Management & Operation Assignment Sample

Added on - 21 Jul 2020

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MANAGEMENTAND OPERATION
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1. Roles and features of leaders and managers.....................................................................1P3. Various approaches of leadership....................................................................................7P4. Key approaches to operation management.....................................................................10P5. Importance of operation management in achieving goal of company...........................11P6. Impact of environment...................................................................................................13CONCLUSION..............................................................................................................................15REFERENCES..............................................................................................................................16
INTRODUCTIONOperation management is an important criterion in company and this is something whichhelps company to have a better manufacturing of products and services in right context as well.In this competitive world it is required to provide the quality product and service to customers asthey are very much rationale in nature and they need better goods for the amount they are paying.Although operation manager is that person who manages all the requirement of productiondepartment as all such scenarios is related to that only (White, 2016). Bringing quality withinnovation and creativity can make them to attract lots of customer and they can attain their goalsand objectives as well. Assignment will include roles and features of managers and leaders indifferent situation context and how operation management helps in attaining the goals andobjectives of company in better manner as well. Apart from all such which factors affect theworking of company.TASK 1P1. Roles and characteristics of leaders and managersMANAGERSManager is said to be the person who manages all the activities that are being done by afirm in order to make profit. Along with this, he/she also administers groups of employees inorder to hit desired targets of firm.They are those who bring various policy and procedure incompany so that effective work can be done and responsible for every working in organization aswell. Managers are also has responsibility to divide the task according to their department andspecific skills to complete the work on time (Lindström and et. al., 2012). Managers do havevarious roles and features in organization when they perform their duty.LEADERSAn individual who holds a position which is superior in nature in a field where, mainmotive is to influence or control the employees so that they become more productive atworkplace.Along with this, they also forms vision and mission of the firm.They are those whoare part of managers and work under them and have roles and responsibility to bring out betterworking from the employees so that company can attain their goal and objective too.1
Although they work together as both have many responsibility in an organization and thusthey are master in their own work in company and direct the whole team to work withmotivation and having right direction of work in firm always help them to increaseperformance and productivity too with earning higher profits as well.Case study: -“Why great doers don't make great leaders”According to such the great leaders are not born they are made and thus Wiseman- gotirritated with his team as they are not working in proper manner and thus it was required by himto look forward and needed to take some steps further for such and some of those characteristicsare as follows:Listen more than talk:Being as a leader it is must for the person to listen more in placeof directing or giving suggestions to subordinates. Along with this, it is also mandatory for agood leader to ask questions instead of giving ideas to them. Questions should be asked by leaderin order to resolve problems that are important for them to resolve so that better results can begained.Leaders are such which has a feature of listening more than the talk criteria and thus theyhave to perform in better manner and leaders are great leaders when they listen more of saying aswell.Define the problems and get out of the way:Being as a manager in an organization it isnecessar for the person to resolve all the issue that are being faced by the team. Staff membersmostly have issues with management therefore, it is must for managing person to tellsubordinates that work in proper manner without including him/her in any particular task so thatproductivity cannot get hamper.Put people on charge:Great leaders are such which can make their employee to takecharge in better manner and such thing helps in reducing the conflict situation in organization.MANAGERSROLES2Illustration1: Role of Manager
(Source: Manager's role)Divide work:Managers are those who divide the work according to the department inorganization so that they can perform in better manner as well. Dividing the work accordingspecialty of people and employees then effective and time completion work can be there.Division of work also helps in proper working as wellAct as pool:Managers in organization play role of pool in between the top level andlower level so that they can communicate with both the levels in better manner and such thingcan result in proper working as well. Tops level produce policy and procedure and managercommunicate such to lower level in effective manner so that whole company can work in bettermanner.Many other roles of manager are as follows:They play role as figurehead.They play role of leader.Liaison role of managerHave monitoringThey act as spokesmanDisturbances controller in organizationRole of negotiatorResource Allocator role.CHARACTERISTICSCommitment:Managers generally have commitment towards their working whichmakes them different from others and this make to perform their duty even in better manner thenothers. This is something which provides power to them to have their working in same directionand have commitment towards their working as well.Direction:Managers has the responsibility to provide direction to department that inwhich manner they have to perform certain task and activity and even they provide direction toemployees as well so that proper task completion can be there.3
Leaders(Source:Role of leaders, 2017)ROLESCommunicate:Leaders are those who communicate with their employee on regularbasis which make them to have an effective working so that they can complete their task on timeas well. Communication in between leader and employee make workers to feel that someone isthere who listen to them in right context (Chen and et. al., 2010).Feedback:Leaders take feedback from the employees on regular basis so that they cancome to know how much work has been done and how much is left. This also help to have aright context working as well and such thing is that which also help to have an increase inproductivity as well.Some of the role of leaders are as follows:They empower peopleThey communicate openlyLead change in organizationThey involve everyone in companyThey usually monitor everything.Demonstrate confidence in better mannerThey inspire and energize people.CHARACTERISTICS4Illustration2: Role of leaders
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