Management and Operations - Sainsbury

Management and Operations

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
1. Introduction and management structure..................................................................................3
2.Definition, roles of leaders and managers and difference between leadership and
management................................................................................................................................4
3. Roles of leaders and managers in different situations in support with various theories.........5
4. Various leadership theories and how they support sustainability and growth performance...7
5. Conclusion ..............................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Managements and operations it is the field in which designing and controlling of the
production process and redesigning of the operations takes place for the production of goods and
services by the organisation (Ávila, Amorim and Ferreira, 2019). The present report is on
Sainsbury which deals in retail industry. The company was initiated by John James Sainsbury in
1869. Headquarters of company are situated in Holborn, London,UK. Product and services that
company offers are convenience shops, Hyper markets,superstores , supermarkets,etc. The
report will study management structure of Sainsbury. The report will discuss roles of managers
and leaders with difference between the leadership and management in the organisation. Further
the report will cover different situation faced by the company and the roles of leaders and
manager in different situation with support of motivational and leadership theories. In last the
recommendation will be given for future improvements of the organisation.
MAIN BODY
1. Introduction and management structure
Sainsbury is second largest grocery store in the United kingdom. The company deals in
retailing industry and headquarters of company are situated in Holborn, London,UK. The
founder of company is John James Sainsbury, organisation was founded in 1869. the product and
services that company sales are superstores or Hyper markets, convenience shops, supermarkets,
forecourt shops. Currently the company is operating at second largest supermarkets chain in UK.
The company persuaded the multi-channel strategy for selling of its product and services which
helps to increase the expansion and growth of grocery store all overs the UK market. The
company uses Hierarchical management structure in which the employee are ranked on various
level of the organisation and each level is one above the other level (Balducci and et.al., 2019).
In this structure the responsibility and authority are clearly defined for the managers and
employees. Sainsbury company used this structure to clearly define path for promotion of the
employee in organisation. With the help of using this structure the company is able to get loyal
employees and build the trust relationship with managements and employees. Further different
leadership theories will be discussed.