Role of Leaders and Managers in Operation Management

This article discusses the role of leaders and managers in operation management, focusing on their responsibilities and impact on organizational success. It explores different theories of leadership, such as situational leadership theory, contingency leadership theory, and system leadership theory. Additionally, it examines the role of leaders and managers in key approaches to operation management, such as Six Sigma. The insights provided in this article can help organizations understand the importance of effective leadership and management in achieving operational excellence.