtaining authority project manager will be able to meet

requirements of owner.
 This will help in reducing risk and issues at every step
 This will assist in attain desired goals and objectives
Question 4:
Analyse three (3) required resources in this project and discuss who can give an
authorisation to expend each resource.
The three required resources in the project along with the people who can give an
authorisation to expend each resource is mention below –
 Labour – Human resource manager of the project
 Technology – Project manager and technical expert
 Finance – Finance department of respective company can give
authorisation
Question5:
Explain the stages to confirm project delegations for a case of Hungry Koala
project?
In the case of Hungry Koala project of Enhancing and implementing the quality of
Mobile Application. There are different stages that needs to be confirm project
delegation and it is important for company to successfully and effectively complete
these stages.
 Project scope planning – In this respective company will develop a proper
plan for correctly completing the project.
 Project implementation – Once plan is develop Hungry Koala project
activities needs to be correctly implemented according to the plan. This
will require actual implementation of the project.
 project review, evaluation and closing - This is the last step and in this
project activities needs to be reviewed and evaluated as this will help in
determining if project is correctly attaining objective or not. Once objective
is attain then closing of the project.
 Clarify what tasks should be delegated What has been on your list a long
time, what is causing you frustration or boredom
 Choose who to delegate the task to Consider who the best person is to do
this task.
 Confirm level of interest to enire and lead out the highly motivated
employees will usually be excited that they have been selected for a task,
and feel empowered by you asking them.
 Clearly define the task- Begin with the end in mind and clearly articulate
desired results.
 Clarify level of responsibility, authority, and accountability by clearly set
out these levels at the beginning of the process.
 Establish timeframes and completion date by Clearly agree upon a task
completion date and when certain phases of the task should be

completed.
 Express confidence to believe in employees and their ability to do this task.
Question 6:
Identify one of the project delegations and at least two (2) responsibilitiesfor the
project.
The project delegation that has been identified is to provide authority to the
subordinates for reducing cost of the project as well as make them liable for
attaining results. It is analsysed that the assignment of authority to subordinates
during a defined area and making them liable for the results. Delegation means
entrustment of a part of the work, or responsibility and authority to another, and
the creation of accountability for performance. Further, project authority is the
one identified delegation for current project that tend to defined as the right of
the project manager to act or to direct the action of others in the attainment of
the proper objectives.
The two main responsibilities for the project are –
 Enhance communication efficiency between Hungry Koala employees and
riders when the riders encounter any unexpected events during their
rides.
 Reduce communication costs along with participate (at some level) in the
planning process, buy-in to the project plan, and be responsible for
completion of assignments
Question 7:
Explain what is meant by project governance arrangements and why they are
beneficial for a project of Hungry Koala.
Project governance is the management framework within project decision are
taken. This is consider to be crucial element of the project and it is includes
accountabilities and responsibilities that are related to the company. This is
beneficial for gaining single point of accountability. It includes advantage of
managing issues and providing accurate solutions.

Assessor’s feedback for ACTIVITY: 1A
This should be used by the trainer/assessor to document the learner’s skills, knowledge and
performance as relevant to the unit activity. Indicate in the table below if the learner is deemed
satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name
Assessor’s name
Unit of Competency
(Code and Title)
Date
Marking checklist Performance
Criteria*
1. Has the learner developed procedures for a project
authorisation of Hungry Koala?
Yes No
(Please circle)
1.1, 1.2 and 1.3
Performance
Evidence
Knowledge
Evidence
2.
Has the learner identified at least three (3) relevant
authorities for this project?
Yes No
(Please circle)
3.
Has the learner identified three (3) factors why it is
necessary for a project manager to seek and obtain
authorisation before proceeding each step in a project?
Yes No
(Please circle)
4.
Has the learner analysed three (3) required resources in this
project and relevant parties who can give an authorisation
to expend each resource?
Yes No
(Please circle)
5.
Has the learner explained the stages to confirm project
delegations for a case of Hungry Koala project?
Yes No
(Please circle)
6.
Has the learner identified one of the project delegations
and at least two (2) responsibilities for the project?
Yes No
(Please circle)
7.
Has the learner explained what is meant by project
governance arrangements and why they are beneficial for a
project of Hungry Koala?
Yes No
(Please circle)
Comments
Provide your (assessor’s) comments here:

