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Management and Operation Assignment: M&S

   

Added on  2020-06-04

14 Pages3799 Words101 Views
MANAGEMENT AND OPERATION

TABLE OF CONTENTSMANAGEMENT AND OPERATION......................................................................................1INTRODUCTION......................................................................................................................3TASK1.......................................................................................................................................4P1 Roles and characteristics of a leader and a manager........................................................4LEADERS:............................................................................................................................4MANGERS:...........................................................................................................................5TASK2.......................................................................................................................................5P2 Roles of the leaders and function of managers apply in different situation context........5ROLE OF MANAGERS.......................................................................................................6P3Different theories and models of approach.......................................................................6TASK4.......................................................................................................................................8P4Key approaches to operation management........................................................................8P5 Importance of operation management .............................................................................9TASK4.....................................................................................................................................10P6Factors that impact upon operation management and decision-making by leaders andmanagers..............................................................................................................................10CONCLUSION........................................................................................................................12REFERENCES.........................................................................................................................12Books and journals..............................................................................................................12

INTRODUCTIONThis report will explain the difference role and responsibilities of leaders and mangers. Thisreport describes the functions of M&S. It is one of the most famous retailer company of UK.It will discuss the difference between leadership and manger. Leader is one who motivate andguide employees to enhance their performance on the other hand manager is person inorganisation who maintain all the functions to improve the business growth. Furthermore, thisreport also explains different approaches of leadership which helps firm to increase theproductivity and benefits. Apart from this, it will also explain the key approaches of operationmanger such as six sigmas, lean theory etc. this report will also describe the importance ofoperation manger in the business. Operation manger is person who manage all the functionsin the organisation. Operation manager of cited company focused on the quality of productsand services.TASK1P1 Roles and characteristics of a leader and a managerM&S is one of the most famous retailer company of UK. Mentioned organisation is focusedin continuous improvement in business(Nepal and Chotiyaputta, 2016. ). In this order citedcorporation is continuously focusing towards effective role of leaders and mangers. Both leaders and mangers plays huge role in the success of organisation. Both are playeddifferent roles and characteristics to develop business. Different roles of leaders and mangers are as following-Managers: mangers are one who manage tasks on regular basis, manage the activities ofother etc. Leaders: leaders are one who directs employees through tasks and motivate them to drivethemselves.1.Manger of M&s maintain people of organisation whereas leader focuses ondevelopment process, leader of cited company develop new skills and techniques toimprove the productivity of business.

2.Manger focuses on system and structure of corporation whereas leader focuses onpeople and their activity.Leaders are those who create a vision and try to inspire his followers to achieve thetarget(Nelson, 2013.). Leader of M&S always try to build a teamwork environment in theorganisation because leader knows that high functioning team can complete a lot moreworking together than individual working independent. LEADERS:Leader of cited organisation are innovator, he always tries to bring new skills and techniquesfor workers to improve the productivity. Leaders are prepared to be themselves. Leaders areself- aware and work actively to build their unique and different position in the organisation.Leader of M&s has responsibility to determine and analysis individual performance(Pavlineriand et.al., 2017.). He has responsibility to motivate the workers to increase the benefits andreputation of the business. Leaders always try to bring new things, leader is risk taker.Supervisor of M&S build a strong relationship with his or her employees. He offers differenttrainings and development activities to motivate workers. As employees are backbone ofM&S, leaders of cited company provides the task according to employee's skills andqualification. To enhance the performance of employees and to gain their extra efforts, leaderof cited company tried to offer development trainings. Leader has responsibility to kept goodand positive behaviour with employees so that workers can feel relax in job environment andwill give their extra efforts to the organisation. MANGERS:Manger of M&S focused on directing, setting and managing process. Manger hasresponsibility to control all the situations and functions to achieve the goals. Manger of M&Sfocused on refining system, structure and process to make them better. Mangers copy theabilities and action they learn from others. Manger always try to control the risk factor.Manger builds the system and process in organisation, he has not focused so much onrelationship with employees. Manger of cited company focused on the structures necessary toset, they work with individual and their goals. Manger of cited organisation has responsibilityto direct all staff and make effective plans to improve the business.

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