MANAGEMENT. 2. : MANAGEMENT. 0. BUSINESS COMMUNICATION.

Running Head: MANAGEMENT 0
BUSINESS COMMUNICATION
[Document subtitle]

MANAGEMENT 1
Every country has its own communication practices that make people understand each
other emotions well. It is a gateway through which a person expresses what they want to
communicate to the people in an effective manner. The greeting styles differ across the world
(Tili & Barker, 2015). A namaste in India to a warm hug in America, the both style means
welcoming a person with warmness. It becomes important to understand the patterns of
communication of a country where a person works as it becomes easy to understand each other
emotions (Cenere & Lewis, 2015). In a following essay, an international agricultural company
has hired ten employees from different countries who will be joining the company after six
weeks. For their arrival, a document will be prepared that will specify the competent and
incompetent behaviors at Australian workplace to ease their settlement at Australian workplace.
Australia is a multi-national country where people from various nations are settled and
work for their livelihood in many Australian companies. Although, people of various culture and
traditions work in Australia but the country has its own patterns of communicational styles
(Barker & Mak, 2018). It becomes important to understand their patterns of communication to
deal with them effectively. Australians have the habit of putting things directly. They tend to
avoid any kind of diplomacy in their behavior by being blunt and speaking to the point.
Australians cherish the quality of being direct in their opinions. They are fearless to what people
might think so they speak plainly of their opinions (Brandt & Uusi-Kakkuri, 2016). The swanky
people are disregarded in Australia so it is always advisable for people to have less egotistical. In
a workplace, humor is highly pervasive. According to majority of Australians, Humor makes
things light at workplace. One can find from the Chief executive officer of the company to the
supervisor indulged in light humor. The people of other culture might find it an inappropriate,
when a senior manager brings humor in one of the official things. There is a casual approach in
addressing employee and employers at workplace with their first names. The usage of the
educational titles is rare at workplace (Brink & Costigan, 2015).
In an Australian workplace, it is essential to give prior information in the meeting. An
individual must share the written agenda to the person with the whom the meeting would be held
(Douglas, 2017). The clearly specified objectives make it easier for the company to held a
meeting with the person. The punctuality is the highly favored habit in the Australian culture.
Every employee who is appearing for the important meeting or a business deal is expected to

MANAGEMENT 2
arrive at the designated time (Douglas, 2017). There is high usage of business cards for
introduction and the exchange of cards take place without formality. In the time when the person
introduces himself to the person, he should address himself with the full name and at the same
time, expecting them to address with the first name. To initiate the conversation with the
colleague at work place, an individual must start the discussion with the informal conversation
but the informal conversations should not include anything personal. When a fresher joins an
Australian company, he should be formal in his introduction. The introduction should consist of
brief explanation of person’s credentials and previous experiences. The personalities of
Australians are composed, they want to feel relaxed even in the situations of emergency
(Gonçalves, 2016). They manage the things of emergency from the position of composure.
The attitude of the Australians seems casual but it important to take their conversation
seriously. The causality in their attitude is reflected as in the meeting anyone irrespective of their
position in the business hierarchies can put forth their opinions fearlessly. In the negotiation and
bargaining skills, one should state their intentions and dialogues clearly with facts as any kind of
unsupported arguments must not be used during discussion. The power position is used in the
office to put forward the opinions strongly. The process of taking a fruitful decision in Australia
takes time as in every decision making the subordinates are consulted that shows the importance
of every employee in the Australian office (Keyton, 2013).
The business relationship is of importance for Australians and they maintain the
relationship for a long-term. The open relationship which the Australians follow leads to better
understanding among people (Mao & Hale, 2015). Australians are concerned with maintaining
the good relationship with people usually the relationship maintained is after knowing the
longevity the robust position of business. As maintaining relationships require appreciation in the
form of gifts to another person. In Australia, it is not important to appreciate the efforts of the
other person as there is lack of expectation from the other employees for gifts. The gifts received
could be admired by the person around. It is important to understand that giving gifts to the
people should not portray any negligible behavior of bribery. The other important traits to take
care is the maintenance of reliability among employees. The business promises should not be
broken as it breaches the trust among employees (Moore & Morton, 2017).

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Every culture of the company has some competent and incompetent behaviors to be taken
in account. As the employees from different nations will be working in the Australian company.
it is important to consider some of the competent and incompetent behaviors at the Australian
workplace. Some of the competent behavior to accommodate in the Australian working
environment include straightforwardness and casual attitude (Roshan & Carr, 2016).
Straightforwardness is the most important competent behavior while working at Australian
organizations. Straight forwardness suggests being clearly specifying the opinions or perceptions
to the party rather than confusing them with diplomacy. The behavior of directness is highly
valued in the organizations. No intimidation of status of an individual in the company decreases
their bluntness in the speech (Mascle, 2013). They are fearless to put forward all their opinions.
It is advisable for the new employees from different nations to be blunt in their approach while
communicating in the Australian company as this would avoid any type of confusion. Even there
are open feedbacks in the organization that initiate any kind of changes required in the
organization. For example, there is an Australian CEO who asks for the feedback from the new
Indian Employee. The employee out of shyness do not complain about the incident of
harassment to the CEO that leads to the episode of misunderstanding between the employees and
the CEO. It becomes important for the employees to communicate clearly regarding their
opinions and perceptions to the person.
The second important competent behavior is having a casual attitude, Australians are
usually casual with their behavior (Shah & Barker, 2017). There is always a sense of humor
running between the layers of management. The sense of humor is responsible for maintaining
the lightness in the working environment of the organization. It is advisable for the new
employees to develop the tactics of incorporating humor in the conversation as this would be
initiate the good social bonding between the employees in the organization. There would be
greater level of understanding as the new employees will not feel bad when their Australian co-
workers’ trolls them out of humor (Shah & Barker, 2017). They will not take everything
personally or seriously as they would have greater understanding about their behavior. For
example, the senior manager out of humor trolls regarding the behavior of an American co-
worker and the American worker gets upset on this that results in the lowered productivity of the
employees (Gut & Gorbaniuk, 2017).

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Besides the competent behavior, there are incompetent behaviors that are to be avoided at
all cost. The incompetent behavior includes tardiness and improper conduct. Australians value
punctuality at the work place. They want everything should be conducted in time. Any delay in
delivering the task or attending of the meeting is considered an unacceptable behavior in the
organization. it is important for the new employees to take care of delivering task or checking in
time at office to avoid any bad performance feedback from the employer. For example, a new
employee has a good performance in the Australian company but is never on time. the lack of
punctuality could earn him a low point in performance feedback. The other incompetent behavior
includes the inability to inform the objectives for any professional task. The Australians respect
preciseness and clarity in the things. Any kind of vagueness in professional things could trouble
an Australian. Therefore, it becomes essential for the employees to mention the things.
.

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