Management and Leadership Skills

Running head: Management and Leadership Skills
Management and Leadership skills

Management and Leadership Skills 2
Introduction
The main aim of this essay is to address the reasons causing workplace conflicts and evaluates
the approaches for effective conflict management.
Reasons causing workplace conflicts
According to Currie Gormley Roche & Teague (2017), workplace conflict is held by trade
representatives as well as personnel managers. Along with this, some focuses on occasional
industrial arguments as liberating that generates bad opinion among workforces as well as
management. In an analytical manner, it is stated that grievance and disputes can arise due to
market relations such as difference over labor pricing as well as, from the managerial relations
like differentiation over application regarding management power. The key reason for causing
conflicts is trade unions entering into a collective agreement with the employers. It creates
conflicts in assigning the rights and obligation for enterprise and individual employees.
In contrast to this, Carmody-Bubb Duncan & Ree (2015) stated that conflict can be seen as
challenging factor at the workplace that creates due to lack of trust, closeness where people feel
fear to raise their questions as well as concerns about consequences. It can also create the tension
along with disruptive behavior at the workplace.
On the other side, Yen Abosag Huang & Nguyen (2017) evaluated that emotional conflict is
illustrated as the perceived and recognized interpersonal incompatibilities within the group that is
relied on personality clashes as well as friction. Emotional conflicts can be demonstrated as
harmful as they could be personal and denigrates the relationships as well as emphasizes on non-
task associated disagreement among parties. It is specifically destructing the collaboration within
a relationship, resulting in a lack of coordination as well as disputes between parties within the
liaisons. In contrast to this, task conflicts are perceived and recognized disagreement within the

Management and Leadership Skills 3
group regarding the task that should be performed along with emphasizes on judgemental
differences regarding the best method for attaining the objectives of a company.
Approaches for effective conflict management
According to Currie Gormley Roche & Teague (2017), effective conflict management strategy is
beneficial for avoiding the conflicts at the workplace. The best way that a company can use is
workplace conflict management entails the diffusion of ADR (Alternative dispute resolution in a
different manner. In contrast to this, another strategy for a company is updating conflict
management practices and procedure by ad hoc and gradually transformation. Another technique
is that a line manager should play a stronger role in problem-solving at the workplace. The
motivation for using these strategies is to endorse the informal conflict management.
The term ADR could be applied to a mode for dealing the conflicts as well as disputes entailing
the individual workforces. In the context of disputes and grievances are surrounding the
individual employment rights. Moreover, coaching as well as mentoring activity facilitates the
opportunity to line manager to address whether workforces are unsatisfied with any concept of a
company or whether they are facing the workplace issues.
In contrast to this, Carmody-Bubb Duncan & Ree (2015) opined that there are different types of
conflicts style that must be used for avoiding the conflicts at the workplace. These conflicting
styles are based on the five-factor model. The first style is integrating style that characterized
through the open exchange of data and where innovative results to the problem can be achieved.
Another conflict style could be an obliging style that is used to make a greater attempt for
accommodating the issue related to the other people over one’s own. The dominant style can be
also considered as an unreceptive strategy where disagreement can be avoided as well as, no
resolution usually considered. Another style is compromising that considered as entailing the