Role of Leaders and Managers in Operation and Management

OPERATION AND
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1 ...........................................................................................................................................3
P1 Define and compare various role along with characteristics of leader and manager........3
TASK 2............................................................................................................................................5
P2 Analyse how role of leader and function of managers apply in different situational
contexts...................................................................................................................................5
P3 Use different theories and models of approach involving situational leadership, system
leadership and contingency....................................................................................................6
TASK 3............................................................................................................................................7
P4 Explain the key approaches to operations management and the role that leaders and
managers play.........................................................................................................................8
P5 Explain importance of operations management to attain business objectives .................9
TASK 4..........................................................................................................................................10
P6 Discuss the factors of business environment that affect operational management and
decision-making of managers and leaders............................................................................10
CONCLUSION..............................................................................................................................11
REFERENCE.................................................................................................................................12

INTRODUCTION
Management term refers to a phenomena that helps company along with entities in
directing and operating the function of company. Organisation is undertaken as group of peoples,
objective and further actions that revolves around the world with relevance to attaining goal or
objective effectively (Reinhardt, 2017). The following report is based on UBER company, which
is a American transport firm that offers vehicles for delivery, package delivery, freight
transportation, and with the help of partnership with electric bicycles and motorised scooter
rental. Further, in this discussion about role of manager and leaders is discussed with their
function on different situations. Additionally, models and theories of OP with proper implication
will covered. Lastly, importance of operation management practices and factors that affects
decision making process of leaders and managers is included.
TASK 1
P1 Define and compare various role along with characteristics of leader and manager.
Managers: They are those individuals who're accountable for managerial and
administrative activities. They are appointed as an experts who have ability to take effective
decision and make policies in order to compete with overall performance and management of
company. For this managers of company possess different roles and have unique image which
are discussed below:
Roles of managers
Effective resources allocation: Managers lies in top level management within
organisational structure of company. In which primary role is to make effective plan by
addressing strategies with effective use of resources by undertaking performance that leads to
attain goal on time (Han and Lee, 2017). Managers fill the gap between demand and supply that
devise strategies in order to decrease risk and other obstacles.
Monitoring: This is considered as a significant role that is performed by managers that
includes monitoring and maintaining records of prominent activities which are conducted by
employees and other entities of firm. This is carried out with high standards 7 considering the
performance of workers by allocating right people at appropriate place.
Characteristics

Risk avoider: Managers are seeks to avoid risk as they have ability to being innovation
and creativity. For this leaders are those who opted various ways in term of working and tends to
pre-examine its uses.
Time management: Mangers of company need to have effective skills of time
management that belong to expertises skills and knowledge. They have capabilities to complete
assigned task in given time frame for obtaining effective goal.
Leaders: They are those individuals who effectively make use of human resources in
term of directing and guiding for right decision as well as to keep them encouraged (Zejun,
2019). Leaders are those who are being followed by other peoples of company for performing
function together.
Roles of leaders:
Developing vision: Every leaders have their own team of peoples who follows guidance
and instruction of their leaders. In which they have effective responsibility in order to develop
vision for team in relevance to significant goal & in execution of several activities.
Decision makers: For decision making process leaders plays significant roles as well as
adhere spectacular tool & technique for decision making on grounds of market area and
company.
Characteristics of leaders:
Risk taker:Leaders have ability to induced innovation and creations that shows
characteristic of risk taker in order to attain success and development at marketplace.
Self management: Leaders have obligation to manage and lead the entire team by
considering all members and this represents the features of prominent & effective self control in
order to move towards effective management foe whole team.
Comparison among role & characteristics of leaders and managers:
Characteristics and roles Leaders Managers
Risk seeker/Risk avoider Leaders are risk seekers as the
believes in brining innovation
and unique ideas related with
the effective productions.
Whereas mangers are risk
avoider as they always keen on
performing with traditional
methods while opting new