Management and Operations Assignment PDF : Mark and Spencer
18 Pages5996 Words450 Views
Added on 2021-01-02
Management and Operations Assignment PDF : Mark and Spencer
Added on 2021-01-02
ShareRelated Documents
Management and Operation
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1. Compare different roles and characteristics of leader and manager.....................................1TASK 2............................................................................................................................................4P2. Role of leader and functions of a manager in different situations........................................4P3. Different theories and models of approach...........................................................................5TASK 3............................................................................................................................................6P4. Approaches to operation management and roles of leader and manager..............................6TASK 4............................................................................................................................................8P6. Impact upon operational management and decision making by leaders and managers........8CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10
INTRODUCTIONOperation management plays a crucial role for every organisation. It is a significant partof management which deals with designing, controlling and organising the production process ofproduct and services (Bahmani-Firouzi and Azizipanah-Abarghooee, 2014). The main aim ofthis report is to provide vital information related to operations such as efficient utilisation ofresources as per customer requirement. This project will help in to understand about operation management. It contains roles andcharacteristics of manager and leader of Mark and Spencer company. It is a retailer in UK andhas around 1380 stores in the world. It has a wide range of their own brand food, clothing andhome products. It focus on managerial functions by using theories and concept. It also includesdescription about different approaches and importance to operation management.TASK 1P1. Compare different roles and characteristics of leader and managerIn Mark and Spencer organisation leaders and manager plays a major role to accomplishbusiness objectives. This also sells women-wear, menswear, kids wear, beauty, home productsand many more. They assist in guiding and understand how to improve their current positionwhile performing their task (Bahn, 2013). The role and characteristics of leader and manger aredescribed in detailed as:LeaderThese are the people who guides and direct their followers in accomplishing objectives ofa business firm. They provide an appropriate information about desired vision to sub- ordinatesso that they will their efforts in correct direction to achieve required targets properly. Leaders areresponsible for making strategies and planning to achieve their objectives. This can be donethrough motivation, innovation, setting up of teams to perform in well manner. It is require atevery stage of Mark and Spencer. They encourage and support their team members to attain theirobjectives on target (DeAnnaand et. al., 2010) . The roles of leaders are defined as follows:Provide instruction and guidelines: Leaders assist in providing instruction, guidelinesand direction to their subordinates while performing their task. This will bring efficiencyin their work and accomplish objectives within the targets.1
Influence the behaviour: Leaders possesses s quality to influence the behaviour of anindividual which help them to attain interest as well as work in effective manner. Thismakes leader work simpler and easily and enhance the working conditions of anindividuals. Team building: The main purpose of leader is to engage people in their work. This canbe done through building up of teams which can co-relate employees work to establishbetter working condition in a business organisation (Eyal and Haim, 2014) .Characteristics of leadersCommitment towards target: Leaders provide commitment through which followerscan obtain specific targets of business enterprise. If set objectives is not meant thencompany will not be able to get success in their field which can bring downfall in theirbusiness. It helps to work in a proper manner that can provide direction by leaders toachieve them.Confidence: It is an essential part of leader personality which boost other to follow thepolicies and strategies. Leaders confidence help their followers to perform their task ontime with an effective manner (Hammill and Tanner, 2011).Manager Management is an art of doing work together more efficiently and effective manner. Thiscreates business which help an organisation to earn profits. These are the person who design andmanage work in a particular direction of pre-determined goals and objective of a business firm.For a successful enterprise it is necessary to accomplishment of goals, while developing or usingrelevant strategies to plan the work of staff for achieving business objectives. Manager distributetheir task in various level for obtaining desired objectives (Handschin and Petroianu, 2012). Therole of manager is discussed below as:Management of resources: Operation management plays leading role in managing bothraw material and personnel. This helps in accessing the needs, hiring employees andplanning for near future goals.Financial management: Manager helps in budgeting, controlling costs and keep trackingthe records of financial statement. The general purpose of manager is to keep eye on salesreports, business forecasts which assist to attain business profits. 2
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Management and Operation Assignment - Mark and Spencer organisationlg...
|15
|4521
|124
Management and Operations Assignment: Marks&Spencerlg...
|19
|5988
|21
Management and Operations in Mark and Spencerlg...
|15
|4547
|415
Management and Operations Assignment - Marks & Spencerlg...
|14
|3889
|236
Introduction Introduction to Production Management and Operations INTRODUCTIONlg...
|15
|4629
|95
Management Operations Assignment (Doc) - Marks and Spenserlg...
|13
|4207
|490