Operation Management of Marks and Spencer
Added on 2020-07-22
12 Pages4699 Words29 Views
Management andOperation
Table of ContentsINTRODUCTION.....................................................................................................................................4TASK 1....................................................................................................................................................4P1 Compare and various roles and characteristic of a leader and manager................................4M1...............................................................................................................................................5TASK 2....................................................................................................................................................6P2 Role of leader and the function of a manager in various situation.........................................6P3 Various theories and models of leadership ...........................................................................7M2...............................................................................................................................................7D1................................................................................................................................................8TASK 3....................................................................................................................................................8P4 Key approaches to operations management and the role that leader and manager play......8P5 Significant and value of operations management in accomplish business objectives............9M3...............................................................................................................................................9TASK 4..................................................................................................................................................10P6 Business environment factors that impact on decision making process of manager and leader...................................................................................................................................................10M4.............................................................................................................................................11D2..............................................................................................................................................11CONCLUSION.......................................................................................................................................11REFERENCES.........................................................................................................................................12
INTRODUCTIONManagement and operations is one of the important area in every organization whichhelps in managing all the operational activities of the company in effective manner. Basicallyis an activity of converting raw material into finished goods which deliver to end user of thecompany. It helps in improving overall performance of the company by providing qualityservices to their customers (Operations Management, 2017). One of the best advantage ofeffective management and operation process is to increase profitability level in market place.Along with this it helps in managing entire organizational activities in order to attaindesirable end results and subjective in suited time scale. This assignment is discussed aboutMarks and Spencer, which is one of the biggest as well as popular retail company in UK. Itprovide clothing and home products to their end users in order to get their high satisfactionlevel. This report define different function of manager and leaders. Different approaches andtheories of leadership is also discussed in this project. Along with this, operationalmanagement is also important which also mentioned in this assignment.TASK 1P1 Compare and various roles and characteristic of a leader and managerAn individual is a person who lead as well as motivate team and individuals for attaintheir target is called a leader. They play important role in Marks and Spencer to enhanceoverall productivity in market place. In organizational context, leader give improved benefitsto encourage their worker in which they put their positive efforts to achieve optimisticoutcomes in most effective manner. Leader have best ability to enhance morale of the teammembers in which they easily take all the situation and discover worse answer for resolvecomplex situation in appropriate manner.Role of leader in M&S:Team building: Build an effective team is one of the important role of a leader inwhich all the people work as a team for achieving organizational goals and objectivesin limited time period.Require at all level: Leaders are the important person on which they set all thepolicies and action at all level so that company easily get higher success at marketplace.Manager is also an important element for Marks and Spencer on which they manageall the organizational activities. With the help of this company reach their target inappropriate time period. Manager also provide better direction to their employees forachieving all the target in effective manner. One of the important role of manager is toimprove overall performance of the employees at workplace so that workforce put theirstrong efforts to achieve organizational objectives (Bahmani-Firouzi and Azizipanah-Abarghooee, 2014). For this manager set policies and strategies at workplace in which all theemployees follow it and attain positive results.Role of a manager in Marks and Spencer:Provide training: For enhance profitability of the company, manager organize bestprograms for their employees in which they give training which leads in improvingtheir performance level in most effective manner. With the help of this they achieveall the target of the company.
Monitoring and controlling: Effective monitoring and controlling is one of theimportant responsibility of a manager (Cloudt and Willems, 2011). It helps inimproving overall performance of the company and achieve desirable goals.Motivate: Providing better path as well as way to the workforce is important role of amanager in which all the employees perform effectively and achieve their target.Characteristics of a manager and a leader in Marks and Spencer:Positive attitude: Manager and leader have a positive attitude which help them inproviding better support to their work force and also encourage them for achievingtheir targets.Confidence: It is also important for manager and leader because having confidenceaid in getting any kind of challenges and difficult condition in impelling style.Motivator: Both are best motivator because they give various benefits and advantageto their workforce as per their performance so that employees perform best andachieve positive results (Cruz and Rincon, 2012).Creative: To achieve desirable target it should be effective in which leader andmanager find creative way. Also with this having this kind of characteristic helps inimproving brand image a market place.Difference between leaders and manager:LeadersManagersStrategies can be made by leaderswhich employees follows.Support, direct and motivatesubordinates so that they can becomemore effective at workplace.They are the person who manages allthe operational activities anddepartments of a company.Main motive is to hit targets in ashorter period of time so that profitcan be earned at maximum level.M1Role of leaderFunctions of managerMain motive of a leader is to improvise working efficiency of their subordinates.Staffing, managing, coordinating andorganising are some of main functions ofmanagers in an organisation.Motivating their subordinates so that theybecome more confident by which targets canget hit in effective and efficient ways.Skills and knowledge of staff members canget enhanced in order to increase productivitylevel of an individual at workstation.
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
The Role of Leaders in Operations Managementlg...
|14
|4539
|293
Leadership and Operation INTRODUCTIONlg...
|11
|3778
|44
Marks and Spencer Management & Operations - Doclg...
|13
|4416
|372
Management and Operations of Marks and Spencer - Assignmentlg...
|13
|4074
|36
Management and Operations Assignment Essaylg...
|15
|4093
|28
The Key Approaches of Operational Management | Mark & Spencerlg...
|13
|4203
|441