The learner’s performance was: Not satisfactory Satisfactory

Activity 2A
Objective PC 2.1 - To provide you with an opportunity toidentify and negotiate project
boundaries with relevant stakeholders
PC 2.2 -To provide you with an opportunity toestablish measurable project
benefits, outcomes and outputs
PC 2.3 - To provide you with an opportunity to establish a shared
understanding of desired project outcomes with relevant stakeholders
Question 1:
Outline at least three (3) reasons why it is important to identify and document
project boundaries.
 This helps in defining where the project needs to be started and stop.
 This assist in determining roles or responsibilities of the team members
or workforce.
 This aid in successfully completing the project and reducing issues.
Question 2:
Prior to identify project boundaries of Hungry Koala, outline two (2) factors that
James needs to consider.
 James should consider is available resources in the company.
 James should consider the reduction of cost while conducting project
practice
Question 3:
Identify and explain how you can account for boundaries being negotiated
within the project.
The boundaries being negotiated with the project includes properly measuring
as well as auditable characteristics that are linked to the project objectives. It
has been seen and analysed that the boundaries are defined as measurable and
auditable characteristics and closely linked to project objectives. They create a
holistic project perception, determine limits and exclusions of the project, and
form the content of project scope in terms of expected results. Further, the
criteria such as the project phases along with the functions and features that
stakeholders require of a project and what is expected of the project, and what
goals are set for it are taken as the main for boundaries that are being
negotiated within the project.
Question 4:
Using a project of Hungry Koala as an example, discuss with your groupof 3-4
people or as instructed by the trainer.One person will play a role as James who
is a project manager.Others play roles of individual, or group of stakeholders.

Ensure that you use your own word to summarise in your individual workbook.
 According to Hungry Koala case study, identify project boundaries.
 Select and explain one method to document those project
boundaries.
 Give three (3) individual/group who James needs to negotiate project
boundaries with.
The method to document those project boundaries proper documentation of
the process.
Individual/group who James needs to negotiate project boundaries with are –
 Project manager
 Project leader
 Team member
It has been seen and analysed that the Setting “boundary conditions” at
the time of a project's approval is an effective way to create a “contract”
between the management and project teams. This contract allows teams to
move forward with minimal guidance as long as the boundary conditions
(typical cost, schedule, features & quality) are not crossed.
Question 5:
In your own word, define the terms of project benefits, outcomes, and outputs.
Project benefits is refer as the measurable improvement that deriving form a
result perceived as an benefit by one or more stakeholders that is responsible
to contributes to the achievement of desired organisational objectives.
Project outcomes can be describe as the changes that occurs that could be
consider as the result of your actions.
The project output can be refer as the deliverables of the project which could
be materials or the event created that are the results of the project.
Question 6:
According to a case study A, create measurable project benefits, outcomes, and
outputs against project plan. Also, describe how to measure each of these.
 The project benefits of this project is to improve the process of
developing mobile application.
 Project outcome is to reduce the cost of project.
 Project output is successfully completion of the project application.
Question 7:
Establish the most suitable communication channel that James can share
desired project outcomes among relevant stakeholders.

Emails could be consider as the most suitable communication channel that
James can share desired project outcomes among relevant stakeholders.
Assessor’s feedback for ACTIVITY: 2A
This should be used by the trainer/assessor to document the learner’s skills, knowledge and
performance as relevant to the unit activity. Indicate in the table below if the learner is deemed
satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name
Assessor’s name
Unit of Competency
(Code and Title)
Date
Marking checklist Performance
Criteria*
1. Has the learner outlined at least three (3) reasons why it is
important to identify and document project boundaries?
Yes No
(Please circle)
PC 2.1, 2.2 and
2.3
Performance
Evidence
Knowledge
Evidence
2.
Has the learneroutlined two (2) factors that James needs to
consider prior to identify project boundaries?
Yes No
(Please circle)
3.
Has the learner identified and explained how you can
account for boundaries being negotiated within the
project?
Yes No
(Please circle)
4. Has the learneridentified project boundaries?
Has the learner selected and explained one method to
document those project boundaries?
Has the learner providedthree (3) individual/group who
James needs to negotiate project boundaries with?
Yes No
(Please circle)

5.
Has the learner defined the terms of project benefits,
outcomes, and outputs in his/her own word?
Yes No
(Please circle)
6.
Has the learner created measurable project benefits,
outcomes, and outputs against project plan and describe
how to measure each of these?
Yes No
(Please circle)
7.
Has the learner established the most suitable
communication channel that James can share desired
project outcomes among relevant stakeholders?
Yes No
(Please circle)
Comments
Provide your (assessor’s) comments here:
The learner’s performance was: Not satisfactory Satisfactory

