Assignment on Operations Management - TESCO

Management
And
Operation

Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK 1 (LO1 and LO3 ).................................................................................................................1
1. Definition of management and leadership role.......................................................................1
2. differentiate management and leadership functions................................................................2
3. Analysis of management by objectives...................................................................................3
4. Three management role theory ...............................................................................................3
5. Two traits and styles of leadership .........................................................................................4
6. Hard and soft management and leadership skills ...................................................................5
7. Transformation process in operation management.................................................................5
8. Evaluation of term quality and its four costs of quality .........................................................5
9 Role of manager in total quality management ........................................................................6
10. Just in time approach and waste reduction in operations .....................................................6
11. Capacity management methods ............................................................................................7
12. Conclusion ............................................................................................................................7
TASK 2( THIS COVER LO2, LO4)...............................................................................................7
1. Introduction of selected organisation......................................................................................7
2. Explanation of department which include the role of operation.............................................7
3.Background of the management team......................................................................................8
4. two strength and two weakness leader approaches.................................................................9
5.Three role and duties of management in organisation...........................................................10
6.One real occasion where the role of management was excellent to apply different theories
and model of management approaches.....................................................................................11
7. theory of leadership style as applied by the manager on this occasion.................................12
8. transformational process common in organisation...............................................................13
9.impact of two adjustment fror capacity management on the organisation............................13
10. Two operational recommendation to management for future improvement......................13
CONCLUSION .............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Operation management is basically concerned with planning, supervision and organizing
process which plays an important role in achieving higher profitability. It is a multidisciplinary
management area which manages every function related to finance and marketing. It is
concerned with the whole production system and convert the inputs such as raw material, labour
and energy into output in the form of goods and services. Effective management operation define
the role and responsibilities of production department. In this assignment TESCO is undertaken
for further study, it is a British multinational grocery was founded by Jack Cohen in 1919 which
is headquartered in Welwyn Garden city, Hertfordshire, UK. This company is measures as third-
largest retailer by its gross revenues. Under this assignment various role, characteristics and
responsibilities of leader and manager is defined and further the theories, approaches and models
of leadership will be discussed(Aithal, 2016). At the end the factors affecting operational
management and decision of manager and leader will be described.
TASK 1 (LO1 and LO3 )
1. Definition of management and leadership role
Management is defined as the process of planning, organizing, directing, staffing and
controlling the people and operations of organization to attain specific objectives and goals.
According to M.P Follett management is defined as the art of things done through others.
Leadership is a process of influencing people to achieve objective and define vision for a group.
It is ability of get a work done through others by influencing them positively to accomplish the
task. Leadership and management plays a vital role in TESCO, a multinational grocery with
supermarket, hypermarket, superstore and convenience shop in accomplishment of tasks and
activities. With the help of leaders and mangers an organization can achieve its objectives.
managers are the effective decision makers who analyse the environment and then prepare
strategies for workers and employees under them(Ambler, Witzel and Xi, 2016). Leaders are the
one who have influencing powers which helps in motivating the employees for effective and
efficient working.
Role and characteristic of leader and manager
Role of leader
 A leader create favourable performance conditions for employees to accomplish the task
1