This presentation discusses the different approaches of operation management in Sainsbury, including total quality management and lean manufacturing. It also explores the roles of leaders and managers in implementing these approaches and highlights the importance of operation management in achieving business objectives.
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MANAGEMENT AND OPERATION
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TABLE OF CONTENTS •INTRODUCTION •MAIN BODY •CONCLUSION •REFERENCES
INTRODUCTION •Operationmanagementisbasicallyrelatedto planningandmonitoringtheentireproduction process as well as redesigning the operations in order to achieve the highest efficiency. •This report gives a brief aboutdifferent approaches of operational management and the roles of leader andmanager,importanceofoperational management objective.
COMPANY OVERVIEW •Sainsburyis basicallytheremarkable andrenownedchaininsupermarkets beingestablishedin1869byjohn James Sainsbury and headquartered in London, U.K. •It is present in more than 11 countries andthusisthelargestsupermarket chain. •It basically deals in supermarkets and hold its own banks, Fuel, energy, café etc.
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APPROACHES OF OPERATION MANAGEMENT •Operationmanagementisbasically related to planning and monitoring the entireproductionprocessaswellas redesigning the operations in order to achieve the highest efficiency. •Therearevariousapproachesof operationmanagementwhich eventuallyhelpstheorganizationto establish their position in market.
CONTINUED •TOTAL QUALITY MANAGEMENT •Total quality management is basically themanagement approach and approach of operational management whose main aims is to increase the quality of services for ensuring long-termssuccessthroughthehelpofcustomer satisfaction. •In this, all the staff of Sainsbury are required to participate for delivering a high level quality to the customers and thus inculcate a culture of team work in organization.
CONTINUED •LEAN MANUFACTURING •Lean manufacturing is basically the process which mainly emphasizes on reducing or eliminating the wasteandthussimultaneouslyincreasingthe productivity. •Inleanmanufacturing,Sainsburymainly emphasizes on developing a system which will helps in utilizing all the available resources and thusreducestheamountofwastewhichis generated from various processes.
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ROLE OF LEADER AND MANAGER •TOTAL QUALITY MANAGEMENT •The main role of leader in this TQM is to provide effectivetrainingtotheiremployees andthus encouragethemtoparticipateintotalquality management. •On contrary to this, the major role of managers is to select as well as hire the right kind of staff whichhavethepotentialtoperformvarious activities. •They are also responsible for planning the entire project of TQM.
CONTINUED •The major role of lean leaders in Sainsbury is to provide the proper and right guidance to the employees which are participating in this process. •Besides this, another role of the lean leader in this company is to oversee and thus monitor the entire process as well as allocation of equal responsibilities to everyone. •On contrary to this, main role of managers in Sainsbury is to carry out analysis of the product effectiveness and thus checking that there is no utilization of useless materials in production.
IMPORTANCE OF OPERATION MANAGEMENT •Operation management plays a vital role in the organization and thus helps them to achieve business objectives. •Through the help of operation management, Sainsbury is able to control and manage their production process and thus it also helps them to ensure the effective distribution of products.
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CONTINUED •Besides this, one more importance of operation management which helps Sainsbury to achieve their objectives is that it tells the management about the capacity with which the production process has to proceed. •This allows them to ensure that there is neither the production and manufacturing of excess raw goods nor is the level of quality deteriorated.
CONTINUED •One of the remarkable important and value of operations management which helps Sainsbury in a great way is that it at the end of the process reduces the operation cost of the company. •As the main aim of operational management is reduce the productionofexcessivegoodsthusthrougheffective monitoring it helps company to incur less operational cost. •Thus, in this way operation management helps to a great extent for achieving the business objectives
CONCLUSION •Ithasbeensummarizedthattherearenumerous approaches to operational management like total quality management, lean manufacturing etc. •Inordertomaketheeffectiveuseofoperational management, leaders and managers plays an important role and thus they are mainly responsible for overseeing the process. •The major importance of operation management is that through preventing the company to produce excessive quantity, it helps in achieving business objective.
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REFERENCES •Tseng, m., lim, m. and wong, w.p., 2015. sustainable supply chain management: a closed-loop network hierarchical approach.industrial management & data systems.115(3). pp.436-461. •Hazır, ö., 2015. a review of analytical models, approaches and decision support tools in project monitoring and control.international journal of project management.33(4). pp.808-815. •Reid, r.d. and sanders, n.r., 2019.operations management: an integrated approach. john wiley & sons.