Activity 2B
Objective PC 2.4 - To provide you with an opportunity to document scope management
plan.
Question 1:
Briefly explain the procedures of developing a scope management plan.
 Collection of required inputs
 Develop work breakdown structure
 Identify project requirements
 Develop a scope statement
 Define a processes
The other vital steps for developing the scope management plan are listed as
below:
 Plan Your Scope.
 Collect Requirements.
 Define Your Scope.
 Create a Work Breakdown Structure (WBS)
 Validate Your Scope.
 Control Your Scope.
Question 2:
According to Hungry Koala case study, document scope management plan.
 Project requirements
 the stakeholders to be engaged in the project
 the deliverables of the project
 the sponsor acceptance, scope control, scope statement
 Work breakdown structure.
It has been analsysed and seen that the document scope management plan
tend to includes and comprise of the scope statement, a breakdown of project
requirements, and any expected deliverables for the project. Along with scope
plan document may also include a change control process, which is a process for
change requests that can prevent scope creep

Assessor’s feedback for ACTIVITY: 2B
This should be used by the trainer/assessor to document the learner’s skills, knowledge and
performance as relevant to the unit activity. Indicate in the table below if the learner is deemed
satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name
Assessor’s name
Unit of Competency
(Code and Title)
Date
Marking checklist Performance
Criteria*
1. Has the learner briefly explained the procedures of
developing a scope management plan?
Yes No
(Please circle)
PC 2.4
Knowledge
Evidence
2. Has the learnerdocumented scope management plan?
Yes No
(Please circle)
Comments
Provide your (assessor’s) comments here:
The learner’s performance was: Not satisfactory Satisfactory

Activity 3A
Objective PC 3.1 - To provide you with an opportunity toimplement agreed scope
management procedures and processes
Question 1:
Identify the term of scope management procedures and processes.
The term of scope management procedure and processes can be describe as the
process of identify or defining regarding what actions are needed to deliver a
project requirements.
Question 2:
Explain how each phaseof the project life cycle is relevant to each stage of Hungry
Koala project.
 Initiation Phase – In this stage project leadership team with the
knowledge, skills, and experience to manage a project.
 Planning Phase – In this stage project manager needs to develop a proper
plan so that all activities needs to successfully performed.
 Implementation (Execution) – In this stage project manager will
implement the practices of developing mobile application
 Phase and Closing Phase, with a project – In this stage project needs to be
successfully completed.
Question 3:
If you were a project manager of Hungry Koala (case study A), explain how you
would implement scope management procedures and processes. (Please further
describe each defined step in detail)
In this I will plan a proper scope of the project along with this collected required
set of information. In this I will define a scope so that all activities is correctly
completed. I will create a work breakdown structure as per which different
activities of project is correctly completed.

Assessor’s feedback for ACTIVITY: 3A
This should be used by the trainer/assessor to document the learner’s skills, knowledge and
performance as relevant to the unit activity. Indicate in the table below if the learner is deemed
satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name
Assessor’s name
Unit of Competency
(Code and Title)
Date
Marking checklist Performance
Criteria*
1. Has the learner identified the term of scope management
procedures and processes?
Yes No
(Please circle)
PC 3.1
Performance
Evidence
Knowledge
Evidence
2. Has the learner explained how each phase of the project life
cycle is relevant to each stage of Hungry Koala project?
Yes No
(Please circle)
3.
Has the learnerexplained how they would implement scope
management procedures and processes?
Yes No
(Please circle)
Comments
Provide your (assessor’s) comments here:
The learner’s performance was: Not satisfactory Satisfactory

