οAlan Joyce is an Irish-Australian Businessman. οAlan Joyce is recently CEO of Qantas. οIt also worked in different functional areas such as operations, marketing and sales. ο About Alan Joyce
οDiverse approach: Alan Joyce believed in recruiting people from different background irrespective of their caste, culture or religion. What made Alan Joyce a successful leader
οLeading business in influencing way: Alan Joyce always believe in influencing people through its positive leadership approach.
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οBusiness results: it is one of the most effective way to measure the leadership effectiveness because a good leadership always brings the positive business results. Ways to measure their leadership effectiveness
οCustomer assessment: it is also one such way to know the effectiveness of leadership because a positive leadership always brings the positive impact on its customers.
οFacing crisis situation in effective manner: the positive leadership approach of Alan Joyce has helped it in facing the crisis situation effectively and bring the success. How Alan Joyce performance contributed to the business success
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οPositive brand image: Alan Joyce leadership approach ahs helped Qantas in gaining the positive approach for its brand as well as gained the positive customer feedback.
οAlan Joyce has followed the positive leadership approach to lead its employees. οDuring the crisis situation also, Alan has always believed in taking innovative approach. Conclusion
οHemlin, S., Allwood, C.M., Martin, B. and Mumford, M.D. eds., 2014. Creativity and leadership in science, technology, and innovation. United Kingdom: Routledge. οQantas 2017. Qantas CEO. \[online] Available From:https:// www.qantas.com/au/en/qantas-group/acting-responsibly/our- leadership.html οOβNeill, R., 2016. The importance of a diverse and culturally competent workforce.Busidate,24(3), p.9. οWhite, L., 2018. Qantas still calls Australia home: The spirit of Australia and the flying kangaroo.Tourist Studies,18(3), pp.261-274. οMuenjohn, N., McMurray, A., Fernando, M., Hunt, J., Fitzgerald, M., McKenna, B., Intezari, A., Bankins, S. and Waterhouse, J., 2018.Leadership. Cambridge University Press. References