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Assignment on Management and Operation (Doc)

Added on - 08 Dec 2020

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MANAGEMENT ANDOPERATION
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11. Introduction to the company and organisation chosen and its management structure............12. Description on manager and leader and comparison in their roles and characteristics withspecial reference to organisation................................................................................................2.Define the difference of managerial function and leadership roles with apply range ofmanagement theories..................................................................................................................4Different management and leadership theories to support growths and sustainableperformance................................................................................................................................4Description on the strength and weakness of different theories and approaches........................5Description on how managers and leader impacts on the organisation and providerecommendation for future improvements.................................................................................5TASK 2............................................................................................................................................6Description on introduce operation management and explain key approaches to adoptedenterprise.....................................................................................................................................6Identification on the roles and responsibilities of manager and leader in successfulmanagement of the organisation................................................................................................7Define the importance and value of key approaches to operation management........................7Evaluation on how managers and leader can be effective in terms to improvement operationalefficiencies.................................................................................................................................8Description on the impact of external business environment on the operation managementdecision of firm. \........................................................................................................................8
Critical evaluation on application of operation management to manage the factors..................9Suggest recommendation to bring improvement in future by the enterprise.............................9CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................11
INTRODUCTIONThe term management can be derived as process that works as to accomplish the desireand objectives with the use of available resource effectively and efficiently. The termmanagement may be inclusive of the activities as are planning, organizing, staffing, leading,directing and controlling the organisational activities in the effective manner. The term operationmanagement is that area that concerned with designing, controlling the process of production andredesigning the business operations (Fogliatto and et.al., 2018). This both are crucial element inorder to bring the systematic working in the enterprise.The present report is depend on the business activities of the Mark & Spenser, it is globalleading brand and engaged in the services that work as to provided service in the manner as food,clothing retailer. This is one of the largest organisation and promote their business activities inthe effective manner. Furthermore, report will look over the things as are characteristics of leaderand manager, managerial and leadership theories, key approaches to operation management.Lastly, the recommendation has to be given in terms for the future improvement in theenterprise.TASK 11. Introduction to the company and organisation chosen and its management structure.The Marks & Spencer is one of the most large British multinational retailer chain in theLondon. It is also listed on the London stock exchange. This firm deals in the services as shop,clothing, home, furniture, beauty, food, wine, flowers and gifts. The company was taking variousinitiatives in terms to render good services to the customer. They works as to provide the qualityproduct to the customer with the innovative products. They all were taking effective steps interms to provide the beneficial services to the customers.Management structure of Marks & SpenserThe organisation structure of Marks & Spenser is a flat and this types of the organisationhas flat structure. In this types of organisation structure there has limited level of managementbetween the administrative and front line employees. In this, the structure is followed by theenterprise in terms to encourage the employees in manner to adopt effective decision makingprocess. This company also has franchise outlet the overseas. The employee will be providing1
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