Management and Administration of Operations: Prioritizing Operational Performance over Innovation

This report discusses the importance of operational performance over innovation in companies like Blockbuster. It explains the applications of operational performance and identifies the reasons why it was prioritized over innovation. The report also suggests ways in which Blockbuster could have innovated without compromising on operational performance. The subject is management and administration of operations, and the course code and college/university are not mentioned.

Management and
administration of
operations

Table of Contents
INTRODUCTION .........................................................................................................................1
MAIN BODY .................................................................................................................................1
What are the applications of operational performance :- ..........................................................1
Identify and discuss what were the reasons why operational performance was prioritised over
innovation?..................................................................................................................................2
What are the innovations that Blockbuster could have done to bring in innovation that would
have not had a serious operational
impact, yet allow them to be competitive?.................................................................................3
CONCLUSION ..............................................................................................................................4
References:.......................................................................................................................................4

INTRODUCTION
Company today are facing challenges of heavy rivals in order to improve efficiency and
productivity. They required to respond to market change through the constant development
of their model, creation , recitation and system or services, as developed in performance
derives in huge measures from innovation (Hartmann, Weiss, , Newman, . and Hoegl, M.,
2020. As per many service industry are investing substantial resources in technological
innovation such as enterprise information detailing system. In this report will justify the failure
faced by the blockbuster company while Netflix establish their business in the market. This
assignment will determine and identify that why organisational performance is prioritise in
comparison of innovation. Further it will cover that what steps can blockbuster take in order to
make it more competitive.
MAIN BODY
Developing industrial efficiency is a continuous process. The establishment of industries
came at a time when the producers was going through a duration of stagnancy.
Developing operational performance with in industrial starts with measurements to
evaluate the operational level of a facility (de Carvalho Spínola, . and Cotton, , 2022)).
Various metrics such as total tools effectiveness and machines uses are compared against
benchmark information to discover discrepancies. The data driven procedure to deviation
gives the foundation for plant optimization. Minimising operational values during ensuring
that throughout quality remains at the highest level is one way to achieve profitability.
Operational performance is the ability of enterprise to deliver goods and services to users
using economical processes. This explanation of operational performance highlights its
close association with lean manufacturing and six sigma study to have increment with in
the company.
What are the applications of operational performance :-
Here are some basic points that will show the application of organisational performance.
1. Resource tracking and management :- the throughout quality of a production cycle is
analysed by the resources used by the manufacturing process. Increasing users
service levels also needs completing users requirements orders and delivering
finished goods with in the particular delivery date. Using automation industrial
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solutions just as autonomous strategy that speed up the production cycle (.Pärl, and et.,
al., 2020).
2. Operator management :- the majority operations remains as crucial assets to fulfil
users orders. Although industries promises to satisfying automation most facilities
still rely on manual working class to implementation constant training are
operational performance planning that optimize productivity.
3. Predictive maintenance :- faulty tools and unplanned downtime impact
productivity in diverse manner. Equipments downtime can reduce the concentrate
of operators,lead to material waste and impact the quality of goods produced. Hence,
predictive maintain strategies develops the performance of producing tools and the
quality of throughout attached to a production cycle.
Identify and discuss what were the reasons why operational performance was prioritised over
innovation?
A business operations includes all the things it does to make goods and services. If
the operations efficient the person could be wasting during maintain quality and offers.
The management can measure efficiency by comparing the productivity. It can be recorded
but stocktakers or found on the financial statements . As it beneficial for the blockbuster as
it reduces the cost, increase output and grow the business in the market place. More it can free
up the time to spend ,operating on the company, or family time or a holiday. It can assist a
business meet users wants faster. Blockbuster provides first priority to the operational
performance as it makes the business more effective and competitive in the market place. It is
easy to understand why company enjoyed so much success. They offers an easy way for
users to acquire the games and movies that they offered simple, they proceed to offer the
in store services for a amount that person liked and arguably even experience of
introducing their application for playing games and movies where as Netflix uses innovative
techniques in order to introduced their services through digital ways and different kinds of
