Management and Measurement of Performance | Report of Tesco Plc
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Added on 2019-12-28
Management and Measurement of Performance | Report of Tesco Plc
Added on 2019-12-28
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CASE STUDY REPORT
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................3Organisational Performance Management and Performance Measurement....................................3Communicating Performance to Stakeholders.................................................................................4Risk Management by Tesco Plc.......................................................................................................4Quality management and Improvement...........................................................................................5Financial Performance.....................................................................................................................6Customer and Client Perspectives...................................................................................................6People perspective...........................................................................................................................7Implementation Issues.....................................................................................................................8Recommendations for Improvement................................................................................................8REFERENCES..............................................................................................................................10
INTRODUCTIONPerformance of the company playing the key role in the industry because on the basis ofthis an entity able to create image within the market segment in which it operates. In context tothe performance, there are two aspects comes into consideration which are like as measure andmanage which both are highly necessary to use at the working environment. At the present casestudy, there is Tesco Plc is selected which is one of the largest business organisation operates inthe industry of UK's retail sector. The current report shows about the management andmeasurement of performance of the company with the help of different types of techniques andtools of the performance measurement. Moreover, it focuses about the different perspective ofperformance like as financial, customers, people as well as client towards the Tesco Plc. At theend of study it describes regarding to the issues which comes into consideration whileimplementing the plan of business. Organisational Performance Management and Performance MeasurementTesco Plc is a UK largest retailer company, which gives the employment opportunityapproximate 470000 people around 14 countries. Organization performance management andmeasurement is the best way to analysis the company's actual performance. To manage theperformance of Tesco Plc, there are many strategies are framed for the growth of theorganisation (Van Dooren, Bouckaert and Halligan, 2015). In this way, Tesco management teamdecided to make a performance management framework that would provide the outline objectiveof the company. To manage the performance, Tesco Plc follow the corporate steering wheelstrategy so that they can communicate with there members easily. This strategy will focus tomaximize the profit, grow there sales, responsible for the fair and honest work. This strategy isfocus time and money people perspectives. To measuring there performance Tesco Plc considerthree approaches such as economy, efficiency and effectiveness approaches. In economyapproach, Tesco always try to maintain there cost, time and quantity or quality of there products.Tesco also manage there human and financial resources so that it can not make negative impactin there performance. By using efficiency approach, Tesco plc uses there tactical level and all theactivities which bare performed as per there results perspective. Tesco Plc also follow theeffectiveness approach, in this they can focus on there target groups or clients and they alsofollow there strategic level performance (Delivering Success: How Tesco is Managing,Measuring and Maximising its Performance, 2017).
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