Activity 3B
Objective PC 3.2 - To provide you with an opportunity to monitor impact of scope changes
within established time, cost and quality constraints according to change control
procedures
Scenario: According to Hungry Koala case study, its project scopes are enhancing a
new mobile application for Hungry Koala and providing a training to Hungry Koala’s
employees, riders, and relevant parties regarding the usage of the application.
In the process to complete the project, Hungry Koala needs to purchase some
parts of software from its supplier, unfortunately, both parties have an argument
during the meeting as they cannot agree on price so that the supplier refuses to
trade with Hungry Koala. As a result of this, the company needs to seek to buy
parts from others, and this is expected to take at least three (3) weeks. As a result
of this, Hungry Koala’s top management is worried that it will directly affect in time
and cost constraint for the project.
Question 1:
Use a provided table of Decision Matrix to analyse if the scope change will impact
on established time, cost, and quality of the project in accordance with the
company’s change control policies and procedures (This is in section H of a Hungry
Koala Case Study).
Guideline: you are required to fill up both rows (Project manager and project
sponsor). You are encouraged to think in both side opinion as if you were them
what would you analyse and decide to monitor the scope change.
Table A: Decision Matrix
Increase
Budget
Increase
Time
Increase
risk
Decision by Project manager
Decision by Project Sponsor
Note: please rate by using number 1-5 (1 = not impact on while 5 = severely
impact on)
Question 2:
Following your answer from question 1, if you were a top management of Hungry
Koala, what would you decide to minimise its impact on the deadline, budget, and
quality requirements according to change control procedures

Assessor’s feedback for ACTIVITY: 3B
This should be used by the trainer/assessor to document the learner’s skills, knowledge and
performance as relevant to the unit activity. Indicate in the table below if the learner is deemed
satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name
Assessor’s name
Unit of Competency
(Code and Title)
Date
Marking checklist Performance
Criteria*
1.
Has the learner used a provided table of Decision Matrix to
analyse if the scope change will impact on established time,
cost, and quality of the project in accordance with the
company’s change control policies and procedures?
Yes No
(Please circle)
PC 3.2
Performance
Evidence
Knowledge
Evidence
2.
Has the learner identified what they would decide to
minimise its impact on the deadline, budget, and quality
requirements according to change control procedures if
they were the top management of the company?
Yes No
(Please circle)
Comments
Provide your (assessor’s) comments here:
The learner’s performance was: Not satisfactory Satisfactory

Activity 3C
Objective PC 3.3 - To provide you with an opportunity to identify and document scope
management issues and recommend improvements for future projects.
Question 1:
From a case study of Hungry Koala, outline three (3) examples of issues and
solutions of scope management.
 Not including all work can be consider a the crucial issues and in order
to overcome this issue, solution is to provide motivate all workers to
effectively work.
 Increase in cost can be consider as the issues and its solution is to
develop a proper budget in order to reduce cost.
 Lack of time is also issues and its solution is to create proper time
management plan.

Assessor’s feedback for ACTIVITY: 3C
This should be used by the trainer/assessor to document the learner’s skills, knowledge and
performance as relevant to the unit activity. Indicate in the table below if the learner is deemed
satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name
Assessor’s name
Unit of Competency
(Code and Title)
Date
Marking checklist Performance
Criteria*
1. Has the learner outlined three (3) examples of issues and
solutions of scope management.?
Yes No
(Please circle)
PC 3.3
Performance
Evidence
Knowledge
Evidence
Comments
Provide your (assessor’s) comments here:
The learner’s performance was: Not satisfactory Satisfactory

Summative Assessments
Section A: Skills Activity
Objective: To provide you with an opportunity to show you have the required skills for this unit.
A signed observation by either an approved third party or the assessor will need to be included in
this activity as proof of completion.
This activity will enable you to demonstrate the following skills:
 Reading:
o interprets and analyses information from a range of complex texts
 Writing:
o develops project documentation and procedures using formats and language
appropriate to context
 Oral communication:
o participates in discussions and negotiations using clear language and appropriate non-
verbal features
o uses active listening and questioning to elicit views and opinions of others
 Numeracy:
o interprets numerical information to determine project timelines and measure outcomes
against project scope
 Initiative and enterprise:
o adheres to organisational policies and procedures and considers their own role in terms
of its contribution to broader goals of work environment
 Teamwork:
o identifies and uses appropriate conventions and protocols when communicating with
diverse stakeholders
o collaborates with others to achieve joint outcomes, playing an active role in negotiating
and facilitating agreement
 Planning and organising:
o sequences and schedules complex activities monitors implementation and manages
relevant communications
o makes a range of critical and non-critical decisions in relatively complex situations,
taking a range of factors into account
o uses experience to reflect on ways variables impact outcomes and identify future
improvements.
These requirements are covered by Activity 1A – 3C and Section C (Performance Activity)

