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management and operation of marks and spencer

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Added on  2020-01-07

management and operation of marks and spencer

   Added on 2020-01-07

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MANAGEMENT ANDOPERATION
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Table of ContentsINTRODUCTION...........................................................................................................................3TASK1.............................................................................................................................................3P1 The roles of the leader and the function of the manager........................................................3Roles of leadership helps to maximize the efficiency and to achieve organizational objectives.Following are the several roles of leadership :................................................................................4TASK 2............................................................................................................................................5P2 The roles of a leader and the function of a manager apply in the different situation............5P3 Theorise, models, approaches of leadership..........................................................................6TASK3.............................................................................................................................................8P4 Key approaches to operation management and role that leaders and managers plays..........8P5 Importance and value of operation management in achieving business objective................8P6 Factors within business environment which impacts operational management and decision-making by the leaders and managers..........................................................................................9CONCLUSION..............................................................................................................................11REFERENCE.................................................................................................................................12
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INTRODUCTIONOperations management is an management which is been done in the organisation so thatthe day to day work can be operated and managed in the organisation. The strategies are made inan organisation to do the work so the management done in all the process is operationalmanagement and planning, organisation, supervising are also included in the operationalmanagement(Alderton and Saieva., 2013). For operating the management in the organisationthere is are m any many principles. That principles and the strategies has to be followed so thatthe operation can be managed in the organisation. So the works can be done in an proper way.Mark and Spencer is an organisation which use to provide the customers an clothings in an vastvariety so they have to follow many such things to grow.TASK1P1 The roles of the leader and the function of the manager.Marks and Spencer is a British multinational retail company established in 1884,headquarters in London and U.K. and is founded by Michael Marks and Thomas Spencer inLeeds. It deals in selling apparels, home products and food products. It became the first Britishretailer firm to make a earning before tax of about £1 billion. It has approximately 82,904employees working under M&S(Benjaafar., Land Daskin., 2013).It has flat organisational structure as in this type of organisational structure, managementhas limited levels between front line employees and administrative level. This structure isbeneficial to the organisation as this encourages employees in good decision making process.Leader- A leader is a person who leads the group or an organisation and is in a superior positionto influences and motivates its employees.Manager- Amanager is a person who manages people, controls and administers theorganisation.ComparisonBASISLEADERMANAGER
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RolesLeaders are required inall levels ofmanagement.They are therepresentatives of theorganisation.They initiates actionsto achieve theorganisational goals.Organises tasks andallocates the right rolesfor the right person.Motivatesandcommunicate to theirsubordinates.Improves quality andprocesses.CharacteristicsVision, strategy andexecution.Effectivenessimitate visionprogressGoals, project andtasks.Efficiencyfollow visionprocess, resultsRoles of leadership helps to maximize the efficiency and to achieve organizational objectives.Following are the several roles of leadership :Motivatesprovides guidancebuilding confidence & moralebuilds work surroundingsachieving co-ordinationFunctions of manager are as follows:Planning, involves planning of how to achieve a specific goal to increase the sales.Organizing, after planning manager organizes the team according to the plan.Staffing, after organizing manager decides to recruit, select, train and develop employees.Leading, includes motivating, guiding and solving the problems of theemployees(Brandenburgand Seuring,., 2014). Controlling, refers that all the plans are on track or not.
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