innovation (.Burke, , 2020). This is giving high competition in the market. Consider company
has to face a huge loss when Netflix started providing services. It is important to have
innovation with in the company but it is also compulsory to have the operational performance
in the company in order to manage the working and operations so that it can be have a
successful and systematic working in the organisation. This playscript is already potent
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enough in day-to-day life, however it is particularly potent in the business world. A failure to
innovate in the business world can leave you gimp behind contender who are soaring because
they decided to update their business model. This is peculiarly important in the modern world
because of the huge technological advances; it would be, in my opinion, an outrageous decision
to not introduce and include technology within a business model. Some companies, however,
have failed to make such moves and have, therefore fallen off the top of the stairs. For the
company operational performance is crucial for quality of goods and services that are of
top in nature. The users satisfaction is earn by the giving them the attractive services. The
company provides priority to operational performance as this assist in tracking resources
and management that is used in manufacturing process. The effective operations
performance increases satisfaction of users and creates business more competitive, when the
emerge of Netflix it brings certain creativity in its services which effected blockbuster and
happen huge deduction in revenue .
What are the innovations that Blockbuster could have done to bring in innovation that would
have not had a serious operational
impact, yet allow them to be competitive?
Innovation is refers to the creative activity which is being done with the aim of having a
good business and good brand value in the market so that they can have a great and lon g
term sustainability in the market place. This include technology and modification in
performing actions (,Gobeo,, Fowler, and Buchanan, ., 2018). This is also consider various
ways to attract the users and many others new customers . Managing or innovations the
level of performance has been recognised as one of the initial issues that organisation are
strangling with. Thus they implement that are allegedly better capable to finish. The
blockbuster can bring innovation in their working to be competitive. The Blockbuster could have
provide better customer services and should created original films and hosted premieres of films.
To promote a new film release the actor can be invited. The blockbuster is required to adapt new
trends, technologies as well as it must learn from competitors. It could have open an online rental
streaming services for online users as it were competing against Netflix. The blockbuster can
have run outdoor or drive in cinema events with specific nights such as 80s or super hero movie
nights. For the business marketing is important. The blockbuster could focused on customer and
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their happiness which can help them the way they market their brand to consumers, being
customer-focused.
For the business marketing is crucial they spread awareness of the services and
concentrate on users and their needs and wants which can assist them the manner they sell
their brand to users , being customer centred.
The company can have membership card or packages which could be its speciality in
providing goods and services. That will be assisting in adding some points and discounts
and along with this it assist in distinguishing from rivalry. The company dont know that
two organisation must work together. The netflix will handle digital presence and
promotion or company can advertise netflix in the stores. The creativity establish new
manner and gain rivalry border when challengers introduce new and technologies for
transforming market (Deighton, 2018).
The company can move to the constant procedure of development that is utilised to
ensure living and adapt a various technology to be more competitive and top brand in the
market place. This is compulsory for the company to adapt business startegy and technology
so that they can be more capable to act like a brand in international market . In current era the
business which are small in size are being established because of the innovation and
CONCLUSION
It is concluded from report that developing efficiency of an industry is a constant process.
This betterment of operational performance start with valuing to evaluating the production
level of facility. As been discussed in above report that why operational performance is in
priority in comparison of the innovation in the considered company. After that it is explained
that the what steps can blockbuster can take in order to be the best competitor in the company.
The blockbuster leadership losses in knowing rapidly changing marketing condition.
Theses rapidly changing technology can be beneficial for the company to work on the industry
or to be in the market. The team of operational direction attempts to proportion cost with income
and aims to succeed high operational income.
References:
Books and Journals
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de Carvalho Spínola, S. and Cotton, A.M., 2022. From corporate to organisational diplomacy. In
Diplomacy, Organisations and Citizens (pp. 63-80). Springer, Cham.
Deighton, C., 2018, February. Effective information exploitation: A challenge for military and
business organisations. In Contemporary Ergonomics 2007: Proceedings of the
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Nottingham, UK (p. 99). Taylor & Francis.
Gobeo, A., Fowler, C. and Buchanan, W.J., 2018. 2 Organisations, Institutions, and Roles.
Goni, F.A., and et., al.,2021. Sustainable business model: A review and framework development.
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Malatjie, I., 2018. Entrepreneurial orientation: performance level of public sector organisations
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