Section B: Knowledge Activity (Q & A)
Objective: To provide you with an opportunity to show you have the required knowledge for this
unit.
The answers to the following questions will enable you to demonstrate your knowledge of:
 Components of a project scope-management plan
 Factors likely to impact the project scope
 Formal change-control processes
 Methods for measuring work outcomes and progress against plans
 Methods for segmenting and documenting a work breakdown structure
 Problem areas likely to be encountered in scope management
 Procedures for reporting scope change
 Project life cycle and the significance of scope management
 Project management tools used for managing scope
 Roles and responsibilities of the project manager in relation to project planning
 Types of project initiation documentation.
These requirements are covered by Activity 1A – 3C and Section C (Performance Activity)

Case Study B: Momentum Company
Momentum Company is based in Vevo Harbour, QLD. The business was established in 2012 and it
represents the largest project assistance in Australia.The company has been contracted to manage a
marketing project for the Good Work Company. Good Work Company is a new Healthy Food
Company which was established in the past few months. The company is looking to promote a range
of its organic products. Therefore, Kate, a project manager of Momentum Company, suggests
building up the project to plan for Trade Show.
The company’s target customers are those who enjoy organic and clean food
The age range of Australian consumers buying products is between 27 and 65.
Main Marketing communication platform: Website, Facebook, Twitter, Instagram
Project Scope: Establishing a trade show to promote a range of products to be known in the market
Project budget:$50,000
Project Timeframe: 4 weeks
Project Milestones:
 Plan the project scope
 Design and decorate the show area
 Source the required equipment
 Install and test electric equipment (Microphone, Speakers, Projector, Computer etc.)

Section C: Performance Activity
Objective: To provide you with an opportunity to demonstrate the required performance
elements for this unit.
This activity will enable you to demonstrate the following performance evidence:
 Manage project scope on at least two occasions.
In the course of the above, the candidate must:
 Collaborate with stakeholders to produce a scope-management plan
 Review and document the scope-management implementation and recommend
improvements.
Question 1:
Prepare a scope management plan for the project depicted in case study B.
Guideline: Make sure that a scope management plan include the following elements; however, you
can add further detail if you would like to:
 Stakeholders who will be involved in the project and their specific roles
 Required resources such as Human Resources, Physical Resources, Financial Resources
 Expected outcomes.
 Create a work breakdown structure (WBS) to undertake relevant tasks

Question 2:
When you have completed a question 1, work in a group of 3-4 people or as instructed by the
trainer.
 One person will play a role as Kate who is a project manager and presents your work of a
scope management plan.
 Others play roles of relevant stakeholders have the authorities to make decisions regarding
the project.
 Make sure that you and your group members use both active and passive listening to explain
clearly to each other, use appropriate body language where is required and collaborate to
reach a joint understanding.
 Use your own word to summarise and make not in your individual workbook
A. Briefly present a scope management plan with your group.
B. Others provide constructive feedback to the presenter.
C. Identify at least one event which could impact on a project and what factors to create project
issues and what changes or improvements you could implementfor a scope management plan.

Assessor’s feedback for Section C: Performance Activity
This should be used by the trainer/assessor to document the learner’s skills, knowledge and
performance as relevant to the unit activity. Indicate in the table below if the learner is deemed
satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name
Assessor’s name
Unit of Competency
(Code and Title)
Date
Marking checklist Performance
Criteria*
1.
Has the learner prepared a scope management plan for the
project depicted in case study B.
Yes No
(Please circle)
Performance
Evidence
Has the learner included
 Stakeholders who will be involved in the project
and their specific roles
 Required resources such as Human Resources,
Physical Resources, Financial Resources
 Expected outcomes.
 Create a work breakdown structure (WBS) to
undertake relevant tasks
In a scope management plan?
Yes No
(Please circle)
2.
Has the learner briefly presented a scope management plan
with their group?
Yes No
(Please circle)
Has the learner received constructive feedback from the
group?
Yes No
(Please circle)
Has the learner identified at least one event which could
impact on a project and what factors to create project
issues and what changes or improvements you could
implement for a scope management plan?
Yes No
(Please circle)

Comments
Provide your (assessor’s) comments here:
The learner’s performance was: Not satisfactory Satisfactory

Competency record to be completed by assessor
This should be used by the trainer/assessor to document the learner’s skills, knowledge and
performance as relevant to the overall unit. Indicate in the table below if the learner is deemed
competent or not yet competent for the unit or if reassessment is required.
Learner’s name
Assessor’s name
Unit of Competence
(Code and Title)
Date
Has the learner completed all required assessments to a satisfactory standard? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner to prove
their competency across the entire unit?
Yes No
(Please circle)
Learner is deemed: Not yet competent Competent
Comments from trainer